Asunnot – Henrico

”Room was damp and smelly. Carpet tacky, bathroom floor wet from leaking toilet. One level above scary, nasty place in a nasty place well worth avoiding.”

”The breakfast was fresh. Parking was easy.”

”Good option for late night stay while traveling long distance on the interstate. Very friendly staff, good check-in experience. A ceiling patch was sloppily done and the A/C worked fine but control button needs replacing. Everything clean and comfortable. Expedia DID NOT mention $15 pet fee. Not free like Red Roof, but a lot less than other places. A good budget option when traveling along the interstate.”

”The room was clean but hotel is in need of updates. The hand soap and the conditioning shampoo were the same and the shower gel was empty. The toilet ran and the shower dripped all night.”

”It was new and Clean”

”No complaints. The room for the e three of us was unexpectedly large and clean. Comfy bed. No complaints.”

”check in was good. We were supposed to get a double room but were given a king with couch, which we thought was a sleeper. Got back to room later and folded the couch out and no mattress in it. Went to desk and attendant told me that since we set our bags on the bed that there was no refund, nor could we move to the room we paid for i was turned off. I had him just give us a blanket and extra towels so we could all take a shower. Lamps did not work in the room, and the fridge wasn't working...

”Hotel system was down when we arrived... the two ladies at concierge were bickering with each other instead of focusing on customers. Room was in bad shape... paint peeling off walls, creaky beds, musty smell. We were disturbed 3 times that night at 10pm, 11pm and midnight by someone either banging on our door or calling the room to confirm it was occupied, as they had been sending new guests to occupied rooms by mistake. It was ridiculous.”

”FILTHY!!! Booked a 1 night stay for 2 rooms 4 people. Our room was next to laundry area which was in use after 2AM! None of us were able to use the bathrooms to take a shower because it was so DIRTY. My son's room had a bunch of roaches running around. Dead ones were in lamp shade! They were put in a different room. Our hands stuck to the door jam in some places! Took a wet tissue and checked the floor. Black as dirt! Best Western has to check out this property.Has a pool but empty without any...