Ilmakuva

Arvostelut: Grace Hotel, Auberge Resorts Collection

5 out of 5
Grace Hotel, Auberge Resorts Collection
Imerovigli, Santorini, Santorini Island

Arvostelut

9,6

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 81 kautta 93 arvostelua" "
Arvosana 8 - Hyvä. 7 kautta 93 arvostelua" "
Arvosana 6 - OK. 2 kautta 93 arvostelua" "
Arvosana 4 - Huono. 2 kautta 93 arvostelua" "
Arvosana 2 - Hirveä. 1 kautta 93 arvostelua" "

9,8/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,8/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jason

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Its your Santarini dream come true. Just the most beautiful hotel in the most beautiful place with an amazing staff.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Kaitlyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Igor

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing Hotel with amazing staff! Very much enjoyed everything from accommodations to food!
Yöpyi 4 yötä lokakuussa 2023
The Grace Team vastasi 15.10.2023
Dear Igor,We are delighted to hear that you have enjoyed your stay at our hotel and we thank you very much for the review. We look forward to welcoming you again in the near future.

10/10 Loistava

William

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Grace Hotel is a top class resort at Santorini. Exclusive VIP experience in a new property. Hotel is at a Great location so you really do not have to go outside for Sunset views. Great staff and very helpful.
Yöpyi 2 yötä lokakuussa 2023
The Grace Team vastasi 14.10.2023
Dear William,Thank you very much for taking the time to write this review and your wonderful comments about the hotel and the team.We look forward to receiving you again at Grace

10/10 Loistava

Guenter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You haven't experienced Santorini or the best Hotel until you have stayed here. You will know what I mean when you check out- Will be back soon-
Yöpyi 1 yön elokuussa 2023
The Grace Team vastasi 2.9.2023
We are beyond thrilled to know that we were part of a wonderful stay experience in Santorini and thank you for taking the time to review our property. We will be honored to welcome you again.

6/10 OK

Anna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
View was great, room was lovely. Staff was friendly. Spa was terrible. There’s actually no spa. Massage was subpar for the price of what a luxury spa would charge. The massage was done in a yoga room on portable massage beds with towels that were not even soft. The restaurant dinner pre fixed was very mediocre for the cost
Yöpyi 3 yötä elokuussa 2023
The Grace Team vastasi 25.8.2023
Dear Anna,Thank you for taking the time to write this review and we are truly sorry that we fell short on your expectations, however we have not ever mentioned that there is a spa at the hotel. Our team makes every effort to create a memorable stay for our guests by offering personalised services given the limitation of a property built on the caldera cliffs.We have taken into consideration all your comments and look forward to welcoming you again

10/10 Loistava

Bishoy

Yöpyi 3 yötä heinäkuussa 2023
The Grace Team vastasi 25.8.2023
Thank you very much for taking the time to rate your stay at our property

10/10 Loistava

paulina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing hotel, food, staff!
Yöpyi 4 yötä heinäkuussa 2023
The Grace Team vastasi 19.7.2023
Thank you very much for your wonderful review and comments Hoping to welcome you again in the near future

10/10 Loistava

Eric, Vienna

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A fantastic stay. A truly fantastic staff.
Yöpyi 4 yötä kesäkuussa 2023
The Grace Team vastasi 19.6.2023
Thank you for taking the time to write a review on our property and we are beyond delighted to know that you have enjoyed your stay. Hoping to welcome you again in the future.

10/10 Loistava

Aarif

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Anniversary Getaway
Perfect anniversary get away without kids ! View from hotel is stunning, can't say a bad word about anything ! No kids in sight .. perfect !
Yöpyi 7 yötä lokakuussa 2022
The Grace Team vastasi 30.10.2022
Thank you for your kind words and for taking the time to write a review. We look forward to welcoming you again at our hotel in a future anniversary celebration.

10/10 Loistava

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2022
The Grace Team vastasi 22.10.2022
Thank you for taking the time to rate our hotel and it was a great pleasure to have you staying with us. We look forward to welcoming you again soon.

4/10 Huono

Krishna

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2022
The Grace Team vastasi 30.10.2022
Dear Krishna, Thank you for taking the time to rate us and we are sorry that we fell short on your expectations. If you feel that any further feedback could be shared with us, as we aim to provide the highest quality of service, do not hesitate to advise.

