Ulkopuoli

Arvostelut: Mitsis Selection Laguna

5 out of 5
Mitsis Selection Laguna
Anissaras, Hersonissos, Crete Island

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 447 kautta 657 arvostelua" "
Arvosana 8 - Hyvä. 162 kautta 657 arvostelua" "
Arvosana 6 - OK. 28 kautta 657 arvostelua" "
Arvosana 4 - Huono. 14 kautta 657 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 657 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotelli oli erinomainen huoneen ilmanvaihtoa lukuunottamatta.
Yöpyi 7 yötä lokakuussa 2019
The Mitsis Laguna resort and spa team vastasi 22.10.2019
We thank you for staying with us in our Mitsis Laguna resort and spa and for your review. We wish to see you in future again. With kind regards

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kaikin puolin hyvätasoinen hotelli. Henkilökunta olisi voinut olla palvelualttiimpaa ja á la carte ravintoloiden varausjärjestelmä ei aina toiminut, ruoka oli kuitenkin hyvää.
Yöpyi 7 yötä lokakuussa 2018
Guest relations vastasi 30.10.2018
Thank you very much, dear Guest, for your feedback online! We are looking forward to welcome you back at Laguna Resort and Spa next season! Kind regards, Laguna Resort and Spa Team

8/10 Hyvä

Svea, Tampere

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mukava kokemus
+ Hotelli on siisti ja mukava ruoka on hyvin maukas. shampanja-baari 5 a`la carte ravintolaa - MUTTA ranta on huono, eikä vastannut odotuksia..... Animaatio-tiimin ohjelma on ollut hyvin suppea ja toistanut päivästä toiseen
Yöpyi 8 yötä heinäkuussa 2018
Guest Relations vastasi 21.7.2018
Dear Svea, Thank you for sharing your experience online, following your recent stay at Laguna Resort and Spa! We are looking forward to welcome you back at our resort or in any of our properties in Greece in the future! Kind regards, Laguna Resort and Spa Team

10/10 Loistava

Minna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel, food and service
Yöpyi 3 yötä kesäkuussa 2018
Guest Relations vastasi 2.7.2018
Thank you very much, dear Minna, for a great rating! We would be happy to welcome you back at Laguna Resort and Spa in the future! Kind regards, Laguna Resort and Spa Team

10/10 Loistava

Parmjot

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Yöpyi 6 yötä toukokuussa 2024
Laguna Management Team vastasi 26.5.2024
Dear Parmjot, Thank you for your wonderful review! Your kind words about our rooms, food, and staff are greatly appreciated. We're glad you enjoyed the high-quality drinks and our restaurants. We look forward to welcoming you back soon!

8/10 Hyvä

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä toukokuussa 2024
Laguna Management Team vastasi 26.5.2024
Dear Robert, your satisfaction is our top priority, and we look forward to welcoming you again soon. Kindest regards,

10/10 Loistava

Alison

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was pristine. The staff were helpful and friendly. I would highly recommend Mitsis Laguna for anyone looking to relax and enjoy the beauty of Crete.
Yöpyi 5 yötä huhtikuussa 2024
Laguna Management Team vastasi 12.5.2024
Dear Alison, Thank you for your review! We're thrilled to hear you enjoyed your stay at Mitsis Selection Laguna and found the property pristine with helpful and friendly staff. We look forward to welcoming you back for another relaxing experience in the beauty of Crete! Kind regards,

8/10 Hyvä

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Daniel, Thank you for your feedback. We are looking forward to seeing you back soon! Kind regards,

10/10 Loistava

Chere

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was fantastic. The spa was amazing. The a la carte dining options are better than the main dining.
Yöpyi 4 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Chere, We're thrilled to hear that you had a fantastic experience with us! It's wonderful to know that you enjoyed the spa. Providing exceptional culinary experiences is important to us. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay! Kind regards,

10/10 Loistava

yosef

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 3 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Yosef, We're thrilled to hear that you enjoyed your time with us! Thank you for your kind words we hope to welcome you again soon! Kind regards,

10/10 Loistava

Sudha

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice property for all inclusive resort.
Yöpyi 7 yötä maaliskuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Sudha, Thank you for your positive feedback we strive to create a welcoming and enjoyable experience for all our guests. We hope to welcome you back soon. Kind regards,

