Aulan oleskelutila

Arvostelut: Cambria Hotel Ft Lauderdale, Airport South & Cruise Port

3 out of 5
Cambria Hotel Ft Lauderdale, Airport South & Cruise Port
141 Southwest 19th Court, Dania Beach, FL

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 554 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 220 kautta 1002 arvostelua" "
Arvosana 6 - OK. 122 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 63 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 43 kautta 1002 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sabine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The only negative points is the breakfast. It is extremely expensive. 8$ usd for a yogourt ? Seriously ?
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Paulette

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great quality for the price. The staff was very accommodating.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Melissa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dominic at front desk was fabulous and very helpful ❤️ Waitress was very friendly at dinner!! Very spacious unique room and clean and comfortable ❤️
Yöpyi 1 yön toukokuussa 2024
AGM vastasi 10.5.2024
Thank you so much for your wonderful feedback! We're thrilled to hear that Dominic at the front desk provided you with fabulous service and was very helpful during your stay. We'll be sure to pass along your kind words to him, as well as to our friendly waitress at dinner.It's fantastic to hear that you found your room spacious, unique, clean, and comfortable. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're delighted that we could exceed your expectations in this regard.If there's anything else we can do to make your stay even more memorable, please don't hesitate to let us know. We appreciate your positive review and look forward to welcoming you back again soon!

6/10 OK

thuyanh

Long walk to restaurant and store
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 10.5.2024
We appreciate your feedback regarding the distance to the restaurant and store. We understand that convenience is important for our guests, and we apologize for any inconvenience you experienced.While we strive to provide amenities within close proximity to our hotel, we understand that accessibility can vary based on individual preferences and needs. We will take your feedback into consideration as we continue to improve our offerings and facilities.If there's anything else we can do to enhance your experience during your stay, please don't hesitate to let us know. Your satisfaction is our top priority, and we're here to ensure you have a comfortable and enjoyable visit.

10/10 Loistava

Janine, Wyoming

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
AGM vastasi 8.5.2024
Thank you so much for your rating

2/10 Hirveä

Cindy

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu
Transportation from airport was difficult because staff on phone spoke very broken English and was quite rude.Room was supposed to be two queen beds and a pull out sofa bed.W3did have the queen beds but just a small couch and staff again rude and uncaring when questioned about saying “you booked with Expedia,they always show different accommodations then what we actually have “.
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 8.5.2024
I'm truly sorry to hear about the difficulties you encountered with our transportation service and the issues with your room accommodations. Your experience certainly does not reflect the level of service we strive to provide to our guests.Regarding the transportation service, I apologize for any frustration caused by the communication barrier and any perceived rudeness from our staff. We will address this matter internally to ensure that our staff members are properly trained in effective communication and customer service standards.Thank you for bringing these matters to our attention, and we appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 Loistava

Suzann

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceeded expectations. Loved our room. We would definitely recommend this hotel!
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 8.5.2024
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with us exceeded your expectations and that you loved your room. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so for you.We truly appreciate your recommendation and are grateful for your kind words. If you ever find yourself in the area again, we would be delighted to welcome you back as our guest. Please don't hesitate to reach out if there's anything we can assist you with in the future. Thank you for choosing our hotel, and we look forward to serving you again!

8/10 Hyvä

Jasmine

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
AGM vastasi 8.5.2024
Thank you so much for your rating. Please visit us again.

8/10 Hyvä

Marco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel close to the airport
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 2.5.2024
Thank you so much. Come back soon!

