Gerrardstown Hotellit

”None of the staff was very helpful. Continental breakfast was an absolute joke, coffee was so weak you weren’t positive it was even coffee and no choices for something to eat except a sticky doughnut in cellophane. Our room key needed reset several times and the last night it stopped working and they weren’t able to give us access to our room”

”Overall great experience - with that said their computer system wasnt working right. I was charged for the room twice (over and above the already charged payment from Expedia) and also a $100 security deposit. I brought it up the next day and it was immediately corrected. Nice hotel, good local, and friendly staff.”

”We always enjoy our stop-over at this property.”

”Excellent air conditioning, good parking, friendly staff”

”Friendly staff!!”

”The staff was exceptional! They were all very nice and helpful. It didn't have a pool but we knew that when we booked it. The breakfast was alright. It's a little thing but the "do not disturb" signs would not stay on the door handle. They fell off every time you left or entered the room. Be aware that the rooms don't have a microwave, unless you ask for one. All in all it was a very nice stay. The rooms and grounds were very well kept too. We'd be back for the staff alone! Great stay.”

”The room was spacious and quiet. It appeared to be recently renovated. Comfortable bed. Nice shower. Friendly, helpful staff. And the breakfasts were very good with eggs, bacon or sausage, home fries, yogurt, oatmeal, juice snd coffee. I highly recommemd this hotel.”

”The pool was extremely cold. And it was supposed to be heated”

”Great stay, very helpful staff during our late arrival”

”The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.”

”Can’t use stairs to go upstairs”

”The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good.”

”Lovely Luxury with a spacious sunset suite. Very comfortable bed and sofa. Wish there were one or more sofa tables. staff were delightful, will definitely come again. Please add a cafe for guests not wanting a large expensive dinner. Breakfast Food was very good. Kitchen well equipped for beverage and snack storage, and very clean.”

”Affordable stay close to town”

”Very clean and comfortable hotel. Bathroom was very small, room a good size. A/C was comfortable. Reception pleasant”

”The breakfast was excellent, the staff was friendly and while the rooms were fairly well maintained.”

”Staff was very pleasant, very convenient to get to the casino as they have a shuttle about every 15 minutes. Bar downstairs (Turf club?) was great albeit very smoky. The food we had/tried from the bar area was not pleasant. The luggage carts had flat tires but everything else was really good.”

”Very polite staff at the desk. Rooms were very clean and beds were comfortable. Breakfast was delicious. The only complaint is the pool was very small. Overall great holiday!!”

”Cool historic hotel! Very clean and nice!”

”Elegant, spacious room.”