Matkat – Eraclea Minoa

Struttura degli anni 80 in totale stato di abbandono, porte e finestre malfunzionanti e rovinate, all' interno le camere sono sporche con formiche che la fanno da padrone, lenzuola e copriletto macchiati. Il personale numericamente non è abbastanza per fare fronte agli ospiti della struttura, oltre che ad essere stato poco formato sulle mansioni da svolgere. Pulizia nella sala da pranzo scarsa, colazione a buffet con poca scelta e poche materie che nella prima ora di servizio già si esaurivano, lasciando qualche biscotto e cereali scrausi a chi arriva poco più tardi. Aria condizionata razionata, funzionante quindi in determinati orari del giorno che obbligava quindi a stare altrove quando non c'era in quanto le camere sono dei forni crematori. Nel complesso esperienza pessima da non ripetere assolutamente, meglio spendere qualcosina in più ma non rovinarsi le ferie

Dejligt sted og sødt personale.

Rent, pent og bra fasiliteter

Päivän aikana useampia sähkökatkoksia. Huoneen tuuletin meni pois yöllä itsekseen. Huoneista kantautui sisälle muissa huoneistoissa käydyt keskustelut.

The staff was amazing and very helpful. They moved our room after our first night because the people in the room above us were so loud we could hear everything. The rooms are nice but have some drawbacks: in order to have your windows open to get fresh air at night, the room is flooded with all the uplighting surrounding the hotel. The windows have wooden shutters inside which means in order to block out the light, you must close the windows and then close the wooden shutters. Either turn off the floodlights at night or provide some curtains. The walls are also very thin and you can hear everything in the room next to you. We couldn’t get any of the TV apps to work so only had access to Italian TV. Did a fun (but very long) cooking class. The pool area is interesting but not inviting. It’s in a corner in the main area of the courtyard and faces 2 walls so there is no view. Also not very private. There is no lobby bar or any soft seating to relax anywhere. There is also not a set restaurant at the hotel - you have to do a cooking class or a private chef cooking for you (which would be nice but it’s in the cooking class/breakfast room so you have to experience it while a class is going on beside you). It’s a very pretty hotel but not really designed for the best experience for guests.