10/10 Loistava

Lorilynn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 1.5.2024
Thank you so much, please come back soon

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean. They gave us an early checkin
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 1.5.2024
Thank you so much, we hope to see you soon

8/10 Hyvä

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 27.4.2024
I'm glad to hear that you enjoyed your stay! We strive to provide exceptional experiences for all our guests. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Loistava

Ismail

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 3 yötä huhtikuussa 2024
AGM vastasi 24.4.2024
Thank you so much, see you soon

10/10 Loistava

Kristen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We only stayed for a quick night after a late flight, but the bed was COMFORTABLE and CLEAN and the room was QUIET, all extremely important to us. We bought breakfast in the morning and it was nothing to write home about. If we had known we would have waited to go out.
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 24.4.2024
Thank you for sharing your additional feedback regarding your recent stay with us. We're glad to hear that despite the issues you encountered, you found comfort and cleanliness in your room, as well as a quiet environment to rest after your late flight. Your satisfaction with these aspects of your stay is greatly appreciated, as we strive to provide a relaxing and enjoyable experience for all our guests.We apologize that the breakfast did not meet your expectations. We understand the importance of starting the day off right with a satisfying meal, and we regret any disappointment caused by our breakfast offerings. Your feedback regarding this aspect of your stay will be taken into consideration as we continue to improve our amenities and services.We're grateful for your understanding and patience, and we hope that despite the breakfast experience, you were able to enjoy the other aspects of your stay with us. Should your travels bring you back to the area in the future, we would be honored to have another opportunity to host you and provide you with an even better experience. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

4/10 Huono

Denis, St Jerome

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 24.4.2024
Thank you

10/10 Loistava

Tracie

Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 12.5.2024
Thank you so much

10/10 Loistava

Julbert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like everything, how clean it was
Yöpyi 4 yötä maaliskuussa 2024
AGM vastasi 22.4.2024
I'm delighted to hear that you found the cleanliness to your satisfaction during your stay! Maintaining a clean and comfortable environment is a top priority for us, and it's fantastic to know that you appreciated our efforts in this regard. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

10/10 Loistava

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great local for cruise ports. Very clean hotel and room. Free shuttle to/from airport. Shuttle for a fee to cruise ships (3rd party) is $15 per person.
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 20.4.2024
Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be conveniently located for accessing the cruise ports and that you appreciated the cleanliness of our rooms. Offering a free shuttle to and from the airport is just one of the ways we aim to make your stay as seamless as possible. As for the shuttle service to the cruise ships, we partner with a third party to provide this service for a nominal fee of 15 per person. We hope this added convenience enhanced your overall experience with us. We look forward to welcoming you back on your next visit!

10/10 Loistava

Kayann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 22.4.2024
thank you so much

6/10 OK

JAMAL

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Definitely outdated and old they do a good job at making it seem like its not old in the pictures
Yöpyi 4 yötä huhtikuussa 2024
AGM vastasi 20.4.2024
I appreciate your candid feedback. Ensuring our guests have an accurate understanding of our facilities is important to us. We continuously strive to maintain and update our property to provide a comfortable and enjoyable stay for all guests. Your comments will certainly be taken into consideration as we work to improve our presentation and guest experience. If there's anything specific you believe we could do better, we're always eager to hear suggestions. Thank you for bringing this to our attention.

8/10 Hyvä

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall great,convenient hotel. I wish there was a better breakfast option. Either some free breakfast or a restaurant that was open in the morning
Yöpyi 3 yötä huhtikuussa 2024
agm vastasi 20.4.2024
Thank you. We do have a restaurant open every day for breakfast and dinner. Also, there is plenty of options for walk in distance restaurants as well.

10/10 Loistava

John, Bellevue

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk was very busy and the staff remained very professional and courteous. We were very early for check in but they kept our bags for us and said they would call when the room was ready. They had our room ready by 11AM which was awesome and very much appreciated.
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 15.4.2024
It's fantastic to hear that you had such a positive experience with our front desk staff! Providing professional and courteous service, especially during busy times, is a top priority for us, and we're glad to hear that our team met your expectations.We understand the importance of accommodating early arrivals, and we're delighted that we were able to hold your bags and prepare your room for an early check-in. Your comfort and convenience are important to us, and we're thrilled that we could make your stay more enjoyable by having your room ready by 11 AM.Thank you for sharing your positive feedback with us. We truly appreciate it, and we look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with or if you have any further comments, please feel free to reach out.