10/10 Loistava

Ja'Da

Yöpyi 4 yötä huhtikuussa 2024
Laguna Management Team vastasi 18.5.2024
Dear guest,Thank you for the positive feedback! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete!Kindest regards,Management TeamMitsis Selection Laguna

10/10 Loistava

saurabh sachin

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing pool, friendly staff and good food
Yöpyi 7 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Guest, We're thrilled to hear you had an amazing experience and enjoyed the friendliness of our staff along with our delicious cuisine and facilities! Thank you for your kind words we look forward to welcoming you back soon. Kind regards,

8/10 Hyvä

Marie-Claire

Yöpyi 7 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Guest, We greatly appreciate your feedback. Hosting you was a pleasure, and we look forward to welcoming you again in the future. Kind regards,

10/10 Loistava

Simon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel. Not much around the local area. Good walking along the coastline.
Yöpyi 7 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Simon, Thank you for your kind words! We're glad you appreciated the beauty of our hotel and the coastal walking opportunities. We understand the desire for local amenities and will take your feedback into consideration. We are looking forward to welcoming you back soon! Kind regards,

10/10 Loistava

Mutia Tamara

Yöpyi 7 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Guest, Thank you for the positive feedback. We are looking forward to seeing you back soon! Kind regards,

6/10 OK

Alexander Lloyd

Hyvää: Henkilökunta ja palvelu
Yöpyi 4 yötä huhtikuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Alexander, We greatly appreciate your positive feedback and we look forward to welcoming you again in the future. Kind regards,

10/10 Loistava

Stefanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Stefanie, Thank you for the positive feedback. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Loistava

Yan, Germantown

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food in the theme restaurants was excellent!
Yöpyi 3 yötä maaliskuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Yan, We're delighted to hear you enjoyed the culinary experience at our theme restaurants! Excellence in dining is a priority for us, and we're glad it added to your overall enjoyment. We hope to have the opportunity to welcome you again in the future. Kind regards,

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall excellent, but some more options for entertainment in the evenings would be good.
Yöpyi 5 yötä maaliskuussa 2024
Laguna Management Team vastasi 11.5.2024
Dear Matthew, Thank you for your feedback! We'll certainly consider adding more evening entertainment options for an even better experience. We hope to welcome you back soon. Kind regards,

2/10 Hirveä

David

Yöpyi 6 yötä elokuussa 2023

10/10 Loistava

Marlina Simbolon De

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We would love to come back!
Yöpyi 7 yötä lokakuussa 2023

10/10 Loistava

Justin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä lokakuussa 2023
Laguna Management Team vastasi 11.11.2023
Dear Justin, Thank you for the positive feedback! We can't wait for your next visit!Kind regards,

8/10 Hyvä

Jana

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’d give 5* to kids club facilities & staff. Great entertainments, safe conditions, lovely and friendly staff. Restaurant options, menu and service were also great. Only downside is it was difficult to get a booking for certain restaurants. Cons The hotel looks a bit worn out, especially rooms, sun beds and spa area. Bare minimum was done when cleaning rooms. Repetitive meals in main restaurant, limited food choices especially for people with food allergies Overall we had a pleasant stay, although it didn’t always feel as luxury 5* holiday
Yöpyi 7 yötä lokakuussa 2023
Laguna Management Team vastasi 3.11.2023
Dear Jana, Thank you for sharing your experience! We're thrilled to know your family enjoyed the kids' club and our entertainment program. Our Guest Relations is always happy to assist our guests with their table reservations. Please be assured that your feedback will be passed on to the relevant departments. We hope to welcome you back soon.Kind regards,

8/10 Hyvä

jane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would not rate 5 stars but still pleasant stay. Very hard to book specific restaurants and buffet seemed repetitive
Yöpyi 5 yötä lokakuussa 2023
Laguna Management Team vastasi 29.10.2023
Dear Jane, Thank you for your review and for choosing us for your holidays. We are glad that you had a pleasant stay. Our Guest Relations is always happy to assist our guests with their table reservations. Kindly note that regarding the Main restaurant, we follow a cyclic program to ensure variety. Moreover, thematic nights take place to enhance the culinary experience. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Loistava

charles

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic holiday stay
Yöpyi 7 yötä lokakuussa 2023
Laguna Management Team vastasi 28.10.2023
Dear Charles, Thank you for your rating and for sharing your amazing photo! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete! Kind regards,

