Dear Valued Guest, Thank you very much for taking time to submit your review. Your insight about your experience is important to us in our efforts to improve our services to all of our guests. We sincerely apologize for the inconvenience endured during your stay. I understand that this was very upsetting and we at no level wish to distress you and any of our guests. Rest assured that we are working on improving the areas that have been pointed out. We hope that we can still welcome you back in the near future. Best regards, Ian Rydin Cluster General Manager

Dear Valued Traveler, Thank you very much for your review of your recent stay with us at Movenpick Grand Al Bustan Dubai on Hotels.com. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. Please be assured that your valued comments and suggestions will be assessed and rectified as required. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Movenpick Grand Al Bustan Dubai in the near future, we remain with kind regards Ian Rydin Cluster General Manager

Dear Juho, thank you for rating us and writing such a positive review. We are looking forward to welcome you again very soon. Regards, Puneet Baijal // General manager

Dear Guest, Thank you for sharing your positive feedback with us in regards to your happy check-in experience and the facilities of the hotel. I am very pleased to know that you are enjoying your stay with us, as we are constantly striving to achieve the highest standards of service so it is always rewarding for my team and I to know that we have met your expectations. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Aruna Ketagodage Front Desk Manager

Dear Valued Guest, Thank you for taking the time to post your feedback regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay. We do look forward to the opportunity of once again welcoming you back to RODA Al Bustan Dubai. Kind regards Razell Anderson Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to post your comments and share your review about your recent stay with us. We appreciate your candid feedback as it allows us to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are extremely regretful to hear that there were various challenges you have encountered during your stay. On behalf of the entire team, please accept our most sincere apologies for the disappointing experience. We pride ourselves on offering a high level of service and we are very concerned to learn of the service shortcomings you encountered, which did not live up to your expectation. Please rest assured that we take all our guest comments seriously, therefore I have shared your comments with our Management Team in order to assess and address the areas where we fell short to improve our general guest experience in the future. We do hope that you will still give us the opportunity to be of service to you so that we are able to correct the negative impression and turn around your experience. Kind regards Haitham Galal Director of Rooms

Dear Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Al Bustan Rotana Dubai in the near future. Kindest regards Sven Fritzsche Executive Assistant Manager

Dear Mr. Abdulrahman, Thank you very much for taking the time to review your recent stay with us at the Movenpick Grand Al Bustan Dubai.We are glad that in general you enjoyed your stay with us. We have noted your comments and be assured that this will be assessed and rectified as required. Thank you once again for your time. We look forward to welcoming you once more to the Movenpick Grand Al Bustan Dubai in the near future.Kind Regards,

Dear Anu, Thank you for taking the time to share your recent experience at Movenpick Grand Al Bustan Dubai. We sincerely apologize for the inconvenience caused by the challenges you encountered with your stay. We will be sure to address this with our Head of Department Team, to ensure it doesn't happen again.We value your business and regret that this experience has tarnished your perception of Movenpick Grand Al Bustan Dubai.Best Regards,

Dear Ms. Nicola, Thank you for choosing to stay with us and for sharing your experience.If there is specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights.We hope to have the pleasure of welcoming you back for a 5-star experience.Best Regards,

Dear Ms. Helen, Thank you so much for choosing Movenpick Grand Al Bustan Dubai for your stay. We apologize for any inconvenience caused to you due to our property enhancement. We are excited to share the changes when they are complete. We appreciate your patience and understanding during this period. We look forward to hosting you more successfully in the futureBest Regards,

Dear Ms. Silvia, Thank you very much for taking the time to review your recent stay with us at the Movenpick Grand Al Bustan Dubai.It was with great pleasure to learn that you enjoyed your time at our hotel and that everything was to your satisfaction.We look forward to be of continued service and we eagerly look forward to welcome you back in the very near future.Kindest regards,

Dear Mr. Ralf, Thank you for your wonderful feedback! We're thrilled you enjoyed our excellent services, very competent and friendly staff and your dining experience.Thank you for appreciating all our earnest efforts. Your recommendation means a lot to us and we are grateful for your support. We are looking forward to your next visit!Best Regards,

Dear Ella,Thank you for choosing Movenpick Grand Al Bustan Dubai. We sincerely appreciate your rating and are thrilled to hear that you loved everything about our hotel.We look forward to welcoming you back to Movenpick Grand Al Bustan Dubai, where we will ensure another extraordinary experience awaits you.Kind Regards,

Dear Mr. Lehang, Thank you for choosing to stay with us and for sharing your experience. We truly appreciate your valuable and constructive feedback which will help us to constantly improve. Please be assured that your comments for shower have been passed on to the team to further use for improvement and seamless experience next time. We are pleased to hear that, overall, your stay was great. We strive to provide exceptional experiences for all our guests, and we hope to have the pleasure of welcoming you back for another 5-star experience. Kindest regards,

