Ulkopuoli

Arvostelut: Hyatt Place Gurgaon Udyog Vihar

4.5 out of 5
Hyatt Place Gurgaon Udyog Vihar
15/1 Old Delhi-Gurgaon Road, Sector 18, Gurugram, Delhi N.C.R

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 211 kautta 468 arvostelua" "
Arvosana 8 - Hyvä. 149 kautta 468 arvostelua" "
Arvosana 6 - OK. 66 kautta 468 arvostelua" "
Arvosana 4 - Huono. 22 kautta 468 arvostelua" "
Arvosana 2 - Hirveä. 20 kautta 468 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Hannu

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2019
Ankur Rajbans vastasi 3.10.2019
Dear Mr. Hannu, Greetings! Thank you for the valuable feedback, Look forward to host you back in near future. Best Regards Ankur Rajbans

8/10 Hyvä

Stefan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dear Guest, Thank you for rating us on Expedia. We shall look forward to your next visit. Warm regards, Maulina Gupta General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay for both business and pleasure
I stayed one night in Gurgoan before my return trip. Hotel is located very near from Indira Gandhi airport. In case you are traveling famous Golden Triangle (Delhi-Agra-Jaipur) route, my recommendation would be to finish your journey to Gurgaon before return flight. Also hotel is very near loca business complex with many of the central offices in just 500m away.
Maulina G vastasi 27.9.2016
Dear Guest, Thank you for sharing your feedback and Thank you for finding our hotel worthy of recommendation. Thank you once again for choosing to stay with us and I look forward to your forthcoming visits.   With best personal regards, Maulina Gupta General Manager

8/10 Hyvä

Joona, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pretty good.
The Hotel was convenient and the personnel was nice. The location though is not very good and the surroundings is not very attractive. But that is a minor thing and compared to local hotels, this was much much better.
General Manager vastasi 13.8.2016
Dear Guest,   Thank you for sharing your feedback. I am glad to know that my team was able to live upto your expectations with their service and care. Thank you once again for choosing to stay with us and I look forward to welcome you back soon.   With best personal regards,   Maulina Gupta General Manager

2/10 Hirveä

Nicholas

Liikematkailija
Huonoa: Siisteys
I only stayed a single night but was not impressed with the overall service. Firstly I receive an unsolicited quote from the hotel through Expedia (titled as a reply to a query - but not one I had made) for car service from the airport, not a issue in itself, but at over 5 times the cost of local taxi services like Uber it seemed like they were taking advantage of the fact hotel is not in the area a tourist would normally want to venture to. Carpets in the hallways were stained in a number of places and the blind in the room had mold stains (an attempt had at least been made to clean the actual mold off), with what looked like small burn marks on one of pieces of furniture. Finally the hotel staff seemed surprised that I would want soap in the bathroom so I could wash my hands.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Sunday

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It a clean property and the breakfast is very nice , the chef is very customer service oriented. The hotel is not that close to Deli and the airport There is a very good eating option called knight rider behind the hotel about two minutes walk
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Gurpreet

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good property
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Raman, Delhi

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very poor service.
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Janet

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Robert

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean room, great staff, good location
Yöpyi 5 yötä maaliskuussa 2024

10/10 Loistava

Abhi

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
buffet was good
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Rupinder

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The stay was very comfortable .
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Nasir

Service
Yöpyi 5 yötä maaliskuussa 2024

10/10 Loistava

Suresh, Kendall Park

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great reception by the staff. Great food served in the restaurant. Hotel is new and maintained well
Yöpyi 1 yön tammikuussa 2024
Team Hyatt Place Gurgaon vastasi 1.4.2024
Dear Suresh, Thank you for taking the time to share your experience with us. We are extremely humbled by your appreciation of the hotel, its restaurant, and team hospitality.At Hyatt Place Gurgaon, the guest is our priority, and their positive experience is extremely important to us. We look forward to the opportunity of welcoming you again in the future.

6/10 OK

Glenn

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The bathroom shower was poor. the shower head leaked profusely and the water ran outside the tub onto the floor. Very unsafe.
Yöpyi 2 yötä maaliskuussa 2024
Team Hyatt Place Gurgaon vastasi 26.3.2024
Dear Glenn, Thank you for taking the time to share your thoughts regarding your recent stay. We apologize for the inconvenience you had to face during your stay regarding the leak. Please know that your feedback has been shared with the maintenance team who are resolving the matter promptly so that other guests do not experience a similar issue. Thank you for understanding and bringing this issue to our attention and we look forward to serving you again. RegardsTeam Hyatt Place Gurgaon

6/10 OK

NAVEEN

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good property surrounding very dirty
Yöpyi 1 yön maaliskuussa 2024
Team Hyatt Place Gurgaon vastasi 1.4.2024
Dear Naveen, Thank you for taking the time to share your experience with us. We are delighted to know that you were impressed with the hotel. We look forward to the opportunity of welcoming you again in the future.

