Hae hotelleja – Bay County

”Just was not the cleanest hotel. Was disappointed that when it said ‘no view of beach’ , it meant your staying at a property across the street.”

”Nice place to stay. Excellent location me and my children enjoyed spacious rooms”

”not enuff space to give a thorough review just know that this resort is not as clean as pics online make it out to be our room was clean but the hallways and elevators definitely were not, dirty and smelled. The pools are dingy not clear and staff watching pools do not enforce rules as some pre teens and teenagers were horseplaying & a preteen girl got pushed in on top of me holding my 9 month old grand daughter knocking her head underwater, by the grace of God she was not seriously hurt but...

”The view and location were great. We were placed in a room on the first floor by the staircase. The room looked and felt like it was an old janitors closet that they installed a toilet in. The room needs to be updated. The photos on the website were not accurate to the room we stayed in. You are also required to pay $15 to park your vehicle across the street. We will not be staying here again.”

”The view of the beach was excellent. And the location of the hotel. But the AC unit in living room kept leaking. They tried to fix it twice and it still leaked all over the floor. We had 8 people staying in the room and for some reason all they wanted to give us was 4 towels and wash cloths. Plus we needed extra towels besides the 8 to keep the floor dry. We told housekeeping everyday and they said they would send maintenance but never showed up. Hopefully the next family doesn't have these...

”I love the beach front access.”

”We had an early check in at 3 o'clock could not check in till 330. There were no towels no washcloths no soap no shampoo. The floor was sandy. The tub was rusted. The water pressure was low. It was aWe had an early check in at 3 o'clock could not check in till 330. There were no towels no washcloths no soap no shampoo. The floor was sandy. The tub was rusted. The water pressure was low. It was a horrible experience all around.”

”The location is great and good amenities Bk was good and good verities We had an issue with our refrigerator We could not get one that work and the last one we got after three attempts was freezing everything in it we were told this the only one available In the end we decide to go without the refrigerator which was kind of struggling . Another note our room did not have an exhaust fan in the bathroom not sure if all the room are the same”

”The pool is fabulous .”

”Hospitality and Food was awesome. Our ice machine was not working on our floor for a few days. The view was beautiful as we had the gulf to look at. Coconut Charles was great. I would say a tad expensive but overall reasonable.”

”The lady at the desk was rude”

”If you have a chance - book this hotel for at least 2 days. The amenities are top notch - but with check in at 4oclock - and check out at 11 - if you stay only one day, you really don't get to utilize them at all. The room was clean and well maintained. The troubling thing was the sliding barn door to the bathroom - how does this afford privacy when it is aiming towards the bedroom??? I think this was a miss on how the room was designed. We did love the walk out patio to the pool - and...

”The room was clean, great service when check in pool was clean, breakfast area was nice, housekeeping was awesome balcony was clean hotel was nice and we will be coming back 😀 👌”

”Shortly after checking in, I received a text message from the staff asking if needed anything. I really appreciate that. They were were very helpful and courteous.”

”I hate the fact the check in is so late I had to wait in my car for 3 hours lol. The pool couldn’t be used at night since the lights in it were broken. And the bathroom needed some serious fixing. I was only here for one night though so I put up with it. But other than that the staff were nice, the hotel is in a good location pretty close to the Walmart and Pier Park.”

”Loved the beach view, rooms were clean enough for the price we paid though the bathtub paint was peeling causing the tub not to drain. The front desk staff were very useless.”

”The room was great and worth the price. The only negative thing I have to say is that the tub needed to be cleaned other than that everything was great. The free laundry was definitely a plus. The front desk staff was beyond amazing!”

”Clean room with outstanding view from balcony. Staff was excellent, air conditioning worked perfectly and there were no long waits for elevator. Most comfortable bed and pillows I’ve ever slept on.”

”Tv never worked, air conditioning was not cool, rooms we’re old, no ice or working drink machines and staff were dismissive on anything that was brought up”

”Todo muy bien volvería a regresar”