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Arvostelut: Opal Grand Oceanfront Resort & Spa

4 out of 5
Opal Grand Oceanfront Resort & Spa
10 North Ocean Boulevard, Delray Beach, FL

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 507 kautta 755 arvostelua" "
Arvosana 8 - Hyvä. 128 kautta 755 arvostelua" "
Arvosana 6 - OK. 57 kautta 755 arvostelua" "
Arvosana 4 - Huono. 37 kautta 755 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 755 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Kimberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Julia vastasi 9.5.2024
Thank you Kimberly for your great rating!

10/10 Loistava

Wes

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was nothing that was subpar. The staff and the resort were extraordinary!!!
Yöpyi 3 yötä toukokuussa 2024
Julia vastasi 9.5.2024
Thank you Wes for your wonderful feedback! We look forward to seeing you back soon!

10/10 Loistava

Veruska

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing Hotel. Love how everyone is friendly and welcoming.
Yöpyi 3 yötä toukokuussa 2024
Julia vastasi 9.5.2024
Thank you Veruska for your wonderful feedback, we hope to welcome you back in the future!

6/10 OK

polly

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
It was beautiful but for half the price would have had a better view of ocean and a free breakfast lol Had wanted to be as close to ocean but Atlantic o is 2 min walk and again unless in premium in opal better view from Atlantico. Housekeeping was also not very good and no nonalcoholic option to champagne so not sure what I paid resort fees for when it was just a hotel really😢 Valet, front desk and breakfast market staff were spectacular!!
Yöpyi 2 yötä toukokuussa 2024
Julia vastasi 7.5.2024
Thank you for your review. We are disappointed to read that your stay fell short of expectations. You booked a standard view room, for ocean views you would need to book an ocean view room. Resort fees cover wifi,Pool activations, use of fitness equipment, daily bottled, nightly turndown service, in-room Nespresso coffee, unlimited local and toll-free calls. We value your feedback & hope to see you return in the future.

10/10 Loistava

Todd

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful location at the beach in Del Rey!
Yöpyi 2 yötä maaliskuussa 2024
Julia vastasi 9.5.2024
Thank you Todd for your review and great 5 star rating!

6/10 OK

Joe, Las Vegas

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Noisy small rooms, air conditioner blew directly on us in bed, uncomfortable beds
Yöpyi 5 yötä huhtikuussa 2024
Julia vastasi 30.4.2024
Thank you Joe for your review. We are disappointed to read that your stay fell short of expectations. We you choose to return in the future.

8/10 Hyvä

JAY

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent trip . But very expensive . Taxes plus fees cost $100 a night alone .
Yöpyi 6 yötä huhtikuussa 2024
Julia vastasi 30.4.2024
Thank you JAY for your feedback. We hope to see you back in the future.

10/10 Loistava

Margaret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Julia vastasi 30.4.2024
Thank you Margaret for your 5/5!

10/10 Loistava

Wesley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Julia vastasi 29.4.2024
Thank you for your 5/5!

10/10 Loistava

Marisa, Raleigh

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this property for my young family.
Yöpyi 5 yötä huhtikuussa 2024
Julia vastasi 29.4.2024
Thank you Marisa for the 5/5!

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Julia vastasi 24.4.2024
Thank you Susan for your rating!

6/10 OK

Kristina

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Julia vastasi 23.4.2024
Thank you Kristina for your rating, we would love to know what we could have done better to get a stronger rating.

10/10 Loistava

Lauren

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Julia vastasi 16.4.2024
Thank you Lauren for your 5/5!

10/10 Loistava

Cheryl

Yöpyi 1 yön huhtikuussa 2024
Julia vastasi 9.5.2024
Thank you Cheryl for your 5/5 rating! We look forward to welcoming you back in the future!

8/10 Hyvä

Marie

Matkusti kumppanin kanssa
On entering it is a luxurious and beautiful space. Our room was clean and lovely but did not feel like a five star resort. Bathroom was small like an average hotel. Pool was also disappointing in size and water condition- one day was very cloudy and seemed dirty.
Yöpyi 4 yötä huhtikuussa 2024
Julia vastasi 15.4.2024
Thank you Marie for your review. We hope to see you back in the future!