8/10 Hyvä

Nishant

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Jatin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 2 yötä maaliskuussa 2024
Team Hyatt Place Gurgaon vastasi 18.3.2024
Dear Jatin, We are glad that you had a good experience and look forward to welcoming you back in the future.

6/10 OK

Deepak

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Anil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Sandeep

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Firstly, the receptionist Alok Kumar took a half hour to check us in, secondly he gave us faulty keys more then once, the rooms were not so great and the shower was hard to figure out. They dont let any outside food services inside the hotel you have to go outside to get it yourself.
Yöpyi 2 yötä helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 16.3.2024
Dear Sandeep, Thank you for the feedback. We apologize for the inconvenience you had to face during your stay as we understand that it can be frustrating. Please be assured that we have already initiated amendments towards the shortcomings you bought to our notice. Please know that this is not typical of our standards, and we hope to have the opportunity to make it right for you in the future. RegardsTeam Hyatt Place Gurgaon

6/10 OK

Mukesh

Huonoa: Siisteys ja henkilökunta ja palvelu
The hotel was not what I would expect from a Hyatt! The shower wasn’t working as expected, the tv was not working and required you to subscribe to the channels. The customer service at reception was poor as they were just rushing you through their checklist!
Yöpyi 1 yön helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 2.3.2024
Dear Mukesh, Thanks for sharing your feedback regarding you stay with us. We apologize for the inconvenience you had to face during your stay and, we've acknowledged your concern.Please know that your feedback has been shared with the concerned team who are resolving the matter promptly so that other guests do not experience a similar issue. We value your patronage and would like to assure you that this is not reflective of the standards we set for ourselves. We hope to have the opportunity to welcome you back and exceed your expectations in the future.RegardsTeam Hyatt Place Gurgaon

4/10 Huono

Sarbjeet Kaur

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff did try to resolve issue but had ask for many things which should been done without asking .
Yöpyi 3 yötä helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 22.2.2024
Dear Sarbajeet, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced during your stay, and we want you to know that we've acknowledged your concerns. We understand that unforeseen issues can arise, and we strive to handle them with efficiency. If there's anything more you would like to share, please feel free to reach out. RegardsTeam Hyatt Place Gurgaon

10/10 Loistava

Prasanna, NORTH ANDOVER

It is little old but okay
Yöpyi 1 yön helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 19.2.2024
Dear Prasanna, Thank you for taking the time to share your experience with us. At Hyatt Place Gurgaon, we are constantly striving to deliver excellence to our guests and ensure that their expectations are surpassed. We look forward to the opportunity of welcoming you again in the future. RegardsTeam Hyatt Place Gurgaon

10/10 Loistava

RAHUL

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel
Good hotel. Excellent Wi-Fi , beds , decent breakfast, over all good. Allowed early check in. No complaints
Yöpyi 2 yötä helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 18.2.2024
Dear Rahul, Thank you for taking the time to share your experience with us. We are delighted to find that you enjoyed your time and found everything to your liking - rooms, breakfast, and check-in services.At Hyatt Place Gurgaon, the guest is our priority, and the team goes out of their way to ensure that their expectations are surpassed. We look forward to the opportunity of welcoming you again in the future.

10/10 Loistava

Taek Yeol

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 19.2.2024
Dear Taek, Thank you for taking the time to share your experience with us. We look forward to the opportunity of welcoming you again in the future.

10/10 Loistava

Ripjeet singh, Brampton

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Michael

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2024
Team Hyatt Place Gurgaon vastasi 19.2.2024
Dear Michael, Thank you for taking the time to share your experience with us. We are delighted to find that you enjoyed your time and found everything to your liking.We look forward to the opportunity of welcoming you again in the future.

10/10 Loistava

Arzoo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, very nice facility. Great value for the price.
Yöpyi 2 yötä tammikuussa 2024
Team Hyatt Place Gurgaon vastasi 5.2.2024
Dear Arzoo, Thank you for taking the time to share your experience with us. We are extremely humbled by your appreciation of the hotel as we continue to work to set high standards of customer service.We look forward to the opportunity of welcoming you again in the future.

10/10 Loistava

SHAMEEK

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and good service
Yöpyi 1 yön helmikuussa 2024
Team Hyatt Place Gurgaon vastasi 5.2.2024
Dear Shameek, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the service, and we appreciate your kind words about the hotel.We look forward to the opportunity of welcoming you again in the future.

