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Arvostelut: Residence Inn by Marriott Albany East Greenbush/Tech Valley

3 out of 5
Residence Inn by Marriott Albany East Greenbush/Tech Valley
3 Tech Valley Dr, East Greenbush, NY

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 114 kautta 197 arvostelua" "
Arvosana 8 - Hyvä. 57 kautta 197 arvostelua" "
Arvosana 6 - OK. 10 kautta 197 arvostelua" "
Arvosana 4 - Huono. 9 kautta 197 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 197 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Jacquelyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Jasmine

Yöpyi 2 yötä tammikuussa 2024

6/10 OK

Garima

Yöpyi 2 yötä tammikuussa 2024

4/10 Huono

RAJESH, North andover

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

James

Matkusti perheen kanssa
We got our requested ground floor and a free upgrade as well .Then in the morning had a wonderful breakfast that was included with the room fee👍 Staff we friendly and helpful What more could you hope for 😃
Yöpyi 1 yön marraskuussa 2023

2/10 Hirveä

Lekisha

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Stay was terrible. Room had maintenance issues that staff was aware of before renting to me. Such a disgusting experience
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Robert

Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Jeffrey

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Overall good place.
Overall was good. They are doing work during the day so there is a lot of banging around. WiFi was horrible. Even after doing the upgrade. Confirmed it on three different devices.
Yöpyi 7 yötä marraskuussa 2023

6/10 OK

Mastour

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing
Yöpyi 14 yötä heinäkuussa 2023

10/10 Loistava

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay.
Yöpyi 1 yön elokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking the time to review our property!! We look forward to hosting you again.

2/10 Hirveä

Chris

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs.

10/10 Loistava

Soheila

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Peaceful, kind staff, clean
Yöpyi 1 yön elokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking the time to review our property!! We look forward to hosting you again.

10/10 Loistava

Tom

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was absolutely amazing. Every person we interacted with was super pleasant, helpful, and made our trip that much nicer.
Yöpyi 2 yötä elokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking the time to review our property!! We look forward to hosting you again.

2/10 Hirveä

Natalie

Yöpyi 1 yön elokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs.

4/10 Huono

Julie

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pro: the staff were excellent, great customer service and very welcoming. Cons: the sofa bed had a rip, a mysterious stain and the mattress was so thin you could feel all the coils. The pool water felt questionable in that we wondered if it was treated with any chlorine at all and we were worried we'd pick up an infection after swimming it in (we made sure to shower afterwards and scrub our kids clean). The breakfast was unappealing, the scrambled eggs seemed simultaneously under cooked and over cooked. However, everything worked, check in and out was smooth, it was easy to find off the highway and made for a convenient place to sleep during our road trip.
Yöpyi 1 yön heinäkuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs. We greatly appreciate your kind words in reference to our staff! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Improvement needed
We were disappointed in several things: - trash from previous guests was not taken out - no bed linens available in the room for sleeper sofa, even though in the reservation I mentioned that our party consists of three adults. We had to go to front desk and ask for it. - limited amount of towels, not enough for 3 adults - unpalatable breakfast - problems with plumbing in the room.
Yöpyi 1 yön heinäkuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.

4/10 Huono

Kathleen

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thr room was very musty, mildew odor. One manager was rude. Staff were courteous
Yöpyi 7 yötä heinäkuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs.

8/10 Hyvä

John, Plympton

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Clean and average accommodations. Staffing shortage caused us a late checkin due to room availability. Staff was friendly, just short handed.
Yöpyi 1 yön kesäkuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking the time to review our property!! We look forward to hosting you again.

10/10 Loistava

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a great suite and more than enough for our overnight stay. Property included many features we would have taken advantage of if we stayed longer!
Yöpyi 1 yön toukokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking the time to review our property!! We look forward to hosting you again.

8/10 Hyvä

Crystal

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Overall, decent. Could use some TLC
1 night family trip. Pros: excellent, safe location. Front desk staff very quick and friendly. Room was clean, living space was spacious. Cons: Bedroom was very small, very little space to move around the bed. Room could use some TLC, paint chipping, ac/heat vent was clearly coming off on ceiling and when it kicks on it is VERY loud. Bed- absolutely not comfortable and the pillows were practically flat. If you are on the bottom floor, be prepared to hear lots of noise if children are upstairs. Breakfast was decent hotel breakfast. It is fine for a quick trip, but not sure it was worth the price.
Yöpyi 1 yön toukokuussa 2023
Residence Inn by Marriott East Greenbush vastasi 5.9.2023
Thank you for taking your time to review our property. We appreciate you for choosing our hotel for your overnight accommodation needs while you were in the East Greenbush area. It was a pleasure to have you as our guest, and we look forward to hosting your accommodation soon again.

10/10 Loistava

Robert

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was awesome! Very friendly. Morning breakfast was excellent. The only item that should be fixed - all suites should have a king sized bed versus a std queen. Would make it more comfortable. Other than that - will definitely stay there again!
Yöpyi 2 yötä huhtikuussa 2023
GM vastasi 28.4.2023
Thank you!!