Dear Gagan, Thank you for choosing Movenpick Grand Al Bustan Dubai as your preferred destination. We take pride in catering to our guests' needs the best way we can, and based on your statement, we are certain that we have met your expectations. Your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. We look forward to welcoming you back for another 5 star experience. Best Regards,

Dear Brian, Thank you very much for your positive review of your recent holiday with us at Movenpick Grand Al Bustan Dubai.Looking forward to welcoming you back to Movenpick Grand Al Bustan Dubai in the near future for another perfect stay. Kind regards,

Dear Mr. Darrell, Thank you for staying with Movenpick Grand Al Bustan Dubai and sharing your rating about us. Looking forward to serving you again for another memorable experience. Best Regards,

Dear Marie-France, Thank you for choosing Movenpick Grand Al Bustan Dubai for your stay. If there's anything we can do to ensure a perfect rating experience during your next visit, please don't hesitate to reach out.Looking forward to serving you perfectly next time.Best Regards,

Dear Sylvain, We appreciate you taking the time to reach out to us with your review regarding the recent stay. We’re extremely gutted to learn that you encountered an unpleasant experience during your stay with us. We will definitely conduct a thorough investigation on this matter to avoid reoccurrence. We request you to give us another chance to rectify the wrongs by resolving this issue and to ensure that our guests have flawless experience next time! Best Regards,

Dear Rym, Thank you for choosing Movenpick Grand Al Bustan Dubai as your destination. We appreciate your feedback and would like to address your concerns. Your feedback in this regard has been noted and we’re looking into it to make sure that this does not happen again.We hope this did not take away much from your overall experience with us, and we eagerly look forward to hosting you more successfully in the future.Best Regards,

Dear Mr. Christopher, Thank you for taking the time to write about your experience and we sincerely apologize for not meeting your expectations during your stay with us. Rest assured that your guest profile will be updated for future stays. Had you advised us about the noise issue at the time, we would have rectified the situation immediately or possibly offered you a room move. We assure you the best of our services in the future!Best Regards,

Dear Bashir, We are pleased that we could exceed your expectations and provide you with the true Movenpick Grand Al Bustan Dubai experience that we strive to uphold. We appreciate your feedback and we take great pride in providing a team of dedicated individuals who went above and beyond to ensure that every aspect of your stay was exceptional. Your recommendation means a lot to us, and we are grateful for your support. We are looking forward to your next visit! Best Regards,

Dear Ms. Elizabeth, Thank you for sharing your positive experience with your recent stay with us. We are so pleased to know that our location was entirely convenient for you and everything was to your satisfaction. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,

Dear Mr. Omar, We are deeply disappointed to hear about the challenges you experienced during your time with us. Rest assured that your guest profile will be updated for future stays. Your feedback is invaluable to us and we hold our team to the highest standards and regret that we didn’t meet those expectations. We’d further like to assure you that we have briefed all concerned departments to take necessary action and With this, we assure you that such an incident and lapse won’t be repeated in the future. We hope you give us another chance soon, so we can share a more flawless experience next time! Best Regards,

Dear Dabeer, We are deeply sorry that your experience did not meet your expectations. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights.We hope to have the pleasure of welcoming you back for a 5-star experience.Kindest regards,

Dear Mr. Rajul, We regret the inconvenience caused to you about the challenges you experienced during your time with us. We’d further like to assure you that we have briefed the concerned department to take necessary action and to avoid reoccurrence. Once again, we are sorry for all our shortcomings and we request you to give us another chance to resolve this and to provide you a superior experience in the future!Best Regards,

Dear Laszlone, Thank you for taking the time to leave us a rating of your recent stay at our hotel. We're always striving for perfection, and we appreciate your feedback. If there's anything we can do to ensure a perfect rating experience during your next visit, please don't hesitate to reach out.Best Regards,

Dear Rishabh, We are pleased that we could exceed your expectations and provide you with the true Movenpick Grand Al Bustan Dubai experience that we strive to uphold. We thank you for appreciating all our earnest efforts.We look forward to welcoming you back for another flawless experience.Best Regards,

Dear Mr. Francesco, We appreciate your choice to stay with us and for sharing your thoughts through rating. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards,

Dear Mr. Raphael, We apologize that your experience was not up to par. Rest assured that your guest profile will be updated for future stays. We want to assure you that we are taking steps to prevent this from happening again. We apologize for this inconvenience. We are committed to providing our guests with the best possible service, and we will do everything we can to make things right. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards,

Dear Jose, Thank you for your ratings. We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We can't wait to host you again and provide another outstanding experience. Best Regards,

