Hae hotelleja – Cantón San Carlos

”Excellent hotel with excellent service. Hot springs area was amazing and much bigger than expected. We visited here in low season (May) and there were zero crowds in the hotel nor hot springs. If you go to this hotel, make sure you enjoy the hot springs at night time as well. ”

”⭐⭐⭐⭐⭐ Perfect Base for Exploring La Fortuna If you're planning a trip to La Fortuna, this hotel checks every box. The location is unbeatable — just minutes away from the Arenal Volcano, stunning waterfalls, and the heart of La Fortuna city. Everything you came to see is practically at your doorstep. The rooms are large, spotlessly clean, and fully air-conditioned — a true comfort after a long day of exploring. You come back and immediately feel at ease. Breakfast is included and genuinely good —...

”Upea paikka”

”Excellent service, staff was very kind. Room super clean and breakfas”

”Uniquely beautiful location and world class birding”

”Clean, nice staff overall, felt safe, beautiful hot springs and spa. Very dim lighting on path to rooms at night. My only complaint is that they are trying to charge me for a third person when only two of us stayed here, checked in, and confirmed with staff at check-in. Staff not being very helpful with refunding for the non-existent third person. Disappointing to my trip because I really did like this place, but probably won’t stay here again because of this. Double check your reservation with...

”My wife and I recently stayed at Hotel Sanctuarium for 5 nights for her birthday and 5 stars doesn’t express how much we enjoyed staying here. Every staff member from the front desk to our personal concierge to the restaurant/bar staff was top notch. They greet you everytime you enter the property, they decorated our room for my wife’s birthday, they give you tours around the hotel, they notify you when a macau is in the trees, etc. they take care of all the little details that made an amazing...

”Nice stay for one night. Room is very basic & small. Very good service at the reception. Enjoyed the pool & jacuzzis, and the small forest trail was a nice extra. Breakfast however was a joke: worst we’ve had in 2 weeks in Costa Rica. Cheapest possible ingredients and even coffee was bitter & bad (first time ever in CR :)”

”Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife”

”It was ok”

”El servicio al cliente bastante malo , la mayoría hablan regañando al cliente . La habitación con una de las camas sucias . El personal muy mal entrenado”

”Secreto la Fortuna was nice Hotel with a perfect location. Staff was friendly and really helpful and Spike english pretty well. Hotel is built quite recently so the garden is going to be much nicer than it is right now. No complains!”

”Hébergement très bien situé à La Fortuna. Nous avions une chambre supérieure , on se sentait littéralement dans la jungle sur le balcon. J'y ai même vu un singe ! Plusieurs piscines très tranquilles. Distance à pieds de El Salto où les locaux se baigne dans la rivière. ”

”Beautiful property with stunning views of Arenal. The room was clean, spacious, and very comfortable. Breakfast buffet was great each morning with made-to-order omelettes, a new variety of main dish options each day, yummy baked goods with fresh tropical jams (mixed tropical fruits & green papaya were my favorites), and a nice selection of sauces to add. Thermal springs were a main highlight of the stay, 7 pools allowed different temperature options. Their included relationship with another...

”Before I check in they didn’t tell me that hotel doesn’t have hot water, after check in they told me that system is broke and no hot water until 8 pm but I was there 4 days I had to take shower with cold water and never had hot water several times I complained but always they had a excuse ”

”We stayed at several luxury hotels during our travels to Costa Rica and, while all were stunning, this one out-shown them all. We first learned of the place from The Reluctant Traveler and committed upon learning of their sustainability efforts. Upon arrival, we were warmly welcomed and our room was beyond expectations. We loved that they have an adult-only section of the resort. The design of the grounds encourages exploration and we saw a wide variety of birds including toucans, Curassows and...