This was my second stay at the Wyndham Hotel within a 4-week period. The first time I had booked a Non-smoking Sea View Room and ended up with a non-Sea View Room that had a distinct smell of smoke.
On this occasion, the overall experience was worse. Again I had paid the extra to book a Non-Smoking Sea View Room with King Bed and also an Airport Transfer.
The transport was 20 mins late in arriving and at the hotel, although kindly agreeing an early check in, my choice of room was unavailable so I temporarily used a Twin Bed room to shower and change. I was assured that, when I returned from a day's work my luggage would be moved to a room type that I had booked. Upon return absolutely nothing had been done and my luggage was still in the same room. The hotel insisted that all I coluld have was a City View Twin Bed Room, which I refused to accept. After some debate, I was eventually and reluctantly 'upgraded' to a suite, which was extremely spacious with view over the pool.
The following day, having left the Clean My Room sign on leaving at 0800, when returning at 1600 nothing had been done; I complained to housekeeping and at least got some replacement water and coffee. At 6pm they turned up to clean the room and were sent on their way.
The remainder of the stay was OK as far as the room was concerned; however, breakfast was another issue with an almost complet lack of waiting staff on one morning, having to wait over 15 mins to order a coffee. Not very impressive.