Hotellit uima-altaalla - Hanley Castle, Worcester

”Breakfast was nice! Bed was comfy. There was a door leading to the room next door to us which wasn’t locked but we just put some bags up next to it.”

”It was an excelent stay as usual ”

”Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. ”

”The reception at the hotel was excellent, however the evening menu and food was disappointing.”

”Good facilities ”

”All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. ”