Matkat – Embsay with Eastby

Excellent little find, clean, friendly and easy check in/out.. Will definitely stay again

What a beautiful room! Great to have a sofa and a big tv with lots of channels to choose from. Slept fairly well, but there was no aircon and the windows opened just a little bit. It’s a bit far from the city centre but totally walkable. Train station about 10 min walk away. It was a lovely stay overall, but very pricey.

Nice staff, excellent location

The hotel was ok, not bad, not good. The room was clean, but we were on the top floor and ceiling was too low for my husband. We had some problems with the showers - nothing major, but the pressure was low and there was a strange smell. The main disappointment was inflexibility of the staff for parking. This is something that was not communicated to us at the time of the booking - your parking is available overnight and only till 1 pm on the next day. We asked to extend the parking till 2-2:30pm but we were told that it was not possible as the hotel was fully booked. At 1pm the car park was 2/3rd full which was not a surprise considering the check in time was 3pm. I would love to support family-owned businesses, but I see hotel chains offering more flexibility to the customers than family-owned businesses. I was really hoping it would be other way around.