Hazel Crest Hotellit

”The casino is a great place to stay just off the highway in Hazel Crest/Homewood. However this is the second time I booked with Expedia that the hotel did not recognize that I paid for my stay in full in advance. Last time I did not know this and was charged twice for my stay - once when I paid thru Expedia, and once when the hotel charged my credit card. It took me a little over a week to get this situation corrected and the duplicate payments refunded to me. This time, knowing what...

”Very nice place. Comfortable and clean!”

”Staff was pleasant and helpful. Ice machine was down due to recent power outage from severe weather and staff obtained ice from kitchen for me (above and beyond effort).”

”Hotel is good but room was cleaned 2 times in a week stay”

”We checked in on a busy night with a fatigued staff but everyone was super positive and calm. Great breakfast. ”

”The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!”

”I like the shower that the only thing but I didn't stay left the same day .it could of been more upgraded”

”We chose this hotel because it has the kitchenette and we knew we wanted to be cost efficient on food and beverages. If I had known that they don’t do housekeeping everyday and that you must request it I never would have booked the room. On day 3 they stopped by while we were gone and restocked the coffee and hand towels, that was it, didn’t make beds, restock bath towels, (I had to go begging for more and get eye rolls like I was such an inconvenience) they definitely didn’t vacuum or do dishes...

”My sister and I lost power due to a tornado last Thursday so we got a room at Tru. It was our first time staying there but it won’t be our last. This hotel was simply amazing. The staff was very helpful and nice. The front desk even gave us a tour before we got our room. The pool was nice and surprisingly quiet, and the breakfast was very delicious! I definitely recommend this hotel to any and everyone!”

”clean and satisfied for 1 night. Breakfast looked great but we just got coffee. Didn't like when checking in staff was seating and talking in Spanish and felt uncomfortable. They kid of gave us the stare down.”

”The staff were great and the rooms were clean.”

”It was awesome”

”The location was good for ease of getting on and off the highway. The building, room and parking lot were very clean, they have only been at that location for a year. The area is pretty rural. There is a McDonald’s nearby, a Dunkin’ Donuts and a Charlie’s for eating. And there are a couple of gas stations at that exit. The only negative, and it wasn’t a big deal was the number of parking spaces that can be seen from room windows is very limited. So if you’re the type that wants to keep an eye on...

”The hotel is well kept. The staff is professional. The area is full of great restaurants to eat. There's a park nearby for just walking, very safe neighborhood”

”Breakfast was amazing stuff was very attentive as soon as you step in you smell the cleanness I highly recommend to stay here. You won’t be disappointed. I actually booked twice at this hotel and also booked for my family.”

”Site was super clean and front desk staff was amazing.”

”Todo excelente!!!”

”This was the worst hotel I’ve ever stayed at. If you can, save your money and get a super 8 or a motel 6. This hotel seems like it’s cosplaying as a luxury hotel when everything is decaying and breaking down. When we arrived at the desk, the staff acted like we didn’t belong there, which is crazy. The hallway carpets smell like pee, multiple things in the hotel room were loose, and if you just walk through the halls on floor 1, you’ll see the stains, crumbling wallpaper, and chipped paint and...

”Check your bed but other than that was good”