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Arvostelut: Grand Burstin Hotel Folkestone

3 out of 5
Grand Burstin Hotel Folkestone
The Harbour, Folkestone, England

Arvostelut

6,4
Arvosana 10 - Loistava. 308 kautta 1361 arvostelua" "
Arvosana 8 - Hyvä. 340 kautta 1361 arvostelua" "
Arvosana 6 - OK. 263 kautta 1361 arvostelua" "
Arvosana 4 - Huono. 186 kautta 1361 arvostelua" "
Arvosana 2 - Hirveä. 264 kautta 1361 arvostelua" "

6,4/10

Siisteys

7,0/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

5,6/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Terence

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ideal for a staycation
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

David

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Sandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is being upgraded and is looking good
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 21.5.2024
Dear Sandra,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Simon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Handy location for the eurotunnel
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 21.5.2024
Dear Simon,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Alan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This hotel would only rate two to three star but it is good value for money. We didn’t eat there so cannot comment on the food. Entertainment is available. It is placed by the harbour and close to shops. The room was clean and the staff friendly and helpful. Overall assessment is cheap but good value.
Yöpyi 3 yötä toukokuussa 2024
The Grand Burstin Team vastasi 21.5.2024
Dear Alan, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

8/10 Hyvä

Mary Anne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Whilst the Grand has seen better times, the price reflected this factor. The greeting was warm and friendly. My room was upgraded to a double which was very clean. All in all a good stop overnight for my onward journey.
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 14.5.2024
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

6/10 OK

Jill

An airlock in a pipe of a neighbouring room was quite load at 4.30am. Sadly I was too late to access the pool. Great walks on the seafront.
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 9.5.2024
Dear Jill, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We hope to welcome you back in the near future.Kindest regards

2/10 Hirveä

Johnny kabanzi

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would never be seen there ever
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 8.5.2024
Dear Johnny, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone. Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We are sorry that your experience didn't went well. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct.

10/10 Loistava

Michelle

Hyvää: Majoituspaikan kunto ja tilat
Staff were very nice a helpful
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 8.5.2024
Dear Michelle,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We are very spoilt with the wonderful view of the Folkestone Harbour.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Andrew

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 1 yön toukokuussa 2024
The Grand Burstin Team vastasi 8.5.2024
Dear Andrew,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

4/10 Huono

Timothy

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Beds were hard and wobbly. The plumbing was suspect. The drain from the toilet appeared to be a plastic dryer vent hose.
Yöpyi 1 yön huhtikuussa 2024
The Grand Burstin Team vastasi 2.5.2024
Dear Timothy,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. If you would like to discuss your stay further, please contact the hotel reception direct.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Micheal

Hyvää: Palvelut/mukavuudet
Good hotel no problems
Yöpyi 1 yön huhtikuussa 2024
The Grand Burstin Team vastasi 30.4.2024
Dear Micheal,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

sarojini

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good entertainment in evening. Access to harbour/beach. Need to spruce up the place. Would recommend the hotel friendly staff.
Yöpyi 2 yötä huhtikuussa 2024
The Grand Burstin Team vastasi 16.4.2024
Dear Sarojini,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

Nick

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Purely the price and convenience.
Yöpyi 1 yön huhtikuussa 2024
The Grand Burstin Team vastasi 16.4.2024
Dear Nick, Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

Usman

Yöpyi 1 yön huhtikuussa 2024
The Grand Burstin Team vastasi 8.5.2024
Dear Usman,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

Sarah ann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely and quiet despite the hotel being very busy
Yöpyi 2 yötä huhtikuussa 2024
The Grand Burstin Team vastasi 9.4.2024
Dear Sarah,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Petet

Matkusti kumppanin kanssa
Quite dated personally I found the bed very uncomfortable also the pillows so had hardly got any sleep fair bit of noise from water system through the building
Yöpyi 1 yön huhtikuussa 2024
The Grand Burstin Team vastasi 9.4.2024
Dear Guest,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

