Ulkopuoli

Arvostelut: Holiday Inn Express Dundee, an IHG Hotel

3 out of 5
Holiday Inn Express Dundee, an IHG Hotel
41 Dock Street, Dundee, Scotland

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 454 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 383 kautta 1001 arvostelua" "
Arvosana 6 - OK. 118 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 27 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 19 kautta 1001 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Juha

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Bilal vastasi 16.1.2024
Hello Juha Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

4/10 Huono

Mikko

Yöpyi 2 yötä syyskuussa 2022
gsm vastasi 6.10.2022
Thank you for reviewing your stay.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä maaliskuussa 2022
GSM vastasi 6.4.2022
Thank you for reviewing you stay

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2019
Klaudia vastasi 4.9.2019
Thank you for staying with us and taking the time to rate your stay! We are looking forward to welcome you again in the near future! ;)

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2017

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A good stay
A clean, nice and comfortable stay for two nights. Breakfast alright, although a bit plain. Staff was friendly and the late check-in could be organized easily.
karen vastasi 14.11.2015
Dear Guest, Thank you for your review, We are pleased to hear you enjoyed your stay with our hotel, We hope to welcome you back in the near future. Regards Alison McCann Guest Services Manager

10/10 Loistava

Tuula

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Rosemary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was given an easy access room which had an emergency pull cord in the middle of the room. I can understand why but I secured it behind the head board in case I pulled in error. Also, the toilet roll holder is situated far too low. The toilet seat is high as the room is designed for disabled access but to use the toilet roll involved leaning too far over to the left. Reception staff (Sarah) was excellent passing on relevant information for my visit to Dundee.
Yöpyi 1 yön toukokuussa 2024
StevieG vastasi 23.5.2024
Hi RosemaryThank you for taking the time to review your recent stay with us. We value your feedback to make appropriate improvements and I have asked our maintenance team to inspect the toilet layout. Sarah will be delighted to know she was of help during your stay and she is an asset to the hotel. We look forward to welcoming you back in the future. Kindest RegardsSteven Gordon

8/10 Hyvä

Mervyn

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No
Yöpyi 1 yön toukokuussa 2024
StevieG vastasi 21.5.2024
Hi MervynThankyou for taking the time to review your recent stay with us and we really do value your feedback and loyalty. We hope to welcome you back soon. Kindest RegardsSteven Gordon

10/10 Loistava

Katheryn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean
Yöpyi 1 yön toukokuussa 2024
StevieG vastasi 21.5.2024
Hi KatherynThankyou for the 5/5 feedback and review. I will share your response with the team who will be delighted that their hard work was recognised. Kindest RegardsSteven Gordon

10/10 Loistava

Ioannis, Birmingham

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff.Nice breakfast. The wifi could not be fixed automatically. There was a need to get to the reception if I really needed it at 23.30. Nonetheless nice stay!
Yöpyi 1 yön toukokuussa 2024
StevieG vastasi 21.5.2024
Hi LoannisThank you for taking the time to review your recent stay with us, we value feedback to make appropriate improvements. I am sorry you had an issue with the wifi during your stay but glad the front desk team resolved this for you. We hope you would consider staying with us in the future. Kindest RegardsSteven Gordon

10/10 Loistava

Gordon

Yöpyi 3 yötä huhtikuussa 2024
StevieG vastasi 21.5.2024
Hi GordonThankyou for taking the time to review your recent stay with us and we appreciate your feedback. I will share the 5/5 feedback with the team who will be delighted that their hard work has been recognised. We look forward to welcoming you in the future. Kindest RegardsSteven Gordon

10/10 Loistava

Riccardo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff & service was excellent
Yöpyi 2 yötä huhtikuussa 2024
Bill vastasi 26.4.2024
Hello Riccardo thank you for sharing the feedback from your stay! We are glad to met your expectations. I'm happy to hear you found our staff and the hotel excellent We hope you give us another opportunity to serve you again the future RegardsBilal Mohammed Guest Service Manager

8/10 Hyvä

ian

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Well located and very clean
Yöpyi 1 yön huhtikuussa 2024
Bilal vastasi 23.4.2024
Hello Ian, Thank you for telling me about your most recent stay in our hotel. I'm happy to hear that you found our hotel quite central to everything you had planned during the time of your visit.We hope to see you again Bilal Mohammed Guest Service Manager

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The gentleman that booked me into the hotel was very welcoming and professional. I have to say it was the easiest checking in that I have ever done. The room was very clean and comfortable. The hotel is extremely well situated for exploring Dundee.
Yöpyi 1 yön huhtikuussa 2024
Steven Gordon vastasi 23.4.2024
Hi Thomas, Thankyou for taking the time to review your recent stay. I am happy to read that the check-in process was easy and allowed you plenty of time to enjoy our comfortable rooms. Kindest Regards