10/10 Loistava

Lee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super friendly staff, property was quiet,clean, and convenient from airport, and cruise terminal. Felt very safe, great price! Would stay again!!
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 15.4.2024
We're thrilled to hear that you had such a fantastic experience during your stay! Providing a welcoming and safe environment for our guests is our top priority, and we're delighted that you felt comfortable and at ease during your time with us.It's wonderful to know that you found our staff super friendly, the property quiet and clean, and our location convenient from both the airport and cruise terminal. We're also glad that you found our pricing to be great value!Thank you for your kind words and for choosing to stay with us. We can't wait to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with or if you have any further comments, please feel free to reach out.

10/10 Loistava

Scott

Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 8.5.2024
Thank you

8/10 Hyvä

Timothy

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was good place to stop for the night
Yöpyi 2 yötä huhtikuussa 2024
agm vastasi 15.4.2024
We're glad to hear that our hotel served as a convenient and comfortable stopover for you! Providing a restful and pleasant experience for our guests, even for a short stay, is important to us.If your travels ever bring you back to the area, we'd love to have the opportunity to welcome you again for another enjoyable stopover or perhaps a longer stay. Thank you for choosing to stay with us, and if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. Safe travels!

10/10 Loistava

Theresa

Matkusti perheen kanssa
The woman that worked at the desk, all of them were very accommodating and very Polite
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 15.4.2024
We're thrilled to hear that our front desk staff made such a positive impression on you! Providing accommodating and polite service is a priority for us, and we're delighted that our team members went above and beyond to ensure your satisfaction during your stay. Your kind words will be shared with them as recognition of their outstanding service.Thank you for taking the time to share your feedback with us. We truly appreciate it, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with or if you have any further comments, please feel free to reach out.

10/10 Loistava

Michael

Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 8.5.2024
Thank you. See you soon.

8/10 Hyvä

Paul, St. John's

Matkusti kumppanin kanssa
All good but spotty wifi.
Yöpyi 3 yötä huhtikuussa 2024
agm vastasi 20.4.2024
Thank you for bringing the issue of spotty Wi-Fi to our attention. We understand how important reliable internet access is for our guests, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we'll investigate the matter further to identify and address any underlying issues affecting our Wi-Fi connectivity. Your feedback helps us improve, and we appreciate your patience as we work to enhance our services. If you have any additional details or concerns, please don't hesitate to reach out to our front desk team—they're here to assist you. Thank you for choosing our hotel, and we hope to have the opportunity to exceed your expectations in the future.

6/10 OK

Nora, Newburyport

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu
There was one poor woman trying to handle the diningroom herself. She was also tending bar at the same time. Very,very very understaffed for dining and drinks
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 15.4.2024
We apologize for the inconvenience you experienced due to understaffing in our dining and bar area. It's important to us that our guests receive prompt and attentive service, and we regret that this was not the case during your visit. Your feedback is valuable, and we will address this issue internally to ensure that adequate staffing levels are maintained to meet the needs of our guests, especially during peak times.

10/10 Loistava

Aime

Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 2.5.2024
Thank you so much for your rating. Come back soon

10/10 Loistava

Kevin, Spring

Hyvää: Palvelut/mukavuudet
Late checkin but very friendly
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 12.4.2024
We're glad to hear that despite your late check-in, you found our staff to be very friendly. Providing warm and welcoming service, even during late hours, is important to us, and we're delighted that our team was able to make you feel appreciated and valued. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We hope you had a comfortable stay, and we look forward to welcoming you back in the future!

6/10 OK

Nancy

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
It felt old and outdated. Only one easy place to charge my phone. Inadequate lighting. Whole place seemed dim.
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 12.4.2024
We're sorry to hear that your stay didn't meet your expectations, and we apologize for any inconvenience caused by the outdated feel of our facilities, insufficient charging options, and inadequate lighting. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention.We take guest comfort and satisfaction seriously, and we'll certainly look into ways to improve the lighting throughout our property and provide more convenient charging options in our rooms. Additionally, we'll consider any necessary updates to modernize our facilities and ensure they meet the needs and expectations of our guests.Please know that your feedback helps us identify areas for improvement, and we're committed to making necessary changes to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

10/10 Loistava

Guy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great spot! Friendly professional staff, clean room, comfortable beds and decent shower water pressure. Was a good hassle free experience
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 12.4.2024
Thank you for sharing your experience! We're thrilled to hear that you found our hotel to be a great spot and that you enjoyed the friendly and professional service from our staff. It's fantastic to know that you found your room clean, the beds comfortable, and the shower water pressure to your liking. Providing a hassle-free experience is what we strive for, and we're glad we could deliver that for you. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay soon!