10/10 Loistava

Robert, Carrollton

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Friendly staff. Good food. Hot tub wasn't working, but other than that It was a great experience.
Yöpyi 3 yötä huhtikuussa 2023
GM vastasi 28.4.2023
Very sorry about the hot tub. Professional are working on a solution! Thank you.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Overall good
Overall, good. There was no shower gel on the room, however.
Yöpyi 1 yön maaliskuussa 2023
GM vastasi 28.4.2023
We do have shower gel at the desk for your future stay! Just ask and we can provide.

4/10 Huono

Deepthi

Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

PATRINA

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If your looking for a quiet, safe and comfortable place to recharge from a busy workday than this is the hotel for you. The staff is friendly. The surroundings beautiful. And the amenities are on point.
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Accommodating
Very accommodating staff and a great breakfasts
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great
Yöpyi 1 yön lokakuussa 2022
Kyle Radzyminski vastasi 26.11.2022
Thank you for the great review!

8/10 Hyvä

Tajae

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Friendly staff and a great place to stay for a day or a few. The room and surrounding property was very clean. I have no complaints to give.
Yöpyi 1 yön syyskuussa 2022

8/10 Hyvä

Ingrid

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2022

10/10 Loistava

Victoria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant surprise
This hotel was a very pleasant surprise. It is on the older side but it was clean and well maintained. The pool did need to be updated but it was a nice size pool. The breakfast was great, had a good selection of breakfast food. Will definitely be staying there again!
Yöpyi 1 yön kesäkuussa 2022

10/10 Loistava

Carolyn

Yöpyi 1 yön huhtikuussa 2022
General Manager vastasi 16.5.2022
Hey Carolyn thank you for the score! We hope to see you again soon!

6/10 OK

Fabricio

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
sink clogged, not so much fruit option at breakfast, printer doesn't work, bathroom ventilation doesn't work as well
Yöpyi 6 yötä maaliskuussa 2022

2/10 Hirveä

Tara

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This review is for Residence inn East Greenbush NY. It was myself, my best friend and our 2 children. Upon walking in to the lobby area I smelled a heavy chlorine odor and that should have been an indication of what was to come but instead I discounted it as the pool must be close . We went to our room got changed and decided to take a dip in the pool immediately, after all that is what the kids were looking forward to most of all. Immediately my eyes started to burn . I thought maybe I was experiencing some sort of sensitivity since I have not been swimming in a while. My godson who's birthday it happened to be, which was the reason for our visit. A nice evening of relaxing in the hotel suite and to swim in the pool since that's his favorite thing to do. Also just to spend some quality time together as a family as I work two jobs. My Godson is a 9 year old autistic young boy who happens to have asthma. His breathing became so labored because of the heavy chlorine , that he started coughing, couldn't catch his breath and his mother had to rush him to the room to use his inhaler. My daughter who does not have asthma could only stand about 2 more minutes before we both ran out of the pool area. For the remainder of the night my chest hurt and my breathing felt labored .My daughter was sick all evening waking up and eventually vomiting all over herself and bed room. I never recieved an apology or follow up from hotel staff. Families beware of the health and saftey risk.
Yöpyi 1 yön helmikuussa 2022

8/10 Hyvä

Nicole

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My only concern was that some things were not cleaned. Things that someone else might not notice like the bathroom door was black with fingerprints and the bathroom sink had a glob of toothpaste in it when we arrived. Other than that, everything else was good. Thank you.
Yöpyi 1 yön helmikuussa 2022

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2022

10/10 Loistava

Glaucia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2022

6/10 OK

Tim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
First of all the staff was great, very friendly and responsive. The property itself was dated and in need of an upgrade. The icemaker did not work, a dresser drawer fell out and almost broke my foot, no exhaust fan in bathroom. There were no USB ports in suite (in a hotel on Tech Valley Drive). Great people, great location, needs investment.
Yöpyi 3 yötä joulukuussa 2021

10/10 Loistava

Raymond Hemingway

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome stay great staff
Yöpyi 3 yötä joulukuussa 2021

8/10 Hyvä

Kimberly

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2021

10/10 Loistava

Carl

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2021
Residence Inn by Marriott East Greenbush vastasi 10.9.2021
Thank you for taking the time to review our property!! We look forward to hosting you again. Sincerely, Hiroko Gier, Director of Sales

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 1 yön heinäkuussa 2021

10/10 Loistava

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay and kid friendly! I am very happy with our visit. Only problem we encountered but not really a problem, other guest weren’t respectful of the pool area leaving there mess. Other than that staff was great, rooms were great. I’m very happy
Yöpyi 1 yön toukokuussa 2021
Residence Inn by Marriott East Greenbush vastasi 26.5.2021
Thank you for taking your time to review our property. We appreciate you for choosing our hotel for your overnight accommodation needs while you were in the East Greenbush area. We do our best to make sure we provide all of our guests the services that they need to make their stay as comfortable while being away from home. We greatly appreciate your kind words in reference to our hotel and staff! It was a pleasure to have you as our guest, and we look forward to hosting your accommodation soon again. Sincerely, Hiroko Gier, Director of Sales

