Matkat – Horsley

Abrupt unhelpfull breakfast staff booking you in to a table was very disrespectful so only went twice paid for all week but bad attitude.on both occasions. Main reception and other staff very polite. Main entrance Lift out of use all week resulting in other lift being very busy as now double amount of people using it. Thus 20 minutes waiting for it to have room to enter it on on one occasion.

Excellent staff, really helpful and understanding, only fault would be the air conditioner in one room wasn't great at all in the heat wave, bit the other three worked well. Overall great.

The staff were good, the buffet breakfast was okay but lacked variety. The evening meal offer of medditanen chicken was poor dry and overcooked and vegetables were non existent. The room wr

This was our return visit to the Doric Hotel & as before the staff were very nice especially the dining room lady Una, she was exceptional. I booked 2 sea view rooms in September 2025 but when we arrived in June 2026, our friends were given a side sea room. When we complained they offered to move them the next day (very disappointing as we’d booked months ago & both paid for a sea view room & expecting to be close together but we were on different floors) Rooms were tired & our bathroom had a bad water stench smell. Nice outdoor pool which we were able to take advantage of. Food was very nice & always a good choice. The evening entertainment was very much the same each evening just a different singer & some evenings felt very sorry for them when singing to only 10 people (which one singer described as a furniture sales room). Overall we had a good time but just need to sort out the booking system & update bedroom/bathrooms.