10/10 Loistava

Guillermo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful and unique property. The team really makes the experience.
Yöpyi 3 yötä syyskuussa 2022
The Grace Team vastasi 22.10.2022
Thank you for taking the time to write a review and we truly appreciate your warm comment about our team who is committed to the genuine Greek hospitality. We look forward to welcoming you again soon.

10/10 Loistava

Sascha

Yöpyi 4 yötä syyskuussa 2022

10/10 Loistava

john

Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Jason

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As a traveling businessman who enjoys taking my wife to nice destinations for vacation, I have very high standards. I am not easily impressed. Grace Hotel and it's staff are second to none. Customer service is taken to the next level. Constantinos and his team in reception were exceptional in helping us coordinate our activities. Demitrus and the Grace drivers were on time, informative, and super friendly. George and his staff made sure our dining experiences with Chef Lefteris Lazarou were out of this world. Thank you Grace Hotel Staff for making our vacation one of a kind! We will be back! Jason Kessler
Yöpyi 4 yötä syyskuussa 2022
The Grace Team vastasi 22.10.2022
We are immensely touched to know that our team was part of creating a great experience for you and your wife, and we thank you very much for sharing your impressions on this review. Our team expresses their deep gratitude for remembering to mention each and every one personally. It will be our great pleasure to welcome you again at Grace in the near future.

10/10 Loistava

Stacey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an amazing stay. Thank you.
Yöpyi 2 yötä elokuussa 2022
The Grace Team vastasi 22.10.2022
Thank you for taking the time to rate our hotel and it is a great pleasure for our team to know that you had an amazing experience during your stay. We look forward to welcoming you again soon.

10/10 Loistava

Lura

Yöpyi 3 yötä elokuussa 2022
The Grace Team vastasi 22.10.2022
We are thankful to you for taking the time to rate our property and thrilled to know that you had an amazing stay at Grace. We look forward to welcoming you again soon.

10/10 Loistava

Urvi

Yöpyi 3 yötä elokuussa 2022

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the most beautiful hotels we've stayed at. Would stay again in a heartbeat.
Yöpyi 3 yötä toukokuussa 2022
The Grace Team vastasi 30.10.2022
Dear David, Thank you for your kind comments and for taking the time to write this review. It is a great pleasure to know that you would return to our property and we look forward to welcoming you again soon !

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
From check-in to check-out I couldn't say enough to describe how amazing our experience was. The staff is friendly, funny and extremely helpful. The views are incredible. Imerovigli is a little more quiet than Fira and we liked it that way. The hotel was immaculately kept. We'd love to be back as soon as possible.
Yöpyi 3 yötä huhtikuussa 2022
The Grace Team vastasi 21.5.2022
Thank you for taking the time to write this review and for your lovely words about our hotel and team. We take pride every time we deliver our promise to our guests in order to make their stay most enjoyable, full of great stories and amazing sunsets !

10/10 Loistava

Helen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome Stay!
The hotel was beautiful and located perfectly in the middle of the caldera. We ended up paying extra for more privacy since the room we were given was near the main flight of stairs but the upgrade was really worth it - it was our honeymoon so once in a lifetime. Special shoutout to the turn down service. They always left an awesome treat and extra bottles of water. Our stay was amazing! Loved it!
Yöpyi 3 yötä syyskuussa 2021
The Grace Hotel Team vastasi 15.10.2021
Thank you for taking the time to review Grace Hotel. We are beyond delighted to read that you have enjoyed your stay in the room that you selected while at the property and that we have successfully delivered our commitment to make your stay the most enjoyable filled with great memories with amazing sunsets! We look forward to welcoming you again in the near future

4/10 Huono

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pass on this hotel
There was nothing extraordinary to me about the hotel or rooms itself to make the cost worth it. There are hundreds of other hotels on the island and definitely a lot in Oia itself that have better views and is less costly. I’m not sure how they decided their price point but I definitely wouldn’t recommend a stay here when I’m sure there’s other hotels that offer same services for less price. It was also freezing in my room, the temperature would not go up no matter how many times we increased it on the thermostat, but we never brought it up to management because we were only in the room for a little bit. Also our plunge pool was cold so we didn’t even get to use it during our stay which defeats the purpose of why we chose the room to begin with. Overall, find another hotel
Yöpyi 3 yötä syyskuussa 2021
The Grace Hotel Team vastasi 15.10.2021
Thank you for taking the time to review our hotel. We are sorry to hear that we fell short of your expectations and rest assured we are taking into consideration each and every one of your comments. We can only wish that you would have expressed your complaints about the room and jacuzzi temperature during your stay so it would enable us to solve these issues. As you have experienced, the temperature in September can change within the day and certainly these are issues that we can easily resolve fast without our guests having to experience any sort of discomfort. We are very fortunate to have one of the most unique locations in the caldera with the most uninterrupted views. It is undeniable that there are many hotels with caldera views, however we take pride in the quality of our guest services and our genuine hospitality.