10/10 Loistava

stuart

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel is amazing , rooms faultless . Main restaurant food and staff are great . Only let down is the pool bars and booked restaurants ,they lack character and a personal touch which the others have in abundance. Kids swimming pool is great and life guard (Mary) lovely. Kids shows are also very good entertainment.
Yöpyi 7 yötä lokakuussa 2023
Laguna Management Team vastasi 27.10.2023
Dear Stuart, Thank you for your kind words about our amazing hotel and excellent rooms. We're delighted to hear that you enjoyed the main restaurant's food and we appreciate your compliments on our exceptional staff. Your feedback will be passed on to the relevant departments. It's wonderful to read your comments regarding the kids' swimming pool as well as a member of our team, along with the kids' shows providing excellent entertainment. We hope to welcome you back soon.Kind regards,

10/10 Loistava

Pabitar

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Its an amazing location beautiful views of the sea. So close to the sea and very accessible too.
Yöpyi 6 yötä lokakuussa 2023
Laguna Management Team vastasi 27.10.2023
Dear Guest, We're thrilled to hear that you had an amazing experience at our beautiful location, enjoying the stunning sea views. We appreciate your positive feedback and look forward to welcoming you back for more memorable moments by the sea in the future.Kind regards,

10/10 Loistava

Idan

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, great value, friendly service. Just watch out form the stuff driving the carts at night too fast through the resort.
Yöpyi 7 yötä elokuussa 2023
Laguna Management Team vastasi 22.10.2023
Dear Idan, Thank you for choosing our resort for your holidays and for sharing your feedback. We're delighted to hear that you had a great stay and found value in our services.Please be assured that we will pass your feedback on to the relevant departments. We hope to welcome you back in the future for another great experience.Kind regards,

10/10 Loistava

Eloise

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely stay
We had an amazing stay at Mitsis laguna in Crete. Our room was well designed and equipped with everything we need. The food was brilliant and lots of choice, we especially enjoyed eating at the Italian, cretan and Asian restaurants. Staff were friendly and attentive. We will definitely be trying more Mitsis hotels!
Yöpyi 7 yötä lokakuussa 2023
Laguna Management Team vastasi 17.10.2023
Dear Eloise,Thank you for sharing your amazing experience at the Mitsis Laguna! We're delighted that you had a wonderful stay and found your room well-designed and equipped to meet your needs. It's great to hear that you enjoyed the brilliant food options and the wide range of choices, with special mentions for the Italian, Cretan, and Pan-Asian restaurants. Your kind words regarding our friendly and attentive staff are much appreciated. We look forward to hosting you at the Mitsis Hotels in the future and providing you with more fantastic experiences. Kind regards,

10/10 Loistava

Lukas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ein wunderschöner Urlaub..Alles an Speisen und Getränke, was man sich nir vorstellen kann. Selbst beim Pool und am Strand ist Bedienung. Personal ist immer sehr freundlich. Wir haten das Zimmer oberhalb des Eingangsbereich, da war es in der Nacht offt sehr laut. Die Zimmer sind schlecht gedämmt, man hört alles was im Haus passiert.
Yöpyi 9 yötä lokakuussa 2023
Laguna Management Team vastasi 13.10.2023
Dear Lukas, Thank you for your feedback! We're delighted to hear that you had a beautiful vacation and enjoyed the wide variety of food and drinks available. Your compliments on our friendly staff are much appreciated. Please be assured that your feedback will be passed on to the relevant departments. We hope to welcome you back for another wonderful stay in the future. Kind regards,

10/10 Loistava

Wolf

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä lokakuussa 2023
Laguna Management Team vastasi 10.10.2023
Dear Guest, Thank you for the positive feedback. We are looking forward to seeing you back soon!Kind regards,

10/10 Loistava

idan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great vacation in Mitsis
Everything was 10/10!!!
Yöpyi 3 yötä syyskuussa 2023
Laguna Management Team vastasi 3.10.2023
Dear Idan, Thank you for your positive feedback! We are excited that everything was to your satisfaction! We look forward to the opportunity to welcome you back in the future. Kind regards,

