2/10 Hirveä
Colin
Matkusti kumppanin kanssa
18.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
My wife and I (both in our 70’s) checked in at about 5 pm on a Sunday and showed to the room, we were booked on for one night and initially I thought this is a lovely place and really well presented.
We went down to the bar to check the food menu and was told that there was no food being served and the bar was closing at 8 pm. There was no mention of this when we booked 3 weeks earlier.
On returning to the room we noticed that the heating had gone off, it probably went off the same time the bar closed and it was now heading for 10pm and the room was getting really cold, I looked for a thermostat or some form of addition heating but nothing. So we went to bed I looked for any addition blankets but there wasn’t, I ended up sleeping with my jumper on and my socks.
We had to checkout early (8:30am) and I think that the heating had just come on.
My wife had a whinge to Sophie (she is really nice, friendly and helpful person) she did listen and understood how we felt.
I think we paid £112.00 for staying there one night, I think I would have paid an extra tenner to cover the heating cost.
Colin
Yöpyi 1 yön huhtikuussa 2024
