Dear Emmi.Thank you for your review, it is much appreciated.We are glad to hear you liked our central location.We are sorry if you experienced an issue with the cleaning. I don’t know if you let us know in reception but we are always happy to hear from our guests in order for us to fix any issue there might be immediately. The cleaning of course needs to be on point every time. We hope to welcome you back should you visit Copenhagen again.Have a nice day.Alberte.Front Desk.

Hey Jari, Thank you so much for the positive review of our hotel. We love getting feedback from our guests. We are happy to see that you had a great stay with us, and hopefully we can welcome you back in the future. Kind regards Nikka Front desk

Dear Kaisa,Thank you very much for taking the time to review us, it is much appreciated.We are happy to see you enjoyed staying with us, and that our location fitted your needs.Have a wonderful day.Best regards,Nikka - Front desk

Dear Ejvind Thank you so much for taking the time to write a review of your stay.We are always happy to hear from our guests and we make use of every comment we receive to evaluate on ways to improve. We are happy to see you had a pleasant stay, and enjoyed wonderful Copenhagen.I hope we have the pleasure of welcoming you another time. I wish you a lovely day. Kindly, Hannah Front desk

Dear Emma Thank you very much for your review of Wakeup Copenhagen. We are always happy to hear from our guests and we make use of every comment we receive to evaluate on ways to improve. We are very happy to hear that you enjoyed your stay with us and we hope to be able to welcome you again another time, should you visit Copenhagen again. I wish you a good day. WAKEUP COPENHAGEN, CARSTEN NIEBUHRS GADE Nikka Front Desk

Dear Vivian Thank you very much for your review of Wakeup Copenhagen. We are always happy to hear from our guests and we make use of every comment we receive to evaluate on ways to improve. We are very happy to hear that you enjoyed your stay with us and we hope to be able to welcome you again another time, should you visit Copenhagen again. I wish you a good day. WAKEUP COPENHAGEN, CARSTEN NIEBUHRS GADE Nikka Front Desk

Dear Martti Thank you very much for your review of Wakeup Copenhagen. We are always happy to hear from our guests and we make use of every comment we receive to evaluate on ways to improve. We are very happy to hear that you enjoyed your stay with us and we hope to be able to welcome you again another time, should you visit Copenhagen again. I wish you a lovely day. Kindly, Hannah Front desk

Dear Cody, Thank you so much for taking the time to write a review. We are sorry to read that you found the cleaning to be insufficient. At Wakeup Hotel, we have cleaning on demand, we apologize if we did not inform sufficiently about this at check-in. We take your feedback to careful consideration to ensure that we provide even clear information about our cleaning procedures in the future. It is true that we do not have laundry facilities at the hotel however we do provide dry cleaning services. You would just need to contact the reception, which is open 24/7 and ready to help you. Once again, we would like to apologize. We hope despite the experience, that we will have an opportunity to welcome you again another time. Best Regards, Methea, Front Desk

Dear Ashok, Thank you for taking the time to review your stay! We do sincerely apologize for the malfunctioning of the water temperature in the room, we can assure you that it does not live up to our normal standards, and we have immediately fixed it. For a future stay, the reception is staffed 24/7 and always available to assist if there is anything regarding the rooms and you are always more than welcome to contact us. Thank you so much for taking the time to review and notify us, we truly appreciate and apologize once again. We hope that despite the experience, we can have an opportunity to welcome you again in the future. Best Regards, Methea, Front Desk.

Dear Lisa, Thank you so much for taking the time to write a review. We are sorry to read that you found the cleaning did not meet your expectations. At Wakeup Hotel, we have cleaning on demand, we apologize if we did inform sufficiently about this at check-in. We take your feedback to careful consideration to ensure that we provide even clear information about our cleaning procedures in the future. Once again, we would like to apologize. We hope despite the experience, that we will have an opportunity to welcome you again another time. Best Regards, Methea

Dear Eiichi,Thank you for your review of us.It is correct that we don't have kettles in the room, but we do sell coffee, tea, hot water and more in the reception all hours of the day.I hope you otherwise enjoyed your stay in Copenhagen, and have a nice day.Best regards, Katarina - Front desk

Dear William.Thank you for your review, we greatly appreciate it.We are glad to hear you enjoyed your stay with us.It is correct that some of our standard rooms has a connecting door to the room next door. We are sorry to hear if this made you uncomfortable, I don't know if you let us know in the reception.We have a 24 hour open reception where we love to hear from our guests if there are any issues at all with the room, in order for us to fix the problem. Or give you the option to move to another room.We hope to welcome you back should you visit Copenhagen.Have a nice day.AlberteFront Desk

Dear Birte.Thank you for your review, we greatly appreciate it.We are sorry to hear if you experienced any issues with the shower. I don't know if you let us know in the reception, but you are always welcome to stop by if something in the room does not work properly.We are sorry to hear if you felt bothered by the train. If you visit us again we hope you will come and see us in reception in order for us to move you to a different room for your comfort. You are always more than welcome to make a note in your future reservation and our reception will do their very best to find a room on the other side.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.

Dear Muhsine Nur.Thank you for your review, we greatly appreciate it.We are glad to hear you liked our central location and that you found our our cleaning concept sufficient in terms of your stay.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk

Dear Xin.Thank you for your kind review, we greatly appreciate it.We are very glad to hear that you enjoyed your stay with us and we hope to welcome you back should you visit Copenhagen.Have a nice day.AlberteFront Desk

Dear Simone.Thank you for your review, we greatly appreciate it.We are sorry if you experienced an issue with the cleaning. I don’t know if you let us know in reception but we are always happy to hear from our guests in order for us to fix any issue there might be immediately. The cleaning of course needs to be on point every time. We hope despite this you enjoyed your stay with us and we get to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.