Harsh review. Let´s break it down.
Room 4 p. Nice room (suite)
Food 1 p. Very little choises, more like school cafeteria or office building restaurant. Open air restaurant had a lot of agressive birds as nets were full of holes. Need more "bird officers" = cats.
Drinks 2 p. Some nice drinks but very limited choise.
Service 2 p. Most of stuff young kids, need more supervision
Cleaning 2,5 p. Room AC filter was clogged with dust. Area full of fallen leaves
Resort area 3,5 p. Area is nice, pools are good