Ilmaiset rantakuljetukset

Arvostelut: Royal Central Hotel & Resort

5 out of 5
Royal Central Hotel & Resort
Palm Jumeirah, East Crescent, Royal Central Hotel, Dubai, The Palm Jumeirah

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 159 kautta 336 arvostelua" "
Arvosana 8 - Hyvä. 101 kautta 336 arvostelua" "
Arvosana 6 - OK. 36 kautta 336 arvostelua" "
Arvosana 4 - Huono. 22 kautta 336 arvostelua" "
Arvosana 2 - Hirveä. 18 kautta 336 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Joni

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice beach and good pool area
Yöpyi 2 yötä tammikuussa 2022
Oscar Amiani vastasi 30.1.2022
Dear Guest, Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours truly, Oscar Amiani Front Office Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel is really beautiful but the service was not good at all.
Yöpyi 15 yötä joulukuussa 2021
Oscar Amiani vastasi 6.1.2022
Dear Guest, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Oscar Amiani Front Office Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Quite new hotel, nice room. The slot and pool was small. Too many customers on same place. Difficuties to get sunbed. Feeling more like 3-4 stars hotel.
Yöpyi 1 yön syyskuussa 2021
Oscar Amiani vastasi 7.10.2021
Dear Guest, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Oscar Amiani Front Office Manager

8/10 Hyvä

Karim

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2020
Oscar Amiani vastasi 22.3.2020
Dear Valued Guest, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. Looking forward to see you again in the near future. Yours Truly, Basel Butrs General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2020
Oscar Amiani vastasi 31.1.2020
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 1 yön joulukuussa 2019
Oscar Amiani vastasi 22.1.2020
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 5 yötä marraskuussa 2019
Oscar Amiani vastasi 22.1.2020
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

10/10 Loistava

Ritu

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä marraskuussa 2019

8/10 Hyvä

Joni

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2019
Royal Central the Palm vastasi 9.5.2019
Dear Joni, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to see you again in the near future. Best Regards, Hotel Management

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mukava hotelli kokonaisuudessaan, ainoa miinus ravintolapalvelut. Esim Allasbaarissa töissä aurinkoisena päivänä yksi henkilö ja ruuan saaminen lounasaikaan kesti noin 45minuuttia.
Yöpyi 5 yötä helmikuussa 2019

10/10 Loistava

Mirsad, München

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alles bestens, ein paar europäische TV Kanäle wäre optimal
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Thomas, Accra

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a singular honor hosting my guest. Am certainly grateful as they enjoyed their time! God bless!
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Daniel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Schönes Hotel direkt am Strand (auf der Palme Jumeirah). Sehr freundliches Personal und großartiges Frühstücksbuffet.
Yöpyi 2 yötä huhtikuussa 2024
Zhazgul Zhanibekova vastasi 11.4.2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 OK

S

Matkusti pienten lasten kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
ネパールのスタッフの方は良かったです。
Yöpyi 3 yötä maaliskuussa 2024
Zhazgul Zhanibekova vastasi 11.4.2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 Loistava

ELENA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel eccellete con personale molto attento e super gentile. Mare con acqua bellissima e pulitissima, spiaggia molto curata. Consiglio più insonorizzazione delle camere e più ombrelloni in spiaggia. Molto gradita la presenza di acqua gratuita in camera e souvenir nel bagno aprrezzatissimi.
Yöpyi 3 yötä maaliskuussa 2024
Zhazgul Zhanibekova vastasi 18.3.2024
Dear Ms. Elena,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 Loistava

Eiad

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed the stay very much
Yöpyi 1 yön helmikuussa 2024
Zhazgul Zhanibekova vastasi 6.3.2024
Dear Valued Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 Hyvä

Gloria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was really nice and clean. The staff was great. The only things were the hotel did not have anything for visitors to do while they were there. The full board only counted for the buffet and the food was not that great. And the selection of food was very limited. If we had known that full board was only for the buffet. We would have just purchased our food daily from the other restaurants inside the hotel.
Yöpyi 5 yötä helmikuussa 2024
Zhazgul Zhanibekova Assistant Front Office Manage vastasi 23.2.2024
Dear Guest,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We truly appreciate your insights as they help us to enhance the experiences of our guests. We are delighted to hear that you found our property to be nice and clean, and that you were satisfied with the service provided by our staff. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we are pleased that we could meet your expectations in this regard. However, we apologize for any inconvenience you experienced regarding the lack of activities available on the property and the limitations of our full board option. Your feedback regarding the buffet selection and the clarity of our full board offerings is invaluable, and we will review our policies and offerings to ensure that they align with the expectations of our guests. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved experience in the future. If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know.Yours truly,,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 Loistava