10/10 Loistava

Gilles, BOUCHERVILLE

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Établissement très correct mais environnement moyen
Yöpyi 1 yön huhtikuussa 2024
AGM vastasi 11.4.2024
Thank you. Come back soon!

10/10 Loistava

Pang

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
AGM vastasi 12.4.2024
We're delighted to hear that you had an excellent stay! It's our goal to provide each guest with a memorable experience, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!

8/10 Hyvä

levardo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like the free parking . And nicely located
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 10.4.2024
Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our complimentary parking and found our location convenient.Providing complimentary parking is just one of the ways we strive to enhance our guests' experience and make their stay as hassle-free as possible. We understand the importance of convenience, and we're glad to know that our location met your needs during your time with us.Your satisfaction is our priority, and we're thrilled that we could contribute positively to your stay. Should your travels bring you back to the area, we would be honored to welcome you again for another enjoyable experience.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to ensure that your future visits are just as pleasant as this one.

4/10 Huono

Jacob

Matkusti perheen kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
I was in room 103, extremely noisy with metal gate type noise banging all night. I reserved a room 3 months in advance for 6 people. They have me two weekends and a couch that doesn't pull. Out to a bed. I asked for another room and they wouldn't give one. I asked for a rollaway bed and they don't have one. They have me 3 extra pillows and a blanket for someone to sleep on the ground. Pretty pathetic for a hotel that says they'll accommodate 6 people but then not have the room for us all to sleep. The staff was very unhelpful. The room had trash in the trash can prior to us going in, so obviously a poor cleaning job in bergen guests.
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 10.4.2024
We do apologized for the inconvenience we are working with our third party company to display the correct information in room descriptions since 103 doesn't have sofa bed.

10/10 Loistava

Trina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place to stay for before a cruise
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 10.4.2024
Thank you for choosing our hotel as your accommodation before your upcoming cruise. We're thrilled to hear that you found our establishment to be a great place to stay before embarking on your voyage.Ensuring our guests have a comfortable and enjoyable experience, especially before important journeys like a cruise, is of utmost importance to us. We're pleased to know that you found our facilities and services satisfactory for your needs.Should you have any further questions or require assistance with anything during your stay, please do not hesitate to reach out to our staff. We are here to make your pre-cruise stay as seamless and enjoyable as possible.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Loistava

Ken

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have no complains.
Yöpyi 1 yön huhtikuussa 2024
agm vastasi 6.4.2024
We're thrilled to hear that you had a great stay! Your satisfaction is our utmost priority, and we're delighted that you enjoyed your time with us. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to reach out. Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another fantastic stay!

6/10 OK

Steve

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Nothing special here. Employees were not helpful. No transportation to cruise port even though it’s listed in the amenities section. Hot tub broken. Very small pool. Didn’t love it.
Yöpyi 3 yötä maaliskuussa 2024
agm vastasi 3.4.2024
We apologize for falling short of your expectations during your recent stay. Providing exceptional service and amenities is our top priority, and we regret that we did not meet that standard during your visit.Regarding the transportation to the cruise port, we sincerely apologize for any inconvenience caused by the discrepancy of communication since we do offer a third party company transportation to Port Everglades, but it is not complimentary, They charge 15 per person each way. We're also disappointed to hear that our staff did not provide the level of assistance you deserved. We strive to offer attentive and friendly service to all our guests, and we will address this issue with our team to ensure improvements are made.Regarding the hot tub and pool, we understand the importance of these amenities for our guests' enjoyment and relaxation. We apologize for any inconvenience caused by their condition and assure you that we are working diligently to address these issues.We appreciate your feedback as it helps us identify areas for improvement. Please know that we take your comments seriously, and we hope to have the opportunity to better serve you in the future. If you would like to discuss your experience further, please do not hesitate to contact our management team. Thank you for staying with us.

