Ulkopuoli

Arvostelut: The Westin Sohna Resort & Spa

5 out of 5
The Westin Sohna Resort & Spa
Vatika Complex, Gurugram, Haryana

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 62 kautta 118 arvostelua" "
Arvosana 8 - Hyvä. 31 kautta 118 arvostelua" "
Arvosana 6 - OK. 7 kautta 118 arvostelua" "
Arvosana 4 - Huono. 8 kautta 118 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 118 arvostelua" "

8,0/10

Siisteys

8,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Pranati

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best for a weekend getaway. Services are great. Food in their restaurants is amazing. Multiple activities for all age groups. Overall a nice experience.
Yöpyi 2 yötä maaliskuussa 2024
Nivedita Avasthi vastasi 30.4.2024
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and we appreciate you taking out time to review us. We are delighted to read that our services and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. We look forward to many more opportunities to be of service, and hope to see you again soon. Be Inspired. Be Renewed. Warm Regards, Nivedita Avasthi General Manager

10/10 Loistava

Rishika

Yöpyi 1 yön elokuussa 2023
General Manager vastasi 5.9.2023
Dear Guest, Renewed greetings from The Westin Sohna Resort and Spa! Thank you for taking out the time to review us after choosing to stay with us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Nivedita Avasthi General Manager

8/10 Hyvä

RAHUL

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful stay with amazing hospitality. Staff was courteous and they know their job well. Definitely recommended.Food was good but they need to bring in more variety in their spread.
The Westin Sohna Resort & Spa vastasi 10.7.2023
Dear Guest, Warm greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for and we appreciate you taking out time to review us. We are delighted to read that our services and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. However, your feedback regarding the food spread has been well noted. I have directly addressed this feedback with the manager in charge to take this up strongly with the team and avoid such recurrences. We look forward to many more opportunities to be of service, and hope to see you again soon. Be inspired. Be renewed. Warm Regards, Nivedita Avasthi General Manager

10/10 Loistava

Divya, IRVING

Yöpyi 1 yön helmikuussa 2023
Nivedita Avasthi vastasi 29.5.2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa!Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Nivedita AvasthiGeneral Manager

10/10 Loistava

Neha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2023
Nivedita Avasthi vastasi 12.3.2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa!Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Nivedita AvasthiGeneral Manager

2/10 Hirveä

Nitish

Matkusti perheen kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
There is no working standard of staff .
Nivedita Avasthi vastasi 12.3.2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Nivedita AvasthiGeneral Manager

8/10 Hyvä

Srikrishna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful Property
The overall stay was pleasant and comfortable except the Check-in.
Yöpyi 1 yön lokakuussa 2022
Rahul Puri vastasi 12.3.2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa!Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Rahul PuriMulti Property General Manager

8/10 Hyvä

Sunil

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worth the visit. 👍
Apart from overpriced food all other aspects of the stay were great. Very friendly staff , well spread out property with so many activities to keep oneself pleasantly occupied.
Yöpyi 2 yötä tammikuussa 2022
The Westin Sohna vastasi 18.1.2022
“Thank you so much for taking the time to leave us this amazing feedback.”

8/10 Hyvä

Ankit

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

2/10 Hirveä

Manish

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön elokuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great experience
Yöpyi 1 yön heinäkuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Hyvä

Rakesh

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was good and satisfying.
Yöpyi 1 yön huhtikuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a gift to our parents for their anniversary! They loved it and the place was very clean and sanitized. Definitely Covid approved :)
Yöpyi 2 yötä helmikuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Inderpal Singh

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Hyvä

sumit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

VIKRAM

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fun time with Family
It’s a fun time together with whole family after a very very long time. It’s a beautiful property with all amenities and with lots of activities for kids. Kids had a great blast.
Yöpyi 3 yötä tammikuussa 2021
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

KHUSHBOO

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2020
Team Westin Sohna vastasi 2.11.2020
Thank you for your lovely rating! Hope to see you soon again!

10/10 Loistava

VANJUL

Yöpyi 2 yötä syyskuussa 2020
Team Westin Sohna vastasi 2.11.2020
Thank you for your lovely rating! Hope to see you soon again!

