4/10 Huono
Gregory
19.6.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was nobody at the entrance, so I lugged my heavy suitcases up the steps, put the suitcases on a trolley and pushed the trolley over to the reception. Nobody was there either, though eventually a receptionist did come out and apologized. My room overlooked nothing but rusty low-income shanties. The lighting inside was dim, tacky, and reminiscent of a “love hotel.” The fake wood covering on the desk and cabinets was peeling off. The shower only had lukewarm water, and you can’t adjust the temperature. No hand or face towels. The internet was down the morning after I arrived. I called and (politely) asked for assistance. The receptionist told me that somebody would come to my room, but after 30 minutes nobody came. The issue was fixed after two hours. The hotel is clearly operating in austerity mode at the time that I am writing this. The room cleaners were friendly and so was the receptionist on check-out, but all of the other staff were stuffy and unpleasant – which is entirely unlike all of the hotels I have stayed at in Indonesia so far. I really do not understand how this place got positive reviews, and the only thing that comes to mind is that they contracted a very effective online marketing company to game the review score systems on several websites. If you want to have a little bit of luxury during your stay in Yograkarta, do not come here. This hotel is a mid-level 3-star boutique hotel at best, and is not worth more than $20 USD/night to stay at.