10/10 Loistava

Alfredo, Morovis

Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 22.4.2024
I'm glad to hear you enjoyed your stay! If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Hyvä

Sheila

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 3.4.2024
Thank you for your rating please visit us soon

10/10 Loistava

Zafer

Yöpyi 6 yötä maaliskuussa 2024
AGM vastasi 22.4.2024
Thank you. Come back soon

4/10 Huono

Nicole

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 3.4.2024
Thank you

6/10 OK

Christin, Sylvania

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
agm vastasi 12.4.2024
Thank you so much for your rating

10/10 Loistava

Gina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
hotel resturant should be open all day
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 3.4.2024
Thank you for sharing your feedback regarding our restaurant hours. We understand the importance of offering convenient dining options to our guests throughout the day. We sincerely apologize if our current operating hours did not meet your expectations.We will review our restaurant schedule to assess the possibility of extending our hours to better accommodate our guests' needs. Your input is valuable to us as we continuously strive to enhance the guest experience.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future. If you have any further suggestions or concerns, please feel free to reach out to us.

10/10 Loistava

debra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in was excellent! Received an upgrade, clean rooms. So far, so good. Price was reasonable. It pays to be a Bonvoy member 🙌
Yöpyi 3 yötä maaliskuussa 2024
agm vastasi 28.3.2024
Thank you for choosing to stay with us and for taking the time to share your feedback! We're thrilled to hear that your check-in experience was excellent and that you received an upgrade. Ensuring our guests have clean and comfortable rooms is always a top priority, and we're delighted to know that you found everything to your satisfaction so far.We're also glad that you found the price reasonable and that being a Choice member has its perks. We truly value your loyalty, and it's our pleasure to provide you with an exceptional stay.If there's anything else we can assist you with during your time here, please don't hesitate to let us know. We hope you continue to enjoy your stay, and we look forward to serving you again in the future.

10/10 Loistava

Cynthia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Cons: Hot tub was out of order. Staff says they are waiting on a part. 4 weeks without hot tub now. Pool was freezing cold so I didn’t use it. Pros: Double king upgrade room was awesome. There was one king bed in a separate bedroom which is nice because I snore pretty loud. Get place to get a good night sleep. Easy parking. Free airport shuttle. The food was really yummy for a smaller hotel. Staff were polite and attentive.
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 26.3.2024
Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the out-of-order hot tub and the temperature of the pool during your stay. We understand the importance of these amenities to our guests, and we are actively working to resolve the issue with the hot tub as soon as possible.On a positive note, we're delighted to hear that you enjoyed the upgrade to the double king room and that it provided you with a comfortable space for a good night's sleep. We're also glad that you found our parking facilities convenient and appreciated the complimentary airport shuttle service.Additionally, we're pleased that you enjoyed the food at our hotel restaurant and that our staff provided you with polite and attentive service throughout your stay.We value your feedback and will use it to improve our services for future guests. If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. We hope to have the opportunity to welcome you back soon for an even better stay.

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We enjoyed our stay.
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 26.3.2024
We're delighted to hear that you enjoyed your stay with us! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 OK

Jessica, Monroe

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The distance to the cruise port and airport was very convenient. The lobby, and grounds were nice. The rooms and hallways were dark and a bit musty. The beds were okay. Very friendly and accommodating staff!
Yöpyi 1 yön maaliskuussa 2024
AGM vastasi 26.3.2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient for both the cruise port and the airport, and that you enjoyed the ambiance of our lobby and grounds.We apologize for any inconvenience caused by the darkness and mustiness of the rooms and hallways. We will certainly take your comments into consideration as we continue to make improvements to our property.It's wonderful to hear that you found our staff to be friendly and accommodating. We strive to provide exceptional service to all of our guests, and we're glad that we were able to meet your expectations in this regard.If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. We hope to have the opportunity to welcome you back soon for an even better stay.