Kylpylähotellit - Fritton ja St. Olaves, Great Yarmouth

”My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

”The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

”So it would have been easilllyyyyy 5 stars but we almost didnt even stay. So we had a booking and decided we would turn up for lunch around 1. We knew we couldnt check in until 3ish ( not a problem ) So we asked the reception we were early and would like some food. She was so rude and unoccomadating to us I said I would go elsewhere as did not feel welcomed at all. Yes it was a bit busy but it wasnt packed. And they should be able to accomadate all guests. Anyway glad we stayed as everyone else...

”Everything was very good.Very friendly service.”