Independent – Diani Chale Marine National Park and Reserve, Mombasa

"Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money."

"The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem when the hotel let scam taxi driver in to the hotel,who lied about being our ordered driver. So we got up for wrong taxi who wanted us to pay when we discovered he was not our driver. We was able to sorted out but the hotel should pay more attention who they let inside the hotel. "