8/10 Hyvä

Susanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wasn't able to get reservations in hotel restaurant even one week prior to arrival...they did give me a reservation at last minute after wéd given up and gone somewhere else. Check in was not great.. wrong room number as written on our card. Keys didn't work and had to return to front desk with luggage to get right room number. Room was nice and clean but nothing special.
Yöpyi 4 yötä maaliskuussa 2024
Julia vastasi 11.4.2024
Thank you Susanne for your review. We apologize for your very unusual experience and have shared your comments with the management team. We hope to see you back bin the future.

10/10 Loistava

Brian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 5 yötä huhtikuussa 2024
Julia vastasi 11.4.2024
Thank you Brian for your great feedback!

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was amazing, in particular, the service and location.
Yöpyi 4 yötä huhtikuussa 2024
Julia vastasi 8.4.2024
Thank you James for your great feedback! We look forward to seeing you back soon!

8/10 Hyvä

Dana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Julia vastasi 8.4.2024
Thank you Dana for your feedback.

10/10 Loistava

simcha

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
The oceanfront property was a real pleasure! Area is very clean and peaceful as well as family friendly. We really enjoyed our stay!
Yöpyi 2 yötä maaliskuussa 2024
Julia vastasi 3.4.2024
Thank you Simcha for your great feedback!

6/10 OK

javier

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Great renovation but very little pool for the amount of rooms. Not worth the price
Yöpyi 3 yötä maaliskuussa 2024
Julia vastasi 2.4.2024
Thank you for your feedback Javier, we hope to see you in the fuyture!

10/10 Loistava

Michelle

Yöpyi 3 yötä maaliskuussa 2024
Julia vastasi 23.4.2024
Thank you Michelle for your 5/5!

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
So beautiful! Staff was so friendly, food was delicious.
Yöpyi 3 yötä maaliskuussa 2024
Julia vastasi 2.4.2024
Thank you Lisa for your great feedback!

10/10 Loistava

Diane

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean friendly professional atmosphere with wondergul food, pools and coffee shop and fitness centwr. Power outage and being relocated to another building as well as continued power outage tests was inconvenient and disturbed my otherwise peaceful and enjoyable stay.
Yöpyi 6 yötä maaliskuussa 2024
Julia vastasi 28.3.2024
Thank you Diane for your review. We apologize for the very unusual and unexpected power disturbance and appreciate your patience as we worked hoard with the local power company to resolve.

6/10 OK

Irene

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
There was a gas smell on the 5th floor throughout our stay room 572 that was never addressed.
Yöpyi 5 yötä maaliskuussa 2024
Julia vastasi 25.3.2024
Thank you for your feedback. Our engineers have confirmed that this was looked into and all is well. Thank you. We appreciate your feedback!

6/10 OK

Tori

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä maaliskuussa 2024
Julia vastasi 25.3.2024
Thank you Tori for your review. We would love to know what went wrong during your stay! We hope to see you in the future!

10/10 Loistava

Stacy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Opal was wonderful. Great property. Walking distance to beach, shopping and restaurants. Can’t wait to go back.
Yöpyi 4 yötä maaliskuussa 2024
Julia vastasi 23.3.2024
Thank you Stacy for your wonderful feedback!

8/10 Hyvä

Emma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel was pretty great for the most part. I was disappointed with the room service being served in take out containers. It felt cheap and a thinly veiled attempt at cutting down on staffing costs. It is definitely disappointing considering how pricey the food, ($18 for a standard breakfast) and hotel are. It made our breakfast in bed experience messy. Considering our experience at the Seagate last year, I will be more inclined to book there again next year. I also find that the chairs at the beach should not be an extra charge. Again, considering the Seagate has a whole beach club experience at no extra charge. However, the staff were incredibly friendly and accommodating.
Yöpyi 2 yötä maaliskuussa 2024
Julia vastasi 21.3.2024
Thank you for your feedback, we are sorry that your stay fell short of expectations and hope you choose to return in the future.