10/10 Loistava

Kristen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Grace Hotel is amazing. I highly recommend this hotel if you are staying in Santorini. The amenities are great and the service is fantastic. The food is truly spectacular.
Yöpyi 5 yötä syyskuussa 2021
The Grace Hotel Team vastasi 17.9.2021
Thank you for taking the time to review Grace Hotel. We are beyond delighted to know that we have successfully delivered our commitment to our guests in order to make their stay most enjoyable. We look forward to welcoming you again in the near future

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Unbelievable Hotel
Perhaps the most amazing hotel with unbeatable views that we've ever stayed at. Their attention to detail was impeccable, and every request was fulfilled to their best!
Yöpyi 3 yötä syyskuussa 2021
The Grace Hotel Team vastasi 17.9.2021
Thank you for taking the time to write a review about our Hotel and for your kind words regarding our services. Our team is dedicated to making our guests stay the most memorable one and we take pride every time we deliver our promise with success. We look forward to welcoming you again in the near future

8/10 Hyvä

Sebastian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel but overpriced
It is a very nice hotel, but we did not feel that the hefty price tag was worth it. Breakfast is a curious 5 course set menu... annoying that they dont just offer a la carte. The room itself is high end, and we had a small plunge pool. The main spectacle is the pool which has astonishing views.
Yöpyi 3 yötä elokuussa 2021
The Grace Hotel Team vastasi 17.9.2021
Thank you for taking the time to write a review about our Hotel. We truly value our guests' comments as we strive to become better and give our guests the best possible experience, and we are sorry to hear that you did not enjoy our 5 course champagne breakfast where you have the option to change any dish according to your preference. Lastly we are delighted to know that you have enjoyed our pool area with the most amazing caldera views.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Can't wait to come back
Great stay! Will definitely return.
Yöpyi 5 yötä elokuussa 2021
The Grace Hotel Team vastasi 17.9.2021
We are thrilled to know that you have enjoyed your stay and thank you so much for taking the time to write this review. All of us here at Grace are committed to making our guests embrace our genuine hospitality. We look forward to welcoming you again in the near future

10/10 Loistava

Jhonny

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2021

10/10 Loistava

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
¡Servicio fuera de serie!
Excelente hotel, servicio sobresaliente.
Yöpyi 2 yötä lokakuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä lokakuussa 2019

10/10 Loistava

Mike, Philadelphia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is most likely the best hotel on the island. It beat Oia for views and sunsets, is centrally located and everything is pampered, first class. Also, the food is Michelin quality, so except for touring and shopping, you don’t need to leave the property. A .
Yöpyi 3 yötä lokakuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Amazing views, great food and excellent staff who were only too happy to help. A really wonderful place to stay.
Yöpyi 7 yötä syyskuussa 2019

10/10 Loistava

Sandi, Philadelphia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything about this hotel was absolutely magical!! The staff, the service, the views, the room, the food etc. I cannot say enough good things about my stay!!!! I loved every second of our stay!!
Yöpyi 3 yötä syyskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic experience overall. Definitely the best hotel in Imerovigli. Breathtaking views from everywhere.
Yöpyi 3 yötä elokuussa 2019

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect Hotel
Our time at Grace Hotel Santorini was amazing. We stayed in the honeymoon suite, which was at the bottom edge of the hotel looking towards Skaros rock. The location is perfect overlooking Skaros rock for the sunset and you can see both sides of the Caldera towards Oia and Fira. The infinity pool is beautiful and the grounds are very well kept and clean. The staff was also very friendly and helpful and they helped make our stay perfect by helping us arrange dinner reservations and day activities. Our stay at Grace Hotel was perfect and we couldn’t ask for a better location and service while in Santorini.
Yöpyi 5 yötä syyskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä elokuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä elokuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä heinäkuussa 2019