10/10 Loistava

Mario

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really enjoyed our stay. Family friendly property. The beach in front of the property was not great but you could walk to a much nicer beach. I would suggest perhaps having a train or something to transport guests to the nicer beach.
Yöpyi 3 yötä syyskuussa 2023
Laguna Management Team vastasi 17.9.2023
Dear Mario, Thank you for taking the time to share your views regarding your recent stay with us. We are excited to hear that you really enjoyed your stay! Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. Your comments and suggestions are highly appreciated and will be taken into consideration. We look forward to welcoming you back again soon! Kind regards,

10/10 Loistava

INES

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Très beau complexe, on s'y sent extrêmement bien. Le personnel est aux petits soins, vraiment adorable ! Le buffet n'est pas top mais les restaurants sont excellents. Les chambres, notamment la salle de bain mériterait d'être rafraîchie, la propreté des chambres est aussi perfectible pour un 5 étoiles. Petit bémol sur les lumières des couloirs et les clims allumées non stop (pensons à la planète). Des activités et concerts sont proposés c'est top !
Yöpyi 6 yötä syyskuussa 2023
Laguna Management Team vastasi 16.9.2023
Dear Ines,Thank you for your review and for choosing us for your holidays. We appreciate your compliments on our staff and we are happy to see that you remained satisfied with our activities as well as our entertainment program. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Loistava

Karen Louise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff who all seem to go out of thier way to help, rooms modern and clean with nice extras. Plenty of space. Very varied food choices at all times of day & night.
Yöpyi 7 yötä syyskuussa 2023
Laguna Management Team vastasi 13.9.2023
Dear Karen, Thank you for writing your lovely review and we appreciate your compliments on our very friendly staff as well as the variety of our food offerings. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Loistava

Danny

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel, great facilities, didn't leave the resort once. Extremely accommodating - the kids club is fantastic!
Yöpyi 6 yötä syyskuussa 2023
Laguna Management Team vastasi 13.9.2023
Dear Danny,Thank you for sharing your views regarding your recent stay with us. It is nice to see that our facilities met your expectations! We hope to have the opportunity to welcome you again in the future. Kind regards,

10/10 Loistava

Said

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personal sehrrr extrem freundlich. Super Familienhotel.
Yöpyi 8 yötä syyskuussa 2023
Laguna Management Team vastasi 11.9.2023
Dear Said, Thank you for your lovely review and for choosing us for your holidays. Being more than accommodating and helpful but also extremely kind and friendly are some of the values of hospitality we believe in! We are looking forward to your return. Kind regards,

10/10 Loistava

Hernan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä elokuussa 2023
Laguna Management Team vastasi 2.9.2023
Dear Hernan, Thank you for the positive feedback! It was a pleasure having you with us and we hope to see you again in the near future!Kind regards,

10/10 Loistava

THOMAS FRANCOIS

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tout est excellent: prestations, service, propreté, activités
Yöpyi 9 yötä elokuussa 2023
Laguna Management Team vastasi 20.8.2023
Dear Thomas, Thank you for your amazing review. it is nice that everything was to your satisfaction. We look forward to welcoming you again soon! Kind regards,

10/10 Loistava

Vincent

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is really fabulous, everything is perfect, personnel are very Kind, helpfull and professional. The prestation are more than we could expect.
Yöpyi 7 yötä elokuussa 2023
Laguna Management Team vastasi 20.8.2023
Dear Vincent, Thank you for your lovely review and for your excellent comments regarding our team! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete! Kind regards,

6/10 OK

Ali

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
1- STRAND VOLLER KLEINE FELSEN.. KINDER HABEN KEINE CHANCE ZUM SCHWIMMEN.. DAS STRAND VOR DEM HOTELWAR NICHT GENIESSBAR. 2- AUTO VERMIETER "ANSA" IN HOTEL FAHRZEUG AM LETZTE TAG WAR DAS KUPPLUNG AM ENDE UND NICHT ERWÄHNT ZUM GLÜCK BRAUCHEN WIR DAS AUTO NUR ZUM FLÜGHAFEN. 3- HABEN WIR IMMER WENIG SEIFEN UND SHAMPOO IN HOTELZIMMER 3- LEIDER KEINE 5 STERNE WERT
Yöpyi 7 yötä elokuussa 2023

10/10 Loistava

Christos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A wonderful holiday at the Mitsis Laguna! The best hotel with the best staff! My family and I spent 11 nights at the Mitsis Laguna and had the most amazing and relaxing holiday. The hotel itself is great with excellent facilities, very clean and with great dining options. The food served at all the restaurants was of an excellent quality, tasty and plentiful. Most importantly, all the staff were amazing! Very friendly, attentive and made us feel very welcome. They all went out of their way to make sure we were looked after. For me this sets the hotel head and shoulders above the rest. Thank you very much to the whole Team! Far too many too many to personally name, but a special thanks goes to; Panayiotis – manager; Alexandros – manager; Babis – reception; Giorgos – buffet; Dimitris - à la carte; Panayiotis - à la carte; Antonis – Cretan; Spyros – Italian; Johnny – Asian; Matheos - beach bar; Lefteris - beach bar; Petros - pool bar; Apostolis - security; Iliana - night bar. We hope to be back to your fantastic hotel in the near future.
Yöpyi 11 yötä heinäkuussa 2023
Laguna Management Team vastasi 5.9.2023
Dear Christos, Thank you for your lovely review and for choosing us for your holidays. We are excited to see so many members of our team mentioned by name in your comments! They will be thrilled to know that they made a positive impact in your experience! It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Loistava

Marco

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tiene una excelente atención de todos los empleados. Muy buen lugar, buena comida, buena atención!!!
Yöpyi 3 yötä elokuussa 2023
Laguna Management Team vastasi 16.8.2023
Dear Marco, Thank you for your excellent review. Creating unforgettable memories and experiences for our guests is our top priority, and we are happy that we achieved this with you. We are looking forward to seeing you again in the near future!Kind regards,

10/10 Loistava

Mahari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The best thing about this hotel is the service. The best i have seen. Everyone is professional and friendly. There is nothing in the area within walking distance but 10 mins taxi drive to Hesronesou lots of bars and restaurants to cater for all ages. Definitely recommend the hotel.
Yöpyi 7 yötä elokuussa 2023
Laguna Management Team vastasi 14.8.2023
Dear Mahari,Thank you for your review and of course for recommending us. Your compliments on our service are much appreciated. It was a pleasure having you with us and are looking forward to welcoming you back soon!Kind regards,

10/10 Loistava

Oded

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä elokuussa 2023
Laguna Management Team vastasi 14.8.2023
Dear Oded, Thank you for the perfect rating. It was a pleasure having you with us and we are looking forward to seeing you back soon!Kind regards,

6/10 OK

Eleri

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 7 yötä elokuussa 2023
Laguna Management Team vastasi 14.8.2023
Dear Eleri, Thank you for your feedback. We would have been more than happy to assist you with any inconvenience you may have faced. Kind regards,

10/10 Loistava

Mike

Hyvää: Majoituspaikan kunto ja tilat
Amazing service
Yöpyi 3 yötä elokuussa 2023
Laguna Management Team vastasi 13.8.2023
Dear Mike, Thank you for your review and for your compliment on our service. It was a pleasure having you with us and we hope to see you back soon!Kind regards,

8/10 Hyvä

Martin Bruce

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel is well setup, the various restaurant options is a welcoming variant from the buffet option, sushi bar is nice with a preset platter and no bookings required, my advice is to take beach shoes if you are going to venture into the sea due the rock surface.
Yöpyi 14 yötä heinäkuussa 2023
Laguna Management Team vastasi 13.8.2023
Dear Martin, Thank you for your review and for choosing us for your holidays. We are happy that we met your culinary expectations. Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. We hope to welcome you again to our hotel. Kind regards,

10/10 Loistava

Stefano Brenz

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything excellent, huge variety of food and drinks, three pools and a beach.
Yöpyi 7 yötä heinäkuussa 2023
Laguna Management Team vastasi 6.8.2023
Dear Stefano, Thank you for your review and for choosing us for your holidays. We are happy that everything was to your satisfaction. We hope to welcome you again to our hotel. Kind regards,