4/10 Huono
Bradley, Santa Ana
Matkusti kumppanin kanssa
13.12.2025
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were AMAZING. Which is why I didn’t give a 1 star. My bf and I usually stay at Marriott properties or Sheraton properties and decided to step out of those and try something new. We picked NYLO Dallas based on a tiktok review. I understand this hotel is a boutique hotel but what I didn’t expect was the strong scent of hip and young hitting our nose when we opened the door. It was like walking into an Hollister clothing store and we didn’t like it. Room was small, nothing special. We fought with the shower handle because the shower temperature couldn’t regulate. We would set the temperature to warm, and then it changes to piping hot (yes, my skin was a bit burnt but not too bad.. was bright red), to freezing cold. It just couldn’t keep a regular temperature. The shampoo conditioner and body wash was below average. The sink was too small. For the price we paid, we were very disappointed.
Customer service reached out and asked if there was anything they could do.. we didn’t offer any solution because we were only there another night. We made it very clear that it was not staff.. but the property itself. We also paid for parking.. which I found odd. I’ve paid for parking before but only for gated parking with security on premises or at a resort. Price was too high for what they offered in room.
Bradley
Yöpyi 2 yötä joulukuussa 2025