10/10 Loistava

Maria

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean and comfortable. Dove products in bathroom were appreciated, Room overlooked the front of the hotel which I was initially concerned about as the traffic was very noisy. However, I slept like a log and was not aware of the road. Breakfast was buffet style with a good range of cereals, fruit and yogurt, cooked breakfast, pastries and toast. Staff helpful and professional. Parking (council owned), not expensive and just behind the hotel, access on second floor. Cathedral and museums really interesting with the hotel central to key sights.
Yöpyi 1 yön huhtikuussa 2024
Steven Gordon vastasi 23.4.2024
Hi Maria, Thank you for taking the time to reviw your recent stay. We are glad you found our rooms not only comfortable but appreciated the fantastic views. I hope we will be your #1 choice when next in the area. Kindest Regards

10/10 Loistava

Naomi

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was in a great location, a short walk from the train station. The staff were very friendly and helpful and the hotel was clean and had everything you would need.
Yöpyi 1 yön maaliskuussa 2024
Steven Gordon vastasi 23.4.2024
Hi Naomi, Thank you for your review and recognising our friendly and helpful staff. I will share the feedback with them. We look forward to welcoming you back on your next visit to Dundee. Kindest Regards

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very enjoyable stay
Yöpyi 2 yötä helmikuussa 2024
Steven Gordon vastasi 23.4.2024
Hi William, Thank you for taking the time to review your recent stay with us and for the 5/5 feedback score. We look forward to welcoming you back to the hotel on your next visit to Dundee. Kindest Regards

10/10 Loistava

Lesley

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Steven Gordon vastasi 23.4.2024
Hi Lesley, Thank you for taking the time to review your recent stay and thakn you for the 10/10 feeback. We look forward to welcoming you back soon. Kindest Regards

10/10 Loistava

Duncan

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was convenient to visit the city centre The property was clean and the facilities were good
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

carol

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Darren

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great all rounder
Clean friendly experience with excellent links with the city centre. Amazing early hot breakfast at a great value price.
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

ALASTAIR

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Over night stay
ELO tribute at a local venue
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect locstion snd carparking
First class and great breakfast
Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Majoituspaikan kunto ja tilat
Noise all night
Afwul intermittent screeching noise all night. No sleep. Could not work out where it was coming from. Pipes/heating? Reported in the morning to be told that it would be the wind coming through the window and they were aware. On checking the window could see temporary bad fix with tape had been attempted. All we got was sorry for the inconvenience.
Yöpyi 1 yön helmikuussa 2024
Andrew Smail, General Manager vastasi 6.2.2024
Thank you for your review and recent stay here at Holiday Inn Express Dundee. I hope you enjoyed your stay overall despite the issues highlighted with noise from the recent storms. Unfortunately our area has been hit with excessivly high winds this winter and I am sorry to learn of the noise issues this caused during your stay. Our maintenance teams are working to to reduce any impact of noise that the weather can present and I am confident you would have a more restful nights sleep on any future stay with us. Thank you for bringing these matters to our attention and I hope we can welcome you back some day soon.

10/10 Loistava

Elizabeth

Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No complaints. Ive stayed here 5 times in the past couple of years,when i return to my old home Dundee. I will be back in summer.
Yöpyi 5 yötä tammikuussa 2024

10/10 Loistava

Leslie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly staff . Very clean through out . Very Comfortable bed . Plentiful breakfast options nice and hot and regularly filled . Close to shops restaurants and attractions . Would definetly hope to stay here again in the near distant future
Yöpyi 3 yötä tammikuussa 2024

10/10 Loistava

James

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wee break
Very happy with my short stay would highly recommend this hotel .centre and easy walking to various places like v and a .shopping .train station
Yöpyi 3 yötä joulukuussa 2023
Bilal vastasi 13.1.2024
Hello James Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I'm really happy you enjoyed your stay with us, We are quite lucky to were the hotel is located we are quite local to everything around us We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Elaine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really great stay. Excellent location and value for money. We will definitely stay again
Yöpyi 2 yötä joulukuussa 2023
Bill vastasi 31.12.2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future..Sincerely,Bilal Mohammed Guest Service Manager

8/10 Hyvä

Derek

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Derek Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

wayne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Wayne Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Elaine Adams

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely friendly staff, and hotel spotless, definitely be back .
Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Elaine Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I'm happy to her you found our hotel Clean and quite comforting.The rooms are a fantastic size, it's great to hear that you found the staff quite friendly. The hotel spotless We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Kevin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Only slept there but it was a very comfortable sleep
Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Kevin Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Tuyet-Anh

Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Tuyet Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Alan Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Charles

