Chapab Hotellit

”This is a excellent, clean, and modern hotel with kind and helpful staff. However I had a major issue with booking on Expedia! Once I confirmed the booking (pay upon arrival) the hotel messaged me and demanded I issue them a 50% deposit outside of the Expedia app in order to hold the booking for me if I arrived any later then the 3PM check-in time. This is highly irregular behavior and totally unprofessional. I have never had any other hotel do this anywhere in the world.”

”El checkin”

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”Just as we remember it but under new ownership. I missed the personalization of the founder Valerie Pickles. She would stop by at breakfast and greet the visitors. I heard the new owner wasn’t feeling well so we didn’t get to meet her. The wonderful included breakfast did not include the signature pickle on the Ham, cheese and egg burrito. Now it was scrambled eggs but just as good. Jamaica juice, some fruit and good strong coffee too! The grounds are lush and so well established. Always a...

”Nada que ver el hotel con las fotos, todo terrible!!! La recepcionista Patricia una grosera. Sin wifi en las habitaciones, sin agua caliente. En fin no vale la pena lo que pagamos. ”

”Me gustó el trato del personal y el nivel de servicio. El cuidado del ambiente y la ubicacion del hotel son excelentes si quieres desconectarte un poco. Lo que no me gustó fue la limpieza de la habitación, rente 2 habitaciones en el area de Clamping y ambas estaban sucias, mucho polvo y basura debajo de las camas, en las orillas de la habitacion, los tapetes sucios y muchos insectos dentro de la habitacion. Nos encontramos alacranes, arañas, escarabajos, etc. Pensé que al menos por dentro...

”Beautiful property, grounds are kept beautifully. Dinner was fresh and delicious. Breakfast was only good but no complaints for the price. The room was spotless and had two beautiful comfortable robes and toiletries. We would absolutely stay again and highly recommend for a lovely hacienda experience. ”

”Easy to get an Uber there, hard and expensive to return ”

”Nice place with great food.”

”Clean room, friendly start and really close to the Uxmal Maya ruins. The only inconvenience is the restaurant is located at the sister property.”

”We had a wonderful stay! The facilities were just what we hoped for - simple luxury - and the service was outstanding. We hope to return!”

”Elissa is an excellent chef, the property is beautiful, the dogs are very friendly, the pool was nice. our room was spacious, they paid a lot of attention to detail. very recommended.”

”La casa está grande y fresca. Tiene todo lo necesario. ”