10/10 Loistava

Pejman

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stairs to heaven
Great service
Yöpyi 3 yötä heinäkuussa 2019

10/10 Loistava

noorollah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing service
Yöpyi 3 yötä heinäkuussa 2019

10/10 Loistava

Rachel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Magical
Amazing
Yöpyi 2 yötä kesäkuussa 2019

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä kesäkuussa 2019

10/10 Loistava

Tarkistettu asiakas

Yöpyi 4 yötä toukokuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2019

10/10 Loistava

Phong

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2019

8/10 Hyvä

Jenny, Oslo

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Location, location, location
Grace has the best location on Santorini! You have an amazing view and you will get some nice photos for your instagram feed. Unfortunately, the hotel had some drawbacks.. We had high expectations! Because we read the reviews, it's a five star hotel and we travel a lot! Be aware: Breakfast is slow and if you want something else, that's not on the menu, the chef used 20min to prepare it!! And when food came, it was poor presented and not the quality you expect from a place like this. We ate dinner at the restaurant the first night. It was only us in the restaurant, which felt a bit awkward. But we find out why pretty quick. Again food was very disappointing and we got so little food we were still hungry (and I do not eat much!). Staff is very polite and truly wanted our stay to be the best. The only problem was they did not understand english so well. But instead of saying so, they just said yes and came back with something completely different than what you asked for... again not the kind of service you expect from a place like this. I would never complaint if this was a 4 star hotel, again I had high expectations because I travel a lot and have experienced an amazing service at 5 star hotels. My advice, do not eat at the restaurant it's plenty of other places with MUCH better value for money, lower your expectation to the breakfast and enjoy the view and pool!
Yöpyi 4 yötä huhtikuussa 2019

10/10 Loistava

Franz

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ein wahrer Traum
Ein Traum, Lage einmalig Service perfekt Design top Essen auf Sterneniveau Personal an Freundlichkeit nicht zu übertreffen Kleiner Wermutstropfen ist dass durch die Lage viel Treppensteigen unumgänglich ist
Yöpyi 7 yötä toukokuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Imergovilli is the nicest, posh place to stay on Santorini island (Ohio and Fira don’t compare). With such beauty (fantastic minute to minute changing sun scapes/naturally beautiful landscape and views) comes cold winds -caldera side known for this. The grace is among the many wealthy properties in this side but is clearly the winner on several fronts. 1 service- everything was provided or anticipated. Something that cannot be taught, one has it naturally. This was the case with grace. Ie nightly in room surprise (known in w hotel chain) kept our excitement as did the varying breakfast menu. 2. Hospitality- concierge real-from Mikaelis (inappropriately named in my opinion “mike” to allow ease of name pronunciation ) with kindness, politeness and professionalism to Dimitra our restaurant bookings, and island activities etc were flexibly, and sometimes last minute managed. To Giannis, the mixologist in the lounge (10 years of extensive experience). Let me tell you as a mock tail afficiando he knows his trade. Occasional only minimal lapses in service ie. we were asked three-four times if we needed transportation even though I had mentioned several times that I had my own rental vehicle. 3. Product Quality- the product is worth the money. A. The rooms are beautifully appointed. Although product line should be higher with this price point ie Hermes, Aesop etc. B. The food quality, and offerings are creative and flexible (my wife ordering boiled eggs off of the set dail
Yöpyi 3 yötä huhtikuussa 2019

8/10 Hyvä

Clare, Melbourne, Australia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Idyllic, quiet location especially in October. Great food at the restaurant.
Yöpyi 8 yötä lokakuussa 2018
George Vlachopoulos vastasi 12.11.2018
Dear Clare, Thank you very much for your praising comments for out hotel. Looking forward to welcoming you again in the near future. Kind regards, George Vlachopoulos General Manager

10/10 Loistava

Darren, leicestershire, UK

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A truly exceptional boutique hotel
Lived up to our expectations in every way (and they were high!) The views of the Caldera went beyond expectations 5 course Champagne breakfasts were wonderful What can I say .... pretty perfect!
Yöpyi 7 yötä syyskuussa 2018
George Vlachopoulos vastasi 29.9.2018
Dear Darren, Thank you for the great review of our hotel! I am delighted to hear that we “lived up to expectations” and the fact that you have enjoyed our signature breakfast. We are looking forward to welcoming you back to Grace Santorini soon! Kind Regards, George Vlachopoulos General Manager