Hae hotelleja – Cheshire East

”We only stayed for 1 night with our dogs, the grounds of the hotel are stunning with lovely views. We were only given 1 bottle of water for our room, when booking I was advised the additional supplement for pets would ensure plenty water in the room, this was not the case but we had plenty with us anyway so didn't see the point in mentioning it. We pet friendly restaurant was lovely albeit dirty wine glasses on the tables covered in lipstick. The starer came out way to quick literally took our...

”The staff were wonderful, the rooms clean and functional, but the property is a huge maze and not easy to find your way around. The "high tub/shower" amenities are not the safest to use.”

”We were instantly made to feel welcome when checking in, everything was explained to us regarding the facilities the dining arrangements and the bars. Very friendly and polite staff too. Would definitely stay again and highly recommend.”

”Lovely hotel”

”Room wq very spacious. Sauna was great.”

”Great hotel, with lovely staff.”

”Siisti huone erinomainen aamupala.”

”Lovely hotel. Stayed with my wife for her birthday. We had a deluxe room which was quite a long walk from hotel reception. The room was nicely decorated and the bed was massive! Only negative points for the room were the amount of cobwebs and dust around light fittings and soundproofing between rooms. We could clearly hear people in other rooms using their toilet facilities. We used the pool which was warm and changing room was clean and tidy. Buffet breakfast was superb, there is loads of...

”Amazing break! Staff all friendly. Food in main restaurant was amazing and had a great massage at spa by Hannah. Spa was all lovely and clean and not overcrowded. The only thing was the relaxation room was not open after our massage as we chose the last session. The pastries at breakfast were not worth the calories as a bit stodgy. Other dishes were absolutely amazing. Thanks”

”The main complain is that the client service was not so friendly in the reception. The receptionists helped if required but it was evident that they were not happy serving you. ”

”The building was nice but the room had a dirty bath, not dusted room and the seal had gone on the shower so water flooded everywhere. The restaurant had an issue so it was 2 3/4 hours before our food was served. We literally could have driven home and had tea and come back within that time. But our bed was comfy.”

”An enjoyable, stay very helpful staff.”

”Looking quite tired now in some of the rooms and have had to report maintenance requirements in different on my last 3 stays. Change of policy to not offer breakfast as part of a package without any change in price is sneaky and wasn't communicated at booking.”

”Property clean and functional. Very Golf oriented as expected. Good staff”

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