Crystal Springs Hotellit

”This was not a pleasant stay. It will super loud and the staff was not helpful at all. The breakfast was cramped and small. Not a good selection and too many people taking up everything. The room had thin walls so noise was an issue when trying to sleep. Would not go back to this place. Arkansas was great but pick a better place to stay.”

”The room looked like the pictures with very few blemishes. The only problem we had was the head board was seemingly detached from the bed and the door was hard to close. The amenities were almost non existent. For the amount of the rooms, paying to use outdated washer and dryers were a major turn off. But if this is local owned or small investor, I would say - just make it a provided service for free or non at all...especially if you can't provide quality equipment.”

”Service was definitely lacking. Breakfast was slim, cold and utensils/bowls had to be asked for. Room was ok, had to ask for towels daily. The view from our balcony room was the only thing I can give a 10 rating on. Stay at your own risk.😕”

”The freakin view was absolutely amazing!”

”Absolutely recommend”

”Maid service unlocked our door to come in when we were sleeping. It was NOT check out day. I had to sit up and tell the lady that we were in the room. Dirty diapers and trash at pool. Same trash throughout our 3 days there. Staff not knowledgeable. Pillows are flat. Mold on trim beside tub. Faucet broken but still functional. Could see daylight with door closed due to an apparent break in at our room. Smells moldy/musty/old. Definitely needs major upgrades. Floors not bad but need refilled in...

”Everything was clean and great!!”

”Everything was great!”

”Breakfast and omelets were excellent Room and bathroom very clean and spacious”

”Loved the staff. Great customer service. Room clean. Did not like the cable tv. Breakfast was not worth $15. Hair dryer in room did not get hot.”

”We had a wonderful stay for our 25th anniversary. The Oak room was beautiful and comfortable. Breakfast for both days was amazing. We look forward to staying there again on our next trip to Hot Springs.”

”Claan room”

”No in-room coffee. Was told that it was a corporate decision to cut costs. They did have 24 hour coffee available in the lobby. I guess if you want a coffee when you wake up, wear your Jamie's, walk down the hallway take the elevator walk to the lobby, then go back.”

”I was denied my 3 day reservations because I am a resident of Hot Springs! I had never heard of anyone being turned down reservations because you are a resident of the same city. Thankfully the nice people at Expedia are working on getting me a refund.”

”Great location in the area, far enough off of the main road that it was nice and quiet.”

”The hotel lobby was hot upon entering and our room was extremely hot. We were in town for a wedding and when I tried to iron clothes there’s was melted fabric on the iron. The corner trim for the 4th floor was laying across the hallway. Our hall smelled like trash from the housekeeping area on the 4th floor. They had bags of trash sitting in the hallway. The carpet was nasty and did not look like it had been vacuumed in days. Breakfast was a nightmare. Thw lady managing the breakfast area was...

”Bathtub was greasy and slick. Overall It was ok. Not enough parking.”