Hotellit lähellä kohdetta Grand Victoria Casino Elgin

”A”

”Was clean and comfortable”

”2nd will definitely come back”

”Clean, comfortable & well-appointed rooms! The staff were all very friendly & helpful. Breakfast was great & check-in/out was fast and efficient!”

”Overall this place is just a wreck: elevator broken, water fountain broken, exposed screws in bathroom, no outside doors locked, dirty hallways and stairs. It’s a Quality Inn, so manage your expectations.”

”Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building.”

”Good”

”The rooms were very dirty. The bedsheets had holes in them, and they were very discolored. The towels had holes in them and very discolored as well.”

”Not for me. But people who wants kitchenette and for longer stays might prefer it.”

”When we arrive, they couldn’t find the second room I booked and then I asked the book another room. They told me the must book for two days consecutive or they wouldn’t book it for us. After deciding we share a room with the four of us they call back we could have another room for an extra $60 American. I thought I called expedia.ca for help useless finally I rechecked my emails and found both of the rooms out. No apology.”

”The staff was amazing and the food from the Placery was really good. The property itself could use an update. The window in my room was cracked with a bad repair and the air conditioner was very loud and did very little to cool off the room. The room needed to be updated.”

”Hotel was great, very clean. Breakfast was a 6/10 the 3 days I stayed. My only complaint would be. One of the days I returned to the hotel, a lady at the front desk. Asked a staff members “Are they staying here ?” In Spanish. Thinking we couldn’t understand them, Which I disliked because then she proceeded to say yes they’re staying in room 248. Just made me feel uncomfortable. Especially being that the lady that asked the question wasn’t in a work uniform.”

”good”

”This is a flop huose, rooms by week or month. Had I only known, I would not have stayed there but it was too late to change. Expedia misrepresented this place. no hair dryer, holes in wall and bathroom door, rusted metal frame around mirror and light fixture, no carpet, just fake wood vinyl flooring, lobby closed from 5am to 9am, YOU have to take out garbage to dumpster or get charged $50, 'furniture' for aloset all open front (without doors) making it look like a gym locker room with everything...

”This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility.”

”👍”

”Very dirty place. The halls, elevators, and outside perimeter were dirty. I did not see anyone maintaining the property. Carpet was filthy and not vacuumed at all. Bedding was dirty, towels were dirty and were like rags. I will not be returning!”