4/10 Huono

shikha

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible service and cleanliness
The standards have really deteriorated. we checked in at 3 however got the room only by 4:30 PM and was still being cleaned. The next day too despite repeated requests the rooms were cleaned only by 6 pm which meant sitting in unmade rooms. The cleanliness was horrible and no replenishment for towels, toiletries, one had to call them for everything. There were no glasses in the room and the service was very delayed. Honestly the staff (housekeeping and team at the restaurant) were really stretched and were trying their best to cope but it is sheer mismanagement on the hotels behalf. Horrible experience and feel bad for the staff that has to endure the criticism from the guests due to lack of service and cleanliness. will not visit again.
Yöpyi 2 yötä elokuussa 2020
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Kamal, Delhi

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing customer service and overall hospitality. The food is delicious and the chefs are very helpful in customizing the dishes e.g we asked for gluten free and lactose free meals and it was prepared for us.
Yöpyi 2 yötä heinäkuussa 2020
Tusch Daroga vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Tusch Daroga General Manager

10/10 Loistava

prashant

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2020
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Yasushi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2020
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 2 yötä marraskuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful weekend gateway. Had a great stay. Food is delicious as well.
Yöpyi 1 yön lokakuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic pool great food lovely rooms and pleasant staff
Yöpyi 2 yötä syyskuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the best resort I have been to in delhi. The Premiere Villa with its niche design, private space and full garden villa was very pleasant to our senses. The restaurant
Yöpyi 1 yön syyskuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Jasneet

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything about the property is good. No complaints at all.
Yöpyi 2 yötä syyskuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Rajneesh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay...
They are so amazing...everyone over there are so welcoming...never ever found this kind of experience...value for money...awsm location...away from city....
Yöpyi 1 yön syyskuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

2/10 Hirveä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
PATHETIC EXPERIENCE Overall experience was pathetic except food. Food was nice. The rooms cleanliness and hygiene were badly compromised. It was like u r staying in some cheap lodge with lot of insects and lizards in ur room and rooms and around ur is all flooded. There is sever problem with electricity and also fittings in bathroom are also leaking. Everything was brought to the notice of Manager and other staff, but they are all helpless and are only sorry and nothing more they can do. They must refund my room rent and give a written apology. ONE SHUD CHOOSE HOTEL OTHER THAN WESTIN SOHNA ROAD.
Yöpyi 2 yötä heinäkuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Loistava

Parikshit

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2019
Anoop Pandey vastasi 17.5.2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

6/10 OK

amardeep

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good for nothing
Poorly managed property..
Yöpyi 1 yön kesäkuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from the Westin Sohna Resort and Spa! Thank you for taking out time to share your valuable review with us. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. Having stated that, it is disheartening for us that we were not able to achieve the same during your stay with us. We assure you that our team takes utmost care of our guests and feedbacks such as these will surely be worked upon. Your concerns have been noted and shared with the management for immediate rectifications. . We do hope that you’ll give us another opportunity to welcome you back and curate an exceptional experience for you and your loved ones! Warm Regards, Anoop Pandey General Manager

8/10 Hyvä

pankaj

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
good ambience , courteous staff, green surroundings . rest rooms need to be more cleaner
Yöpyi 2 yötä kesäkuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us and appreciate you taking the time to share a review. We are glad you enjoyed your stay with us and the services met your expectations. We strive to ensure that our guests enjoy a memorable experience and we are delighted to know that we were successful in achieving the same. We hope that we will have the pleasure of welcoming you back soon! Please do connect with us on social media for latest updates and promotions. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

10/10 Loistava

kavita

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hospitality
The outstanding experience is due to the excellent team. Each staff member makes one feel welcome and special. From the reception desk to Amit , who drives the golf cart , the chef or the team that serves in the restaurant ( have to mention Ali - and Pritam the manager and Sanaa). It was the peak of summer but the rooms are cool and we relaxed in the calming ambience. The heavenly spa is beautifully constructed. I particularly loved the room called the sanctuary and spent some quiet time in it.
Yöpyi 2 yötä kesäkuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for staying with us and we appreciate you taking the time to share your feedback. We are humbled with your heartwarming and appreciative note on your memorable experience with us. Our front office, culinary and service teams are thrilled to know of your kind words and we are sure your words of encouragement would go a long way in inspiring and motivating the team. It was a pleasure serving you and we look forward to welcoming you and your family back for more of such rejuvenating stays. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

