Dear guest, Thank you for taking the time to give us your feedback. Your opinion and personal experience is very important to us as it will help us better understand our guest's needs and expectations. As you know our Resort is surrounded by rich vegetation with green gardens, trees and lovely flowers, thus very rarely we encounter the presence of very few unharmful small insects. Our colleagues from Housekeeping are always making sure that our guests will not be bothered by this issue. We are happy to hear that you did enjoy and appreciate our services and food. Here in Dessole Dolphin Bay Resort we strive to meet our guests' expectations and make their holidays a wonderful experience. We will take your feedback into account and use it to improve further more our services and quality. We do hope you will decide to visit us once again and enjoy our beach side Resort. Thank you again

Chers invités,Ce fut un grand plaisir de lire votre avis et dont nous sommes motivés pour continuer à offrir nos meilleurs services à tous nos précieux clients.Nous vous remercions de votre confiance pour choisir notre hôtel pour vos vacances et nous serons heureux de vous accueillir à nouveau dans nos locaux à l'avenir.La gestion de Hôtel

Chers invités,Ce fut un grand plaisir de lire votre avis et dont nous sommes motivés pour continuer à offrir nos meilleurs services à tous nos précieux clients.Nous vous remercions de votre confiance pour choisir notre hôtel pour vos vacances et nous serons heureux de vous accueillir à nouveau dans nos locaux à l'avenir.La gestion de Hôtel

Αγαπητέ Κύριε Νάσκο,Ήταν μεγάλη χαρά να διαβάσουμε την κριτική σας για την οποία σας ευχαριστούμε και από την οποία έχουμε κίνητρο να συνεχίσουμε να προσφέρουμε τις καλύτερες υπηρεσίες μας σε όλους τους πολύτιμους καλεσμένους μας.Σας ευχαριστούμε για την εμπιστοσύνη σας να επιλέξετε το ξενοδοχείο μας για τις διακοπές σας και θα χαρούμε να σας καλωσορίσουμε ξανά στις εγκαταστάσεις μας στο μέλλον.Η Διοίκηση του Ξενοδοχείου

Dear Diana, Thank you for taking the time and giving us your feedback and especially for giving us such a high rating for our hotel. Nothing makes us happier than to know that our guests enjoyed their vacation while staying with us. We wish you would have told us while staying with us that you were not fully satisfied with the A-la-Carte dinner, as our entire staff team and especially the hotel Chef are always open to hear our guests feedback and requests. Nonetheless we highly appreciate your review and it will be our pleasure to welcome you once more in our hotel. Sunny regards from Crete,

Dear Guests, We are very sorry that we could not exceed your expectations for your holiday. Nevertheless, we would like to thank you for your evaluation and the time you have invested in it. We would have been happy if you had contacted us during your stay. Our guest service team, as well as the whole management team is always at your disposal and has an open ear for concerns and suggestions for improvement. Should you have informed us on the spot, we could have arranged to add a softer mattress for the bed and extra pillows as well. Kindly be informed that food is served starting with 7 am until 17:00, and again from 19:00 until 21:30. Every day we have different dishes, as well as a Cretan corner in the main restaurant that every day serves authentic Cretan recipes. As we are operating during a pandemic and have to follow a set of rules, indeed the number of sunbeds was reduced in order to keep a safe distance for our guests. Even though our staff team is trying to prevent guests from reserving the sunbeds, we cannot police them. We hope that you have nevertheless taken something positive from your holiday and we would be delighted if you would give us another opportunity to convince you of our capabilities.

Vielen Dank für die Zeit, die Sie sich genommen haben, um Ihre Eindrücke zu unserem Dessole Dolphin Bay Resort einzutragen. Es ist bedauerlich, dass der Aufenthalt in unserem Haus, nicht vollständig Ihren Vorstellungen und Erwartungen entsprochen hat, jedoch ist uns Ihre Meinung sehr wichtig. Wir bedanken uns bei Ihnen für Ihre Verbesserungsvorschläge. Wir hätten uns gefreut, wenn Sie uns während Ihres Aufenthaltes diesbezüglich angesprochen hätten. Unser Gäste Service Team, sowie das ganze Management Team steht Ihnen jederzeit zur Verfügung und hat ein offenes Ohr für Anliegen, Beschwerden und Verbesserungsvorschläge. Bitte nehmen Sie zur Kenntnis dass,Das Reinigungspersonal wird nach Angaben der griechischen Gesundheitsbehörden dass Zimmer nicht täglich reinigen. Wir hoffen, dass Sie trotzdem etwas Positives von Ihrem Urlaub mitgenommen haben und würden uns freuen, wenn Sie uns noch einmal die Gelegenheit geben würden, Sie von unserer Leistungsfähigkeit zu überzeugen. Bis dahin wünschen wir Ihnen eine schöne Zeit und alles Gute.

Dear guests, Thank you for taking the time and rating us. Should you decide to visit Crete again, we hope to welcome you back as well. Warm regards, Maria Dramountani

Wir bedanken uns, dass Sie sich die Zeit genommen haben uns Ihre Meinung mitzuteilen. Wir hoffen, Sie bei Ihrem nächsten Besuch auf Kreta wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Maria Dramountani.