Nicola

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful ! Service excellence !
Overnight on the Palm to finish our honeymoon. From check in to the special surprises they organised for us were just wonderful ! Whilst it’s pretty far around the Palm it’s so peaceful! Highly recommend !!
Yöpyi 1 yön helmikuussa 2024
Zhazgul Zhanibekova Assistant Front Office Manage vastasi 12.2.2024
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 OK

Felix

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of the hotel is really bad if you want to go out in the evening. There is always a huge traffic jam at the stem of the palm. Expect to travel more that an hour to reach even the Marina area.
Yöpyi 2 yötä tammikuussa 2024
Zhazgul Zhanibekova vastasi 5.2.2024
Dear Mr.Felix,Thank you for choosing to stay with us and please accept our apologies for the inconvenience during your stay. We have discussed your feedback with our department heads to make sure we will do everything to improve the guest experience.Thank you for being honest and bringing it to our attention.I hope we will be able to welcoming you back in the near future to make up for it.Warm regards,Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 Hyvä

Sylvia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, clean facilities
Yöpyi 6 yötä joulukuussa 2023
Fassih Sissaoui Front Office Manager vastasi 19.12.2023
Dear Ms.Sylvia , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon.

10/10 Loistava

Haley

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff and beautiful location Thank you to all x
Yöpyi 7 yötä joulukuussa 2023
Fassih Sissaoui Front Office Manager vastasi 19.12.2023
Dear Haley , Greeting From Royal Central Hotel The Palm ! We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you.. We look forward being at your service again in the near future.

10/10 Loistava

Paula Alexandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was only a day to gain courage to move on to Australia but the stay was super relaxing specially due to the fact that the staff is really 5 stars.
Yöpyi 1 yön joulukuussa 2023
Fassih Sissaoui Front Office Manager vastasi 10.12.2023
Dear Ms.Paula , Greeting From Royal Central Hotel The Palm ! Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Royal Central hotel.. We look forward being at your service again in the near future.Yours truly,

10/10 Loistava

aneesa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, great ambiance. Very clean
Yöpyi 1 yön joulukuussa 2023
Fassih Sissaoui Front Office Manager vastasi 11.12.2023
Dear Ms.Aneesa , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager

8/10 Hyvä

Jens

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä marraskuussa 2023
Fassih Sissaoui Front Office Manager vastasi 12.12.2023
Dear Jens , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us.We look forward being at your service again in the near future. Yours truly,

8/10 Hyvä

Zeenat

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For a stay on The Palm, it was fantastic. Reasonably priced, good facilities with decent beach space and pool access. We paid for a partial beach view but were kindly upgraded to a full beach view which was lovely and meant we could watch the beautiful sunset. The hotel is very clean, great service by the staff and they were super helpful when we needed recommendations. We did have an issue with the shower, in that we couldn't get the hand held showerhead to work but there is an overhead option. Overall, we had a great time! It is a bit far to get into and around the main centre, however if you're looking for a reasonable option on The Palm then this would tick all your boxes.
Yöpyi 2 yötä marraskuussa 2023
Fassih Sissaoui Front Office Manager vastasi 20.11.2023
Dear Zeenat , Greeting From Royal Central Hotel The Palm ! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Yours truly,

8/10 Hyvä

Miriam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Personal war total bemüht und freundlich gute und abwechslungsreiche Auswahl beim Frühstück und Buffet am Abend Zimmer und Hotel generell war sauber Lage ist etwas abseits vom Geschehen in der Stadt / Marina
Yöpyi 8 yötä syyskuussa 2023
Front Office Manager vastasi 25.9.2023
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm regards,Fassih SissasiouFront Office Manager

10/10 Loistava

Shahnaz

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä elokuussa 2023
Fassih Sissaoui vastasi 10.9.2023
Dear Mrs.Shahnaz ,Greeting From Royal Central Hotel The Palm ! We are extremely happy to hear that your stay with us was flawless.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Act Front Office Manager

8/10 Hyvä

Gemma

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä huhtikuussa 2023
Fassih Sissaoui Act Front Office Manager vastasi 21.6.2023
Dear Ms.Gemma , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Carlos, chicago

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great!
Yöpyi 6 yötä huhtikuussa 2023
Fassih Sissaoui Act Front Office Manager vastasi 21.6.2023
Dear Mr.Carlos , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

6/10 OK

Justin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We liked the staff’s eagerness to help the guests and the beach access. We did not like how limited the gym facility was, we did not like how expensive the drinks were, we did not like the fact that our view was a dirt lot that was littered with trash, and we did not like how crowded the beach and pool area felt during the day.
Yöpyi 4 yötä huhtikuussa 2023
FOM vastasi 24.4.2023
Dear Mr.Justin,Greetings from Royal Central Hotel and Resort the Palm!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly, Mohammad RafatFront Office Manager