10/10 Loistava

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic spot
Yöpyi 1 yön maaliskuussa 2024
Julia vastasi 23.3.2024
Thank you Pamela for your 5/5!

10/10 Loistava

Samantha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff and go out their way to make your stay outstanding
Yöpyi 3 yötä maaliskuussa 2024
Julia vastasi 11.3.2024
Thank you Samantha for your great feedback!

8/10 Hyvä

Katharine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would have rated this hotel excellent except for the rooms are very small. Our room was always cleaned though and the lobby, restaurants and staff more than made up for the rooms. Great staff everywhere on the property from the valet to the pool area. I would stay here again.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Alyssa

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was great!👍
Yöpyi 3 yötä helmikuussa 2024
Julia vastasi 6.3.2024
Thank you Alyssa for your great feedback!

6/10 OK

Christina

Hyvää: Siisteys
Yöpyi 4 yötä helmikuussa 2024
Julia vastasi 1.3.2024
Thank you Christina for your review. We would love to know what went wrong and what we could have done better to earn a higher rating. We hope to see you in the future.

10/10 Loistava

Nicholas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was excellent, they let us arrive at 11am when we didnt check in until 4, held our luggage. Then when we checked out the next day at 11 and they held our luggage until 4 both times we were able to enjoy the resourt and beach 5 star
Yöpyi 1 yön helmikuussa 2024
Julia vastasi 26.2.2024
Thank you Nicholas for your great review, we hope to see you back soon!

10/10 Loistava

Linda

Yöpyi 2 yötä helmikuussa 2024
Julia vastasi 26.2.2024
Thank you Linda for your 5/5!

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For sure would stay here again. Lovely setting. Good food. Friendly staff
Yöpyi 4 yötä helmikuussa 2024
Julia vastasi 15.2.2024
Thank you James for your 5/5/ rating!

8/10 Hyvä

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The location of the Opal Grand cannot be beat. Across from Beach-walk to everything!!! This property has So much potential!! Staff was very present and helpful but there were a few things not working during our stay. elevator was not working properly during our whole trip, hot tub was not working at all one of the days (and we needed it on this chilly day), when we arrived we were asked if we'd like a lower or upper floor-we said we didn't care but we were given a room with a terrible view of the dirty roof in between the towers when a better view was available- they switched us into a different room when we complained which had a partial ocean view!! Restaurants in the hotel were great, I used the Peloton bike in the gym which worked great and we were treated very well by the staff working at the pool as well as the staff in the lobby and at the front/side doors. we still love the Opal! I'm sure we will be back!!
Yöpyi 3 yötä helmikuussa 2024
Julia vastasi 10.2.2024
Thank you Michelle for your feedback, we hope to see you back in the future!

10/10 Loistava

Gregory

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was great. We had a wonderful weekend at the Opal. The only thing that we found curious and a little annoying was that we could have booked it ourselves and the daily rate would have been cheaper than we paid through Expedia. Next time we will check on prices before using a travel website.
Yöpyi 2 yötä helmikuussa 2024
Julia vastasi 9.2.2024
Thank you Gregory for your great review! We look forward to seeing you in the future!

6/10 OK

Jennifer, Toronto

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The physical aesthetics of the property was not as high end as the price would suggest. The hallway to our room had debris on the carpet as was not vacuumed enough. We did not feel like we were at a high end hotel.
Yöpyi 4 yötä tammikuussa 2024
Julia vastasi 9.2.2024
Thank you Jennifer for your review. We are disappointed to read that your stay fell short of expectations and hope to see you in the future.

8/10 Hyvä

Bruce D.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel is beautiful. Only issue was the design of our room. TV was on the wall to the side of the bed and does not swivel. Also sink (and hair dryer) were located directly behind the wall where the bed is, so it can disturb someone trying to sleep.Bathroom and fixtures were beautiful, loved the espresso maker and coffee selections. The people who worked the valet parking were amazing.
Yöpyi 3 yötä tammikuussa 2024
Julia vastasi 9.2.2024
Thank you for your great feedback!

10/10 Loistava

cesar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location first class place.
Yöpyi 2 yötä tammikuussa 2024
Julia vastasi 9.2.2024
Thank you Cesar for your great feedback!