Dear guests, Thank you for rating us. Dessole Dolphin Bay Resort team.

Chers invités, Ce fut un grand plaisir de lire votre avis et dont nous sommes motivés pour continuer à offrir nos meilleurs services à tous nos précieux clients. Nous vous remercions de votre confiance pour choisir notre hôtel pour vos vacances et nous serons heureux de vous accueillir à nouveau dans nos locaux à l'avenir. La gestion de Hôtel

Wir bedanken uns, dass Sie sich die Zeit genommen haben uns Ihre Meinung mitzuteilen. Wir hoffen, Sie bei Ihrem nächsten Besuch auf Kreta wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Dessole Dolphin Bay Resort Team

Caro ospite, Siamo molto felice di leggere la vostra recensione e di sapere che avete apprezzato il vostro soggiorno con noi. Grazie per averci scelto e per aver condiviso la sua esperienza , apprezziamo sempre il feedback onesto Cari saluti, Andreea Irimia Guest Relations Dessole Dolphin Bay Resort

Caro ospite, Siamo molto felice di leggere la vostra recensione e di sapere che avete apprezzato il vostro soggiorno con noi. Grazie per averci scelto e per aver condiviso la sua esperienza , apprezziamo sempre il feedback onesto Cari saluti, Andreea Irimia Guest Relations Dessole Dolphin Bay Resort

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear guest, Thank you for giving us a perfect rating and for sharing about your holiday experience in our Resort, with other future travelers. We are positive that our entire hotel staff enjoyed catering to your needs as much as you have enjoyed your stay. Should you decide to visit Crete again we hope to welcome you back as well. Warm regards from Crete, Andrea Irimia Guest Relations

Dear Mrs. Jeannette, Thank you for taking the time and writing a review for our Resort. Your feedback and experience while vacationing with is very important as it will help us to further improve our standards and services. Here in Dessole Dophin Bay not only we strive to meet our guests' expectations but exceed as well. We are happy to hear that overall you had a nice vacation and should you visit Crete again we hope you would give us a chance to welcome you back. Warm Regards, Andreea Irimia Guest Relations

Dear Guests, Thank you for taking the time and writing a review. Your feedback is very important to us as it helps us further improve our services and standards. Here in Dessole Dolphin Bay Resort we are on the path of being more ecological and more mindful when it comes to plastic waste, thus we have switched from small single use toiletries to refillable wall pumps, with an eco label product that has an environmental license, recycled packaging and is not tested on animals. Regarding the power station, it is a well known fact that here in Ammoudara for the past 50 years there is the power station that provides electricity for the entire island. Since it is not close to our Resort, the smoke is not reaching our premises so it is not bothersome, just visible from a lateral view. Best regards, Andreea Irimia Guest Relations

Chers invités, Merci d'avoir pris le temps de nous donner vos commentaires. Votre opinion et l'expérience personnelle est très important comme cela nous aidera à mieux comprendre les besoins de nos clients et leurs attentes. Nous vous remercions encore une fois de votre confiance pour choisir notre hôtel pour vos vacances et nous serons heureux de vous accueillir à nouveau dans nos locaux à l'avenir. Meilleurs Voeux, Andreea Irimia, Guest Relations

Dear Mr. Alan, Thank you for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. We are sorry to hear that the food and beverages were not to your liking and did not enjoy them. We are positive that, should you have informed us on site of your issue, we could have manage to adjust or prepare some dishes closer to your liking. Our Chef Giorgos is always available for our guests. Further more we are kindly inviting you to read online all the marvelous reviews regarding our tasty dishes either from the main restaurant, beach taverna or the a-la-carte evening. We are convinced that given the opportunity, we would have changed your opinion about our food or beverages provided in the All Inclusive basis. We do hope that when coming back to visit Crete again you will choose our Resort for your accommodation and give us a chance to turn your experience around. Warm regards from Crete, Andreea Irimia Guest Relations

It was great pleasure to read your Review for which we thank you and from which we are motivated to continiue offering our best Services to all our valuable guests. We thank you for the confidence to choose our hotel for your holidays and we will be glad to welcoming you again in our premises in the future. Katerina Chalari Resrvations

Chers invités, Ce fut un grand plaisir de lire votre avis et dont nous sommes motivés pour continuer à offrir nos meilleurs services à tous nos précieux clients. Nous vous remercions de votre confiance pour choisir notre hôtel pour vos vacances et nous serons heureux de vous accueillir à nouveau dans nos locaux à l'avenir. Andreea Irimia Guest Relations Dessole Dolphin Bay Resort

Chers invités, Ce fut un grand plaisir de lire votre avis et dont nous sommes motivés pour continuer à offrir nos meilleurs services à tous nos précieux clients. Nous vous remercions de votre confiance pour choisir notre hôtel pour vos vacances et nous serons heureux de vous accueillir à nouveau dans nos locaux à l'avenir. Andreea Irimia Guest Relations Dessole Dolphin Bay Resort

Dear Mr Jonathan, It was great pleasure to read your review for which we thank you and from which we are motivated to continue offering our best Services to all our valuable guests. Thank you for the confidence to choose our hotel for your holidays and we will be glad to welcoming you again in our peremises in the future.