Huvilat – Harrow

”Persistent heavy cigarette smoke smell in the room for both nights which did not clear even after ventilating. We woke up with dry/sore throats. We reported the issue during the stay to staff member Rosalina, who acknowledged it and provided free parking as a goodwill gesture, but the problem remained unresolved. An alternative room offered could not accommodate 5 guests, so moving after settling in with children was not practical. There were also cleanliness issues (spiderwebs). The stay...

”I stayed for two nights. The room was very spacious and comfortable.The reception and concierge team were friendly. I ordered room service for all my meals and the food was consistently great. Unfortunately, the spa experience, which was a key reason I chose the hotel, was a major disappointment. The spa reception team were friendly and recommended a hot stone massage, but I was instead given what seemed to be a standard full body massage. It felt more like a body rub than a proper treatment. I...

”I had a really lovely stay here, the house is so charming and nicely decorated, it was so beautiful (and clean)! I stayed in the single room which was again very clean, the bathroom looked brand new and the bed was comfortable and the room had everything I needed. I was super happy with the location, and the staff was very friendly. Breakfast was good too and even though there were quite a few stairs that didn’t really bother me as overall everything else was very good. Will definitely stay here...

”The hotel room was such a disappointment. Too small for three people and the view was to another hotel. But the breakfast was really nice and a good selection for everyone.”

”Henkilökunta ensiluokkaisen ystävällistä. Kiitos! Huoneessa huono ilma, mutta pärjättiin. Siisti hotelli! ”

” Our room was good size and had big windows to the peaceful backyard & garden. The room had big bed with very firm mattress. The bathroom was designed beautifully and felt new. Tip, be prepared to pay 5% tip of the cost of your accommodation on top of the price you are already paying. They say its optional, but will stare you down. Good to also note that the check-out time is at 11, not 12 as mentioned at least right now in hotels.com site. ”

”Great location, great rooms, excellent care by staff.”