10/10 Loistava

Anthony

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was my second time back at the Opal. They are extremely welcoming and most importantly accommodating. From the moment I checked in until I left, anything I needed or asked they were able to assist. The Pool area is the best part, staff is helpful to get you a seat by the pool. The bar outside bar has a big tv so I was able to watch the game. Brooke was awesome, as she remembered my drinks and even provided some great recommendations. Rather than go to another sports bar near by, I had friends just come meet me there! Even when the area got super busy for the game, she went out of her way to make sure myself and others staying there were taken care of!
Yöpyi 3 yötä tammikuussa 2024
Julia vastasi 9.2.2024
Thank you Anthony for your great feedback! We hope to see you back soon!

10/10 Loistava

Annie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
LOVED. So classy and clean, pool lounge is beautiful with great service staff. Steps from the beach, 15 min walk to downtown. Zero complaints here
Yöpyi 3 yötä tammikuussa 2024
Julia vastasi 9.2.2024
Thank you Annie for your great feedback! We look forward to welcoming you back!

10/10 Loistava

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Julia vastasi 9.2.2024
Thank you Elizabeth for your feedback!

10/10 Loistava

shelby

Yöpyi 2 yötä tammikuussa 2024
Julia vastasi 23.3.2024
Thank you Shelby for your 5/5 rating!

2/10 Hirveä

Rachel

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’m surprised this place has such great reviews. Price is outrageous for what it is which is straight up ghetto… My biggest complaint is the lack of sleep- this hotel is LOUD! We had the king suite and were located on the second floor. It sounded like elephants walking around all night, throwing suitcases on the ground every 5 mins. I eventually had to call the front desk at midnight to complain and they settled down for a whole 30 mins, I think I finally got to sleep about 3 AM. The hotel only had 1 of the 2 elevators working, so we constantly had to take the stairs unless we wanted to wait for over 20 mins to get an elevator. They don’t have plans to fix the elevator either which was clear. The room was very dusty, I had a hard time breathing in the room. The toilet paper holder wasn’t secure to the wall, not sure why. The balcony was a fake balcony- it wasn’t even an arm length big so you couldn’t even sit out there. The “balcony” overlooked the spa where people were constantly hanging out in their robes mingling and smoking, so not ideal as a pregnant woman wanting a peaceful weekend. Very disappointed, we will not be back. The W in Ft. Lauderdale is way better and actually the same price. I also put up a do not disturb sign on the door to come back and find our room picked up which was also weird… the sister hotel the Atlantic suites is also a step up from here, the lobby may not be as nice but the rooms are clean, beds are comfortable, and the hotel rooms are quiet.
Yöpyi 1 yön tammikuussa 2024
Julia vastasi 26.1.2024
Thank you for your review. We are all disappointed to read about your very unusual experience and apologize that your stay fell short of expectations. Your comments have been shared with the management team, as we take all such comments seriously. We do hope that you choose to return in the future.

6/10 OK

Chandelle

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not the best accommodations
For what you pay for I would expect better service. over a 3 night stay with my sister we chose this hotel for a relaxing weekend. on two separate occasions we had to call down 2-3 times to get waters sent to the room. I also had to call to request the room service to clean and turn down the beds and several hours upon returning nothing had been touched in the rooms. I wouldn't stay again. Staff were friendly.
Yöpyi 3 yötä tammikuussa 2024
Julia vastasi 26.1.2024
Thank you for your review. We apologize for your very unusual experience and have shared your comments with the management team. We do hope that you choose to return in the future.

10/10 Loistava

Betty

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, clean and convenient
Yöpyi 3 yötä tammikuussa 2024
Julia vastasi 26.1.2024
Thank you Betty for your 5/5 rating!

10/10 Loistava

Nicole

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 5 yötä joulukuussa 2023
Julia vastasi 10.1.2024
Thank you Nicole for your 5/5 rating!

8/10 Hyvä

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Drift was great
Yöpyi 5 yötä joulukuussa 2023
Julia vastasi 2.1.2024
Thank you Kevin for your feedback. We would love to know what we could have done better to earn that 5th star!