Residenssit – Euroopan puoli

"Checked in and got to my room, everything was normal. At 1 am someone from the staff tried to get in my room twice with some other guests. After that he came and said that there is no record of me checking in, and he needs my passport. I literally checked in a few hours before. Incredibly unprofessional and rude staff member. It’s not my problem if your system is broken, you can talk about it in the morning and not wake me up in the middle of the night."

"The hotel was very noisy and there's basically no sound isolation. It's like sleeping at a gate. Toilet paper was out and not refilled. Same goes for towels etc."