2/10 Hirveä
Penny
24.9.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
WARNING DO NOT STAY HERE!!!
I recently had reservations from out of state. The pictures on the website were beautiful, but the reality was horrific and I must say, it was a disastrous experience. The hotel advertised itself as undergoing "small renovations," but the reality was far worse. Both the inside and outside were in complete disarray—there was no pool, no spa, no breakfast bar, and absolutely no lobby. It felt more like a construction site than a place to relax.
Upon entering, we were greeted by signs warning of loud noises and dust. The noise was unbearable; it sounded like a sledgehammer going off non-stop.They also had a sign stating they were not responsible for any damage to vehicles in the parking lot, which added to our discomfort.
My granddaughter was so frightened by the atmosphere that we felt we had no choice but to leave. She felt like she was in a haunted house.
To make matters worse, the hotel would not issue any refund or credit for our stay, despite our numerous attempts to speak with the manager, who was never available and the hotel worker was rude and unprofessional.
I advise anyone considering this hotel to look elsewhere. It was a truly unsettling experience, and I regret not heeding the warnings. Save yourself the trouble—don't stay here!
Penny
Yöpyi 2 yötä syyskuussa 2024