10/10 Loistava

Puneet

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

8/10 Hyvä

Samarjit

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Its a good property. It should improve and make the main coffee shop bigger as it caters to main lunches/dinner/Bf and gets over crowded. Also the food is on the expensive side, specifically the cost of the buffet are not justifiable or worth it. The gym should be better maintained and manned . It was like a hot furnace inside the gym.
Yöpyi 1 yön toukokuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from the Westin Sohna Resort and Spa! Thank you for taking out time to share your valuable review with us. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. Having stated that, it is disheartening for us that we were not able to achieve the same in all aspects of your stay. We assure you that our team takes utmost care of our guests and feedbacks such as these will surely be worked upon. Your concerns have been noted and shared with the management for immediate rectifications. . We do hope that you’ll give us another opportunity to welcome you back and curate an exceptional experience for you and your loved ones! Warm Regards, Anoop Pandey General Manager

8/10 Hyvä

Tarkistettu asiakas

感想
全般的に綺麗で快適でまた行きたいと思えた。 プールの水も綺麗。特にウサギやモルモットと触れ合えれるのはインドでは貴重。餌やりは係のおじさんがとても気持ちよくサービスしてくれた。 部屋は過剰な期待はしない方がいい。フロントへ頼み事しても時間はルーズで30分は遅れてくる。 ドライヤーが無くて頼んでも、部屋にケーキを予約してても散々フォローして30分かかった。 自然な中での部屋なので仕方ないがかなり大きなゴキブリがバスルームに出て処置に困った。 時間に余裕を持ってサービス予約する、虫やトカゲは仕方ないと割り切ればグルガオンからの週末旅行にはかなりオススメだと思う。食事はかなり美味しかった。
Yöpyi 1 yön toukokuussa 2019
Anoop Pandey vastasi 3.7.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. Your commendations for our team have been shared and received with much gratitude. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The property itself is quite nice and pleasant however the way things are operated and the way staff treats the guest is beyond appalling. I wanted to take my 7 months pregnant wife for a getway babymoon since she cant travel long distance. I decided to book this resort as I had heard nice things about it. After I booked the resort, I called them to arrange a decoration for my wife with baby pictures. The staff who picked up said she will arrange a callback for me. Obviously I never got any callback. I called back again after 4 days and the same thing happened. After another 2 days, I called back and got hung up on. Finally I got an answer that they can't arrange these kinds of decorations cannot be arranged. This left me helpless as my checkin date was only 2 days away and I was left with no choice but to go ahead with the booking since I was not allowed to cancel anymore. For this, they offered me a complimentary cake which I never wanted and didn't care for. Before the checkout, I suggested my wife take a shoulder and foot massage. I called the spa and checked with them that if they can offer spa services to my wife and explained them that she is 7 month pregnant and just needed foot and shoulder massage. They said they can definitely offer it. I dropped my wife to the spa and went to reception for checkout. At spa, they refused to give her massage and provide cart to drop her and made her walk all the way from spa to reception at 2'o clock in the afternoon.
Yöpyi 2 yötä maaliskuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
The property itself is quite nice and pleasant however there are a few things that
Yöpyi 2 yötä maaliskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great nature's retreat to soothe the senses. Esthetically made & well maintained. Staff was very curteous & eager to help.Child & family friendly activities like the mini zoo, the pool, indoor & outdoor kids play area, cycling, outdoor games & sports, are available. The one bedroom villa was a luxurious experience with a huge & splendid bathroom with a tub. All in all a great stay & very approachable place.
Yöpyi 1 yön maaliskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön maaliskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön maaliskuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I booked a villa and it was really awesome. They decorated the room for our wedding anniversary which looked pretty nice! Food was good too, Staff was very courteous.
Yöpyi 1 yön tammikuussa 2019
Team westin vastasi 25.2.2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you sharing an excellent feedback! I’m delighted that you enjoyed every bit of your stay with us. Your kind words regarding the team and our offerings are very warmly received. We invite you to join us on Facebook, Twitter and Instagram to keep informed on our bespoke offers, events calendar, destination tips and more. Once again, thank you for writing to us and we look forward to the pleasure of welcoming you back. Be Inspired. Be Renewed.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hospitality, lush green property. Will definitely come back soon
Yöpyi 1 yön joulukuussa 2018
Team Westin vastasi 27.12.2018
Dear Guest, Thank you for this wonderful feedback. It was a pleasure serving you and we look forward to welcoming you and your family back for more of such enriching getaways. Do follow us on social media for the latest updates