4/10 Huono

MARYJANE

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Ask how close you are to the clothes washer room
Stayed there a few times for business, all very nice. This time awoken at about 1230 am by pumping noise called front desk, was told there should be nothing making noise and would be checked into. Noise stopped started again after a bit. Called front desk again was told too busy to look into. Noise changed to an off balance clothes washer bumping sound. Called front desk again was told there was a clothes washing area but no policy on hours of use. Had to change rooms, wondering if I will stay there again as it is a hotel not a laundry mat.
Yöpyi 1 yön huhtikuussa 2021
Residence Inn by Marriott East Greenbush vastasi 26.5.2021
Thank you for taking your time to provide your honest feedback regarding our property. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Sincerely, Hiroko Gier, Director of Sales

4/10 Huono

Nicholas

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Marriott should be embarrassed by this hotel.
First and foremost, the staff was very friendly and just as helpful as they could be. It was very apparent that this place was lacking in leadership from upper management. They seemed understaffed and overwhelmed. The entry way and front lobby were visibly dirty and a bit run down, the hallways and elevator appeared to have not been vacuumed in some time. Also there was a strong odor of Marijuana in the hallways. The room was clean enough however was missing some amenities, that were easily obtained by going to the front desk. The real disappointment, aside from the unkempt common areas, was the bathroom. The tub/shower didn’t drain properly so you were left standing in several inches of dirty water that was backing up from the drain and even worse yet was when we came in from a long day out and went to bathe our children and had no hot water to do so. I’m pretty surprised that Marriott has its name on this place. We will be looking elsewhere for a place to stay next time we’re in town.
Yöpyi 2 yötä huhtikuussa 2021
Residence Inn by Marriott East Greenbush vastasi 14.4.2021
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for your valued feedback and please feel free to contact me directly should you wish to discuss this in person. Sincerely, Hiroko Gier, Director of Sales

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä huhtikuussa 2021
Residence Inn by Marriott East Greenbush vastasi 26.5.2021
Thank you for taking the time to review our property!! We look forward to hosting you again. Sincerely, Hiroko Gier, Director of Sales

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful
Our experience was wonderful! After a 12 hour drive from NC to Buffalo and then a 5 hour trip from Buffalo to East Greenbush with a family of 4 and a dog, we were welcomed by hotel staff warmly. The hotel was very clean and well maintained inside and out. Our room was spacious and very clean. We did find that our refrigerator smelled very strongly like fish. Probably from the last guest. Not a huge deal. We were hoping for a rollaway bed to be available as we have 2 teenage boys who couldn't share the small pull out sofa bed. So they took turns on the floor. When we booked there were no 2 bedroom suites available. However it was only a small inconvenience. The staff at the front desk were gracious enough to keep the pool open later so that we would have time to swim and relax after the long trip. Our boys enjoyed playing basketball and of course the pool. We are very very happy with our stay and will absolutely book there again in the future when we come back to visit friends and family. Thank you Residence Inn by Marriott for making us feel at home while away from home.
Yöpyi 3 yötä huhtikuussa 2021
Residence Inn by Marriott East Greenbush vastasi 14.4.2021
Thank you for taking your time to review our property. We appreciate you for choosing our hotel for your overnight accommodation needs while you were in the East Greenbush area. We greatly appreciate your kind words in reference to our hotel and staff! It was a pleasure to have you as our guest, and we look forward to hosting your accommodation soon again. Sincerely, Hiroko Gier, Director of Sales

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Noisy and not really clean
While the staff were lovely, this was the noisiest hotel I have ever stayed at: barking dogs, people partying in their rooms with the door open, the heating system sounding like an engine. The hotel wasn’t very clean in any of the common areas, and it wasn’t possible to get an extra towel.
Yöpyi 2 yötä maaliskuussa 2021
Residence Inn by Marriott East Greenbush vastasi 14.4.2021
Thank you for taking your time to provide your honest feedback regarding our property. We appreciate you for choosing our hotel for your overnight accommodation needs. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and please feel free to contact me directly should you wish to discuss this in person. Sincerely, Hiroko Gier, Director of Sales

8/10 Hyvä

Roy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2021
Residence Inn by Marriott East Greenbush vastasi 14.4.2021
Thank you for taking the time to review our property!! We look forward to hosting you again. Sincerely, Hiroko Gier, Director of Sales

10/10 Loistava

MARYJANE

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2021
Residence Inn by Marriott East Greenbush vastasi 14.4.2021
Thank you for taking the time to review our property!! We look forward to hosting you again. Sincerely, Hiroko Gier, Director of Sales