10/10 Loistava

Omolola

Yöpyi 6 yötä huhtikuussa 2023

8/10 Hyvä

LeAndre

Yöpyi 2 yötä maaliskuussa 2023

10/10 Loistava

Savannah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Absolutely amazing!
I have absolutely no complaints about this property! We were welcomed with drinks at check in and the service was great the entire time. The food was incredible with a ton of food options. I got the chance to even go on a jet ski right from the beach. Views and beach access were incredible. I’d definitely recommend this place to anyone!
Yöpyi 3 yötä helmikuussa 2023
FOM vastasi 24.4.2023
Dear Value Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for having taken time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward to being at your service again in the near future. Yours truly, Mohammad RafatFront Office Manager

2/10 Hirveä

Manjot

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Na
Yöpyi 5 yötä helmikuussa 2023
FOM vastasi 24.4.2023
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for taking the time to provide us with your valuable feedback about your stay with us. We are sincerely concerned and apologies that we fell short of your expectations in some areas as mentioned. Your helpful comments are much appreciated, and your feedback will help us continually improve the facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.Yours truly, Mohammad RafatFront Office Manager

8/10 Hyvä

Koki

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ビーチが最高だった。部屋も清潔でしたが、1日掃除を忘れている日がありました
Yöpyi 4 yötä helmikuussa 2023
Mohammed Rafat Front Office Manager vastasi 3.3.2023
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything We Wanted
We went away for a 5 day break and the hotel and staff could not have been better. Exactly as detailed on website and not being as large a hotel as many on the Palm was definitely a major plus for us.
Yöpyi 5 yötä helmikuussa 2023
Mohammed Rafat Front Office Manager vastasi 20.2.2023
Dear Mr.James , Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 Loistava

SUSANA

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From arrival to departure the service was amazing! I would definitely recommend and stay here again! Thank you for making my birthday amazing!
Yöpyi 1 yön tammikuussa 2023
Mohammed Rafat Front Office Manager vastasi 26.1.2023
Dear Ms.Susan , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 Loistava

Yadier

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
FOM vastasi 24.4.2023
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Mohammad RafatFront Office Manager

4/10 Huono

satish

Huonoa: Majoituspaikan kunto ja tilat
Common areas are good so as staff. Balcony door had issues . Bath room sink dont work. TV did not work . I have to call house keeping for this to repair. Expected them to check before allocating room.
Mohamed Rafat vastasi 20.1.2023
Dear Mr.Satish , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area as mentioned. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.

4/10 Huono

philip

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
On the palm
Mohammed Rafat Front Office Manager vastasi 7.1.2023
Dear Mr.Philip ,Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly,

10/10 Loistava

guillaume

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Top
Mohammed Rafat Front Office Manager vastasi 7.1.2023
Dear Mr.Guillaume , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

8/10 Hyvä

Håvard

Yöpyi 1 yön joulukuussa 2022
Mohamed Rafat vastasi 7.1.2023
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 Loistava

Gregory, Kennesaw

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The view was great and very clean pools as well as the beach front. The staff were very professional and helpful
Yöpyi 7 yötä marraskuussa 2022
Mohammed Rafat Front Office Manager vastasi 24.11.2022
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 Loistava

Inge T

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super god service. Fantastisk personale. Jeg drar tilbake til dette hotellet i Januar igjen.
Yöpyi 4 yötä marraskuussa 2022
Mohamed Rafat vastasi 17.11.2022
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly, Mohammed Rafat Front Office Manager

10/10 Loistava

Curdin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Journey: Frühmorgens schwimmen im Meer oder Fitness im Gym. mit anschliessendem feinem Morgenbuffet; am Hoteleigenen Strand den Tag gut beginnen lassen und gegen Mittag das feine Essen in einem der drei Restaurants geniessen; Ausflug zu den Sehenswürdigkeiten von Dubai und den Abend in der Hoteleigenen Bar auf dem Dach ausklingen lassen bevor man auf das sehr saubere und grosszügige Zimmer geht. Oder dann vielleicht doch noch etwas via Roomservice bestellen. Es bleiben keine Wünsche offen. Wir würden jederzeit gerne wieder hier einchecken und es geniessen.
Yöpyi 4 yötä marraskuussa 2022
Mohamed Rafat vastasi 12.11.2022
Dear Curdin , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

2/10 Hirveä

Dana

10/10 Loistava

Nicole, S. Richmond Hill

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent property, service and friendly staff. Enjoyed my stay there.
Yöpyi 5 yötä syyskuussa 2022
Mohamed Rafat vastasi 12.11.2022
Dear Nicole , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

10/10 Loistava

Kenia

Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

ARASH

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Everything was perfect
Yöpyi 8 yötä syyskuussa 2022
Mohamed Rafat vastasi 12.11.2022
Dear Arash , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

8/10 Hyvä

Carl L

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice pleasant staff very accommodating
Yöpyi 7 yötä elokuussa 2022
Mohammed Rafat Front Office Manager vastasi 28.8.2022
Dear Mr.Carl , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly,