Lomamökit – Gruinard Island

”We loved the view of the loch and harbour from our room! Great breakfast, comfortable bed and warm greeting upon arrival (with a welcome drink and snack). We stayed only the night before our ferry crossing to Lewis, but loved Ullapool. From the hotel, it was an easy walk to the town center with plenty of dining options. Unfortunately the next morning, we discovered that our rental car had been keyed in the parking lot. Despite this, a lovely town and highly recommended hotel.”

”OK hotel in a nice little town”

”Very good service. Nice and clean room, and a good breakfast. Nice view and location”

”We booked this hotel in advance as part of our NC500 tour. We stayed at several hotels during our trip, all of which were enjoyable except this one. In our opinion, the photos used to advertise the property do not accurately reflect its current condition. My wife and I were extremely disappointed when we arrived. The staff we encountered were friendly and polite, and they were the only positive aspect of our experience. Our room (Room 25) was accessed via several flights of narrow, winding...

”Incredible property the room was above and beyond our expectations. Clawfoot tub, coffee bar, the best bed and lovely hosts. Walking distance to Ullapool. We wished we had stayed for two nights. Very thoughtful touches to the room and our stay. We hope to be back one day!”

”I booked a room described as a 'Double or twin room with sea view'. In the notes of the booking, I requested twin beds but I was allocated a double room. The man serving me - older gentleman, white hair - would have struggled to care less. No apology, he just blamed Expedia and gave us a room with no view, which wasn't how we wanted to end our trip. There are signs everywhere telling guests what all the rules are. The hotel feels like an old people's home rather than a holiday destination. ...

”Beautiful location. Staff was very helpful. Great food for supper & amazing selection for breakfast.”

”Extremely disappointing stay. I booked for 3 people, but the room was only suitable for 2. The third bed was tiny, rock hard and not fit for proper sleep. I could not let my son sleep on it, so I had to use it myself and eventually ended up on the floor. After driving over 8 hours, this completely ruined what was meant to be a nice family trip. Even worse, the hotel has not properly responded to my complaint or refund request through Expedia. Honestly, the fact this place was one of the only...