Hae hotelleja – Cheshire East

”We had a suite which was miles from reception up and down stairs plus the signage was poor and confusing. Reception had a care less attitude when I overheard another guest explaining their issue. Equally they didn’t care that someone had been smoking in our room and cigarette ash was on the carpet and the window frame. The bed throw was disgusting and not to be explicit I’ll leave it at that. ”

”Nice SPA hotel Highly recommended ”

”Good value and friendly staff ”

”Very clean quite and relaxing ”

”Great room excellent venue”

”Parking was very easy and staff were amazing. Only thing I would comment on is the room we were in was looking a bit tired and was in need of a deep clean a lot of dust in higher up places and the breakfast should have more options.”

”Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. ”

”The main complain is that the client service was not so friendly in the reception. The receptionists helped if required but it was evident that they were not happy serving you. ”

”Great hotel, with lovely staff.”

”This is the second of recent stays we have been in very dated rooms, first visit no hot water and this time the cold water tap on the bath didn't work at all! Spoke to manangement who said we should have called maintenance, however at 7.30am and with 2 dogs who would bark and wake other guests not a considerate option! should have worked in the first place! Manager did suggest he would contact me after we left but so far he has not! Not sure we will stay again now, very disappointing as we have...

”Lovely refurbished hotel with very friendly staff and nice food. Restaurant not open Mon-Tue but can still get good pub food in the bar each night. Wasn’t a problem for us, being March but no air con in rooms.”

”Absolutely beautiful hotel in such gorgeous surroundings. From the drive up to the car park, the walk through the walled gardens to the elegant reception hall everything blew us away. Then we got to the room and once again our expectations were met and exceeded. What a beautiful room we had (304). Sumptuous bedding on what could only be described as huge and lovely decor throughout. All staff were amazingly attentive and enthusiastic. Beautiful food on the brassiere and then had some time in...

”Room was OK (King Suite), neighboured with another room - unfortunately neighbours were far too loud. (We used ears plugs otherwise we'd need to change rooms. Lack of drinking water in the rooms. The room itself was a bit dim with worn furniture. Bathroom lacked ventilation and thus accrued mold on the blinds. Had several disturbances in the night with noise. Poor signal with a small outdated TV. Good large fluffy bath towels, comfortable bed. Nice view from the window. Good breakfast selection....