Hae hotelleja – Haryana

”I want to begin this review by saying i was thoroughly impressed with this hotel and staff. I would be so bold as to say this hotel is the BEST in all of Gurugram, and i say that with confidence because i have stayed at many of the 4 and 5 star hotels here. Special thanks must be given to Sylvester because his professionalism and indepth explanation is what ultimately led to me book my stay at the Taj. I usually do indepth research and when i came across the interview he did, i had a great...

”Paid extra to have a room w balcony since in photos it looks so nice -in reality balcony was ugly concrete full of pigeons/their droppings, even the furniture was covered by it. The room was very spacious, it was clean ok and had all amenities. There were mosquitos in the room and restaurant, perhaps because there's lot of water structures around the hotel. Arrangement of bfast was a catastrophe -getting items from narrow corridors filled w people pushing each other was like being in a crowded...

”Overall good ”

”.”

”Staff, clean room and service”

”Go staff and nice service ”

”Clean rooms, onsite check-in was smooth and fast. Staff unable to advise if Sauna and Steam facilities were free or a fee needed to be paid. Evening Buffet had a good selection of local cuisine, unfortunately the breakfast was cold. I had sausage bacon and been and toast, when it was brought to the attention of staff, the provided hot beans in a small bowl, by which time the rest had gone cold. In the end i just had coffee and toast, this was at he start fo the breakfast buffet times (0630)”

”Yes”

”Everything at exceptional level. Booked this site so that I was close to hospital as needed for my father. Everyone on the staff has been very supportive -Saiyam was constantly in touch to ensure we received necessary support. A big thanks to her - Dining staff was equally curtious. Needed some specific dietary restriction related foods and both Rohit and Jasitra went above and beyond to help. Even Saiyam, Prateek, Rohit, Jasitra came to our table on day of check out to ensure everything went...

”Excellent stay as allways. I have stayed several times last 6 month and just getting better. ”

”Some of the staff at reception were inexperienced and not courteous. They asked to pay for lost room keys, which I never heard off. Checking in and out was not friendly. You feel like you’re staying in some security facility rather than a hotel..”

”Yeah that perfectly all shops amd Resturant near by hotel , too much convenience. have not experienced pool yet”

”ABSOLUTE DISAPPOINTMENT!!! I was flabbergasted at how awful this place is being ran. From the time I checked in to the last moment I received nothing but poor service. I first checked into the hotel and had to carry my own bags up. I stopped off by the restaurant/bar area and ordered a dirty martini. I was served a drink with spoiled olives inside. When I requested a different cocktail I was told they did not have grenadine. As I was waiting a roach ran across my foot in the restaurant. The...

”One of the worst experience in my life, price of this hotel and service are not okay.”

”Awesome place ”

”No upgrade, slow service asked for towels slippers - got in 45 mine”