Stacey

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
A good hotel by the harbour for a low price which was good. The staff were great and the room had amenities such as iron, hairdryer, coffee and soap etc.. Negatives were that the walls are so thin you can hear every door slam or conversation from other guests rooms. The reception staff did offer to allow me to change rooms for my second night to be fair. Also I didnt find the mattress very comfy so I didn't get the best sleep. The pool is an extra charge of £3 and is quite a small pool and the hotel offers a small gym. Parking is £5 a day and the car park is within the hotel. I didnt eat there so can't comment on the food but they offered a good choice of menu and happy hour on drinks.
Yöpyi 1 yön huhtikuussa 2024
The Grand Burstin Team vastasi 5.4.2024
Dear Stacey, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

8/10 Hyvä

Jonathan, Airdrie

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Good
Yöpyi 2 yötä maaliskuussa 2024
The Grand Burstin Team vastasi 2.4.2024
Dear Jonathan,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Jonathan, Airdrie

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Clean
Yöpyi 3 yötä maaliskuussa 2024
The Grand Burstin Team vastasi 2.4.2024
Dear Jonathan,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Svetlana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location is very good for walking and to enjoy the sea viewing.
Yöpyi 3 yötä maaliskuussa 2024
The Grand Burstin Team vastasi 2.4.2024
Dear Svetlana,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Jagtar

Yöpyi 1 yön maaliskuussa 2024
The Grand Burstin Team vastasi 24.4.2024
Dear Jagtar,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Hirveä

Jimmy

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Worst place ever kicked out within the hour asked for a smokers room that they didn’t give me and got chucked out! Bad place!
Yöpyi 1 yön maaliskuussa 2024
The Grand Burstin Team vastasi 14.3.2024
We are sorry that your experience at the Grand Burstin didn't quite match your expectations.The management reserve the right to refuse admission. If you would like to discuss your experience further, please contact the hotel reception direct. Kind Regards

10/10 Loistava

vee_164.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice view from the room and overall really nice place to stay
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Lewis

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
The Grand Burstin Team vastasi 28.2.2024
Dear Lewis,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

Rajesh, London

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Nice location, shower water lukewarm. Needs updating but okay for price. Parking charges additional.
Yöpyi 2 yötä helmikuussa 2024
The Grand Burstin Team vastasi 27.2.2024
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

6/10 OK

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The room is nice and now has a fridge which is new to here. The only criticism is that no one comes in the empty the bins or replenish the tea, coffee etc unless you request it the day before. This is an old building and this is shown in the attention to detail to maintenance like door handles bath taps etc. May see silly but taken for granted as better in other hotels. Also the toilet was dirty below the water line.
Yöpyi 4 yötä helmikuussa 2024
The Grand Burstin Team vastasi 27.2.2024
Dear Brian, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. We hope to welcome you back in the near future.Kindest regards

10/10 Loistava

Dale

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Honest opinion
It was as brilliant as ever, can’t fault any of the stuff they were all so helpful and friendly and the room had a great view, we enjoy coming back here every few months as it is good value for money
Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 20.2.2024
Dear Dale, Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

Sergio

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel for the price
Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 20.2.2024
Dear Sergio,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

robin

Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 21.2.2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

Keeley

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was amazing staff was nice will be coming again
Yöpyi 2 yötä helmikuussa 2024
The Grand Burstin Team vastasi 20.2.2024
Dear Keeley, Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

Zoe-louise

Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 20.2.2024
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

8/10 Hyvä

Mitchell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 20.2.2024
Dear Mitchell,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Hirveä

kate

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst hotel ever
Awful horrible place....so dirty and outdated The locks on doors do not work....key cards do not work so no access repeatedly...it took me 3 attempts just to get into the correct wing having to return to reception 3 times. Bed terrible with cover so thin. Do not stay here
Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 15.2.2024
Dear Kate,We do have a great team here who are always happy to assist guests as required.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. If you would like to discuss your stay further, please contact the hotel reception direct.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

isabelle

Yöpyi 2 yötä helmikuussa 2024
The Grand Burstin Team vastasi 15.2.2024
Dear Isabelle,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

