Universal Orlando Resort – Disney's Boardwalk, Bay Lake

”We had numerous problems with our key cards not working. The staff did not do much to correct the issue. The rooms and pool were fine but I will not be staying there again. ”

”Excelente atención… el area del restaurante organizada excelente atención.. con todos el personal de resort desde el que limpia es muy amable ”

”Great location to get to Universal Studios and Islands of Adventure parks! Loved the lazy river too!”

”Nice hotel within walking distance to Epic Universe. Staff was great, dinner food was a little hit or miss but fairly priced. Cafe was quick and had a good variety. Room was as expected, large hotel so if mobility is an issue definitely ask for a room closer to the elevator. Bus service to City Walk is available at no charge if you are visiting other Universal Parks. ”

”Friendly staff. Easy check - in and clean rooms . ”

”This hotel is wonderful, it is conveniently located close to the parks, the rooms are clean. The free express passes are the best amenity that we received. The pools and restaurants are great, We had dinner at the Palm which was the best dinner that trip. There were some improvements that could be made. The shuttle to the newest park runs every half an hour so we took an uber there. The other issue we had was the first day when we returned from the park at 4:00pm our room was not cleaned....