Donatellon Citerna Madonna: Opastetut kierrokset ja aktiviteetit

The hotel room was pretty tiny for a family of 4 (Two kids and two adults). The breakfast was good - but felt like that the staff was not very attentive to us at all (We believe this is because we are English speakers only - we tried a bit of Italian). I think the biggest surprise was the kids club that is advertised. This is not your typical resort kids club where you can leave kids for an hour in the afternoon - this is merely a hobby club where you must supervise your children whilst playing with the staff. Of course do not mind being with our kids but having an hour or so a day to be able to truly relax is something important to our vacations. Because our children did not speak Italian, they were unable to use the club. Upon checkout, a bill was presented to us for 80euros for usage of the kids club - the front desk was friendly and removed it when I explained we did not use it - but still worth reviewing before you just pay! The Lunches and Dinners were all extremely repetitive - same pastas for lunch daily - got very tiring. I know the hotel star rating is different in Italy but to an American the 4 star rating is not comparable to 4 star hotels in other parts of the world. Some how the dated feeling in the hotel is semi charming, but the price tag for what you get do not equal each other. next time I would try a more family run place on the beach.

Front desk personal was very unpolite - I had a parking voutsher from Holtes. Com wich they did not accsept - they have never had those - I thing Hotel.com should have a discussion with them.