Hawthorn Hotellit

”cooked breakfast slightly overcooked but the breakfast menu was varied and good. Bedrooms are clean and feel part of the castle”

”Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

”very good sleep and stay”

”From a warm greeting from the staff at check in to a delicious breakfast just before check out a perfect stay. Good luck to all the staff doing the coast to coast cycle ride, shows great character and team spirit. Will definitely stay again”

”The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed.”

”Beautiful hotel rooms are well kept and in excellent condition. The food in the bowes incline is the best around I could have stayed at a relatives house but wanted to eat and have a drink here - delicious!”

”Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.”

”The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a...

”Very helpful staff. Lovely location. Perfect for what we needed.”

”The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great.”

”Mooi en grote kamer, lounge en restaurant. Maar waarom houten vloeren, het piept en kraakt, heel irritant”

”Basic hotel with basic amenities. Hotel and rooms need upgraded.”

”I stayed for two nights with my wife, bed and breakfast. We had one of the chalets out the back which was very clean and cosy. The facilities are first class and the staff were great. The food was superb, reasonably priced and large portions. The breakfast was very good with a ample choice.”

”Really comfortable beds and a lovely breakfast with lots of choice.”

”Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.”

”Was kept away most of the night by the extractor fan in bathroom of another guests room ”