Hanover Hotellit

”Clean rooms. Great staff. Decent breakfast included.”

”Good facility, convenient to airport and surprisingly quiet, given it is in the flight pattern for the airport and backs up to the expressway. Didn't experience any noise while inside the property. Breakfast was adequate but the service staff was EXCEPTIONAL. Professional, friendly and extremely competent. Would recommend if you are traveling with pets as they seem to be the only hotel in the area that allows pets (with an additional deposit/fee). Only surprise we had was the $10 for...

”Clean , staff , parking , breakfast good !”

”Bad”

”We booked based on price and reviews. This had good reviews. Lobby was clean and check in smooth. But that is where our experience ended being positive. We got to our room and it REEKED of cigarette smoke. We went back to desk to ask for a nonsmoking room and he said all rooms were non smoking and they were full so no changes he offered to spray deodorizer and we accepted that offer. Upon opening shades we then see that the floors had not been cleaned, like in a long time! Coffee stains...

”Room was fine. Floor in common spaces needed cleaning. Elevator floor and walls were noticeably dirty. Room had a musty smell and fan in bathroom did not work. Breakfast was mediocre. We asked if there was milk for the cereal and were given a partially frozen gallon of milk to use. It was not appealing. Proximity to Kings Dominion is as good as you can get. It is right across the street. There were railroad tracks behind the room but we did not hear any trains. Could be because we ran the air...

”Staff were excellent. Hotel was under construction during our stay. Hotel did a good job keeping construction interference to minimum. Room was nice, clean, and roomy but the air conditioner was old and LOUD. Like being inside an engine! Bathroom doesn't look like it was remodeled with room - warped door and older tiles. But not a problem. Only criticism was the old, ver LOUD air conditioning unit...right next to bed.”

”We liked clean room, staff, breakfast, and parking.”

”We will be staying there again”

”A/C was a little off. I understand they are going through some upgrades. Understandable. Great stay. Would recommend!”

”The staff was very friendly and the hotel room was very clean!”

”Staff, clean facility, breakfast and coffee availability”

”We had 2 rooms. 1st of all to start 1 of the keys didn't open the door and we had to go back to the lobby to get it fix. Then as soon as we enter the room it had a very terrible odor. We ask for 2 rooms and I ask to have connecting rooms well I didn't get my request. Pool was close for maintenance and hotel needs an update.”

”Great”

”Breakfast was great, and pool area was great”

”This property was wonderful. They served a delicious free dinner with 3 complimentary drinks and half priced desserts. In the morning we had a great hot breakfast buffet. The staff were all kind and helpful. We found out this is a family owned hotel and it shows in all the details. The bed was comfortable and the room was also nicely decorated. A great stay!!!!”

”The staff was very polite and helpful”

”saw cockroaches”

”My stay at the Holiday Inn Express was outstanding from start to finish. The hotel was exceptionally clean, the staff was welcoming and attentive, and the breakfast was delicious. The bed was incredibly comfortable, making for a restful and enjoyable stay. A special thank you to Hope, who truly exemplified excellent customer service. She was friendly, personable, and always willing to help with any questions. This was an exceptional experience with no complaints whatsoever. I will absolutely...

”I actually had a nice stay. The workers were professional and considerate.”