Huvilat – East Louisville

”Could use some updates”

”The breakfast is the best in the area. The pool is nice after a long day at work.”

”We had our puppy with at check-in. We were at the desk with her for approximately 10 minutes. Then, we were in the lobby with her for another approximately 45 minutes waiting for our food from their bistro. We asked specifically if she was allowed. We were told that not only could we wait in the lobby for the food, we could eat it there instead of going to our room. We encountered several staff members during this time. No one said she was not allowed. The next morning at checkout, they informed...

”Very nice new hotel near highway and many services. Extra points for walking routes in neighbourhood.”

”My main complaint about this hotel was the fact that my bed had bed bugs. I was bitten on both arms and more than a week later I still have the scabs. I arrived home yesterday and I have my luggage quarantined in the garage. I am washing all my clothes and running them through the dryer, even the clothes I did not wear on my trip. I am also steaming my luggage to kill any bed bugs The person at the front desk when I checked in was not friendly and the breakfast was mediocre. This was easily the...

”Great place to stay”

”The stay was nice”

”All Good Thanks”

”Stay as far away as possible from this place. The rooms were very nice except for the fact there were NO incidental (like soap, shampoo) in the room. We had to ask for toilet paper. The biggest problem was the staff. My husband had booked 3 rooms and paid with credit card. Then they asked for a credit card for "incidentals", no charge, just a hold. All three rooms were charged for the entire room amount AFTER they had been paid. This staff had the audacity to tell us "they didn't make the...