Tarkistettu asiakas

Tilly
This is my 3/4 time staying at the hotel. We Had a lovely stay, best so far. The hotel was quiet, but not sure if that was because it was February. The room was clean and comfortable. The view was amazing. Staff were friendly and helpful.
Yöpyi 2 yötä helmikuussa 2024
The Grand Burstin Team vastasi 13.2.2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

2/10 Hirveä

DEBBIE

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
The Grand Burstin Team vastasi 13.2.2024
Dear Debbie, We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

2/10 Hirveä

Kerry

Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 27.3.2024
Dear Kerry, Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone. Any feedback is always appreciated, as we strive to make everybody's stay pleasant. We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

8/10 Hyvä

Stephen

Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 27.3.2024
Dear Stephen,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ok stay
Yöpyi 2 yötä helmikuussa 2024
The Grand Burstin Team vastasi 8.2.2024
Dear Susan,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

ERDOGAN

Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 8.2.2024
Dear Erdogan,Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

8/10 Hyvä

RALPH

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
i have no problems to report we have a good time
Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 6.2.2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

Dylan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Un bon hôtel
Un séjour satisfaisant et aucun problème à signaler. C'était agréable à y dormir
Yöpyi 1 yön helmikuussa 2024
The Grand Burstin Team vastasi 6.2.2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

Doreen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
The Grand Burstin Team vastasi 6.2.2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

4/10 Huono

Andrew

Liikematkailija
Huonoa: Huoneen mukavuus
Not as cheap and cheerful
The burstin is what it is, price gone up since back end of last year, I’ve stayed here a lot and happy at £30 a night, recently stayed and it was £40 a night, for that price it isn’t worth it, much better off paying a little bit more and staying in a proper hotel that is comfortable
Yöpyi 2 yötä tammikuussa 2024
The Grand Burstin Team vastasi 2.2.2024
Dear Guest, We are sorry that your experience at the Grand Burstin didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. If you would like to discuss your stay further, please contact the hotel reception direct. Kind Regards

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Shabby
Bit on the shabby side Shower fitting loose & in need of repair
Yöpyi 2 yötä tammikuussa 2024
The Grand Burstin Team vastasi 31.1.2024
Dear Guest,Thank you for your review, we do have a great team here who are always happy to assist guests as required.We are very spoilt with the wonderful view of the Folkestone Harbour.We appreciate all our guests feedback, and ensure that situations, faults and/or maintenance issues are reported to the relevant Department Heads. If you would like to discuss your stay further, please contact the hotel reception direct.We look forward to welcoming you back in the near future.Kindest regards

6/10 OK

Anne-Laure

Matkusti lemmikkien kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
A very basic hotel. Used it as a stopover so was absolutely fine for a night. Just don’t expect anything amazing. Clean room and bathroom. Lifts available.
Yöpyi 1 yön tammikuussa 2024
The Grand Burstin Team vastasi 31.1.2024
Thank you for choosing the Grand Burstin Hotel for your stay in Folkestone.We hope you enjoyed the area and views we are spoilt with daily.Any feedback is always appreciated, as we strive to make everybody's stay pleasant.We hope to welcome you back in the near future.Kindest regards

10/10 Loistava

Courtney

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean and neat, hotels a bit dated but goves character. Returning later in the year!
Yöpyi 1 yön tammikuussa 2024
The Grand Burstin Team vastasi 24.1.2024
Dear Courtney,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

8/10 Hyvä

D

Hyvää: Siisteys ja henkilökunta ja palvelu
IMPROVING
Yöpyi 1 yön tammikuussa 2024
The Grand Burstin Team vastasi 17.1.2024
Dear Guest,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards

10/10 Loistava

Dale

Yöpyi 1 yön tammikuussa 2024
The Grand Burstin Team vastasi 16.1.2024
Dear Dale,Thank you for your review, we are a fabulous location over looking Folkestone Harbour.We appreciate all our guests feedback and are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Kindest regards