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Bilal vastasi 13.1.2024
Hello Charles Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Lynn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Christmas shopping
Hotel staff so friendly,arrived early and was able to get our room .Great hotel for shopping,events,etc breakfast included for the price really good value.Would highly recommend this hotel.
Yöpyi 1 yön marraskuussa 2023
Andrew Smail, General Manager vastasi 8.12.2023
Hi Lynn,Thank you your recent stay and for the great feedback. I am glad to hear our team manager to get you checked in early so that you could get started with the Christmas shopping. I will make sure to share your feeback with our team and hope we can welcome you back with us sometime soon. All the Best,

8/10 Hyvä

Hamish

Yöpyi 1 yön marraskuussa 2023
Bilal vastasi 13.1.2024
Hello Hamish Thank you for taking the time to tell us about your experience at Holiday Inn Express DUNDEE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards Bilal Mohammed Guest Service Manager

10/10 Loistava

Harold

Yöpyi 1 yön marraskuussa 2023
Andrew Smail vastasi 30.11.2023
Hi Harold, Thanks for the 10 out of 10 review. This is very much appreciated and I am delighted to hear you enjoyed your stay with us.I hope we can welcome you back some day soon.All the Best,

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient for Transport links
Yöpyi 1 yön marraskuussa 2023
Andrew Smail, General Manager vastasi 30.11.2023
Hi Robert,Thanks for your recent stay as well as for your 5 out of 5 review. I am delighted of your top feedback and will share this with the team for the recogniton due. I hope you have the chance to return to Dundee where we can accomodate you once again.All the Best,

8/10 Hyvä

pauline

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
Andrew Smail, General Manager vastasi 30.11.2023
Hi Pauline, Thanks for your recent stay and for sharing your feedback. We always aim for ensure guest satisfaction and I am delighted to hear your enjoyed your stay with us.I hope we get the chance to welcome you back soon.All the best,

10/10 Loistava

CHRISTINE

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Easy stay
Staff very friendly and helpful. Clean and everything needed for a stay. Good hearty breakfast. Would love to see all hotels get rid of carpet and put in vinyl plank flooring for cleanliness factor. Near the main road and convenient to town
Yöpyi 2 yötä marraskuussa 2023
sarah vastasi 16.11.2023
I am happy to hear that you found the staff all friendly and Helpful, all the staff go above and beyond for all our Customers.Thank you for for your feedback regarding the interior, Unfortunatley we have IHG Standards that we need to follow.Thank you

8/10 Hyvä

Valerie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really convenient for city centre.
Fab view over the River Tay. Very quiet room. Car park on Gellatley St is attached to hotel by footbridge on Level 3, straight into Reception. No discounted rate for parking - prepay before exiting. Water cistern in bathroom ran all night despite my best efforts. On reporting it, was told 'some of them do - just try pushing again' Not the best response to broken sleep. Maybe they need fixed?
Yöpyi 1 yön marraskuussa 2023
sarah vastasi 16.11.2023
I am Happy to hear that you enjoyed your stay with us at the Holiday Inn Express. Unfortunately we do not have a Rate for the Car park, we have tried but no luck even the staff have to pay for the Car ParkWe look forward to welcoming you to the hotel again

6/10 OK

Murdo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Andrew Smail vastasi 6.11.2023
Thank you for your recent stay and review with us here at Holiday Inn Express Dundee.

10/10 Loistava

Laura

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were excellent, especially Sarah and Olga who took care of us very well.
Yöpyi 1 yön marraskuussa 2023
Andrew Smail vastasi 6.11.2023
Hi Laura, Thank you for your recent stay and for sharing your feedback with fellow travellers. I am delighted to hear you enjoyed your time with us and it is always a pleasure to see the efforts of our team being mentioned. I will share your feedback with Sarah and Olga for the recognition due.I hope we can welcome you again some time soon.Much Appreciated,

10/10 Loistava

Maureen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Holiday Inn was very clean and convenient for town centre. As well, nice easy walk from train station. Staff were really good.
Yöpyi 2 yötä marraskuussa 2023
GSM vastasi 12.11.2023
Hello, Maureen Thank you for taking the time to leave a review. Your feedback is very important to us and helps us improve our brand standards. We hope to have the pleasure of accommodating you again in the near future. Best regards, The guest service team

10/10 Loistava

William

Yöpyi 3 yötä lokakuussa 2023
GSM vastasi 12.11.2023
Hello, William Thank you for taking the time to leave a review. Your feedback is very important to us and helps us improve our brand standards. We hope to have the pleasure of accommodating you again in the near future. Best regards, The guest service team

10/10 Loistava

Mircea-Bogdan

Yöpyi 4 yötä syyskuussa 2023
GSM vastasi 12.11.2023
Hello, Mircea-Bogdan Thank you for taking the time to leave a review. Your feedback is very important to us and helps us improve our brand standards. We hope to have the pleasure of accommodating you again in the near future. Best regards, The guest service team