2/10 Hirveä

Dheeraj

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stay anywhere but here. I booked 2 rooms for 1 night and: 1. One of the room given initially were not clean. Tradh bins were not empty and a kid found Rajnigandha (Tobacco) pouch in one of the drawers. Staff changed the room when informed. 2. You cannot regulate temperature. Period. Our room was hot and thermostat was not functioning. On calling reception, they sent a peespn to "fix" it who was able to turn it on after opening the thermostat, and make the fan start. The room kept fuether voiling up and after few hours of suffering, we called the staff again. They sent the dame guy who Second room's A/C unit broke down in night and fan stopped working. When informed, they sent a staff to "fix" it. This made the fan work. Work up after few hours due to whole room heating up and noticed cooling isnt working at all to the temperature we set in the system. On calling again, they sent the same guy who turned off the fan thsi time and cited that only heat mode works and cold temperature is set centrally. This means we cannot set the temperature to our liking and stay without ventilation. Absolute waste of money, time and peace of mind.
Team Hyatt Place Gurgaon vastasi 18.2.2024
Dear Dheeraj, Thank you for taking the time to share your experience with us. We apologize for the inconvenience that you encountered during you stay. We understand that unforeseen issues can arise, and we strive to handle them with efficiency. Your feedback is valuable to us, and we take it seriously. We are continuously reviewing our offerings so that our guests receive the best value.We hope to have the opportunity to welcome you back and exceed your expectations in the future.

6/10 OK

IOANNIS, ATHENS

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
NICE HOTEL WITHIN STANDARDS.
Yöpyi 1 yön tammikuussa 2024
Team Hyatt Place Gurgaon vastasi 18.2.2024
Dear Ioannis, Thank you for taking the time to share your experience with us. We are extremely humbled by your appreciation of the hotel as we continue to work to set high standards of customer service. At Hyatt Place Gurgaon, the guest is our priority, and the team goes out of their way to ensure that their expectations are surpassed. We look forward to the opportunity of welcoming you again in the future.

2/10 Hirveä

Mario

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Das Hotel ist total runtergekommen! Bar und Frühstück sind sehr gut. Vor allem die Leute! Die Zimmer riechen und alle Teppiche sind dreckig! Schimmel am Fenster ist unangenehm…
Wielange benötigt Staub, sich so sehr zu sammeln?
Schimmelnester
Yöpyi 4 yötä joulukuussa 2023

6/10 OK

Venkateshwar, Glen Waverley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The experience from check in, reception, breakfast
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Shabeer

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Hilen

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Navdeep

Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Dietrich

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dated. Budget hotel
It was a dated property and things were falling apart. I did not trust the cleanliness overall. Rest of the hotel seemed decent.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

John

Yöpyi 1 yön marraskuussa 2023

6/10 OK

Balibil Kaur DO Batchan

Matkusti perheen kanssa
It’s very average for a Hyatt
Yöpyi 4 yötä marraskuussa 2023

8/10 Hyvä

Marcio

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff is superb, specially Ajay and Prateek from the breakfast area. They made my stay warmer and enjoyable. They run the extra mile to make things better.
Yöpyi 3 yötä marraskuussa 2023

2/10 Hirveä

Kirthi

Yöpyi 5 yötä marraskuussa 2023

10/10 Loistava

Priya

Yöpyi 1 yön marraskuussa 2023

2/10 Hirveä

ANNE

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Noisy and over expensive
I messaged ahead and asked for an early check-in. Received no response after chasing. I went to check in and had to pay another full day rate for both rooms at 6.00 am even though check-in was at 2.00 pm! The noise outside the hotel was relentless. Traffic is one thing you expect in Delhi but there was a club or something next to the Hotel that went on and on!
Yöpyi 2 yötä marraskuussa 2023
Rama vastasi 25.11.2023
Dear Guest,I sincerely apologize for the inconvenience caused. I take full responsibility for the mistake and understand its impact. We are actively addressing the issue and implementing measures to prevent recurrence. Your satisfaction is our priority, and we are committed to making things right. If you have any concerns, please reach out. Thank you for your understanding.Best regards,W Ramananda SinghAssistant Front Office Manager

10/10 Loistava

Sacha

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

Ankita

Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was helpful and attentive. The place is beautiful. The food was excellent. It is very quiet.
Yöpyi 2 yötä marraskuussa 2023

8/10 Hyvä

Mayank

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was well maintained. Akash provided good service during the breakfast
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

MAUNG MAUNG

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel itself is good but neighborhood and environment is dirty and difficult to find the hotel. Hotel sign should place at the street entrance
Yöpyi 3 yötä lokakuussa 2023
Regards, Rohit Srivastava vastasi 10.11.2023
Dear Guest, We are extremely humbled by your appreciation of the hotel as we continue to work to set high standards of customer service for ourselves. We apologize for the inconvenience you had to face during your stay. Please be assured that we have already initiated amendments towards the shortcomings you bought to our notice.