Dear Mr. Eric, Thank you very much for taking the time to review your recent stay with us at the Movenpick Grand Al Bustan Dubai.Please know that your review is extremely valuable to us and we have taken your thoughts and recommendations to make changes wherever possible, so that we can deliver a better experience next time.It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again.Best Regards,

Dear Mr. Jose, Thank you for sharing your positive experience with your recent stay with us. We are so pleased to know that our location was entirely convenient for you. We take pride in delivering great services, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you once more to the Movenpick Grand Al Bustan Dubai in the near future.Best Regards,

Dear Mr. Syed, We take pride in knowing that you have had an great stay at Movenpick Grand Al Bustan Dubai. Thank you for staying with us and for sharing your experience with other travellers.If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. Best Regards,

Dear Mr. Fahad, Thank you very much for taking time to submit your review. We are pleased that we could exceed your expectations and provide you with the true Movenpick Grand Al Bustan Dubai experience that we strive to uphold. Chatouri is truly a gem to have on our team. We will make sure she gets the recognition she deserves. We can't wait to host you again and provide another outstanding experience.Best Regards,

Dear Mr. Oumar, Thank you for taking the time to tell us about your experience at the Movenpick Grand Al Bustan Dubai.We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. Looking forward to serving you even better next time.Best Regards,

Dear Valued Guest, Thank you for your valuable time to complete our survey regarding your recent stay at Movenpick Grand Al Bustan Dubai. It is only through candid, constructive feedback that we can strive to better our product and refine our services.If there's anything we can do to ensure a 10-star experience during your next visit, please don't hesitate to reach out. We hope to have you back with us soon!Best Regards,

Dear Ms. Elham, Thank you very much for taking the time to review your recent stay with us at the Movenpick Grand Al Bustan Dubai. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope you had an overall enjoyable experience at Movenpick Grand Al Bustan Dubai and we look forward to welcoming you back in the future.Best Regards,

Dear Ms. Marie, Thank you for taking the time to share your valuable feedback with us. While we’re happy that we could provide you a pleasant experience during your stay, we regret the inconvenience caused to you due to the issue with the room. Issues like these are pretty uncertain, but we are extremely sorry that this happened. Your feedback in this regard has been noted and we’re looking into it to make sure that this does not happen again. Please consider this an uncommon instance, and allow us to bring about the necessary improvements in this regard with the help of your valuable feedback. We hope this did not take away much from your overall experience with us, and we eagerly look forward to hosting you more successfully in the future.Yours sincerely,

Dear Mr. Masato, Thank you very much for your positive review of your recent holiday with us at Movenpick Grand Al Bustan Dubai.We are happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us.Thank you once again for your time. We look forward to welcoming you once more to the Movenpick Grand Al Bustan Dubai in the near future.Kindest regards,

Dear Ms. Adrienne, Thank you for staying with us at Movenpick Grand Al Bustan Dubai and sharing your great experience about us. We appreciate your feedback and we are thrilled to hear that you found almost everything to your satisfaction. We take great pride in providing a team of dedicated individuals who went above and beyond to ensure that every aspect of your stay was exceptional. Your kind words will be shared with our team, especially Stella, as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our facilities and services. Your feedback like yours is very important to us and please be assured that your comments in certain areas have been passed on to the dedicated team to see any required improvement and action. We look forward to having the opportunity to welcome you back in the future. Best Regards,

Dear Itsuki, Thank you so much for staying with us and taking the time to rate us. Your experience matters, and we're committed to continuous improvement, If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Best Regards,

Dear Mr. Muhammad, We regret the inconvenience caused to you with the challenges you experienced during your time with us. Rest assured that your guest profile will be updated for future stays. We hold our team to the highest standards and regret that we didn’t meet those expectations. Although we conduct regular training sessions for our staff in this regard, we’d further like to assure you that we have briefed all concerned departments to take necessary action and to ensure that such guest dissonance does not reoccur in the future. Issues like these are pretty uncertain, but we are extremely sorry that this happened and we will use your comments to coach our team in order to provide a better experience in the future. Looking forward to serving you even better next time.Kind Regards,

Dear Mr. Hamad, We appreciate your choice to stay with us and for sharing your thoughts through rating. We're committed to continuous improvement, and if there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Best Regards,

Dear Mr. Andrew, We are deeply sorry that your experience did not meet your expectations. We take your feedback very seriously and we have already begun renovating the property to improve the overall experience for our guest. We are confident that these changes will address the issue that you raised. We’re extremely sorry that you had to go through this! But we request you to give us another chance to rectify the wrongs by resolving this issue and to ensure that our guests have flawless experience next time!Best Regards,

Dear Mr. Kapil, Thank you for taking the time to write about your experience and we sincerely apologize for not meeting your expectations during your stay with us. Rest assured that your guest profile will be updated for future stays. Feedback like yours is very important to us and please be assured that your comments have been passed on to the dedicated team to see any required improvement and action. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,