Hae hotelleja – Cuenca

”N/A”

”I booked this hotel believing it was in Quito. When I was told it was 6 hours from Quito I tried to cancel. They wouldn't refund. So, Sheriton lost any future bookings from me. Screw Expedia too. Not the best way to conduct business. These corporations are too greedy.”

”El hotel muy lindo y su encanto especial, lo único un poco incomodo la cama muy pequena”

”I made a complaint of this hotel due to they charge me of staying in hotel, even I have paid via ebookers the bill of staying in hotel. Other things in hotel are that there were thin walls and all noise was heard from outside and also from hotel lobby and restaurant until late evening.”

”Olvidé mi cargador en la habitación cuando hice el check out, a pesar de avisar ese mismo día y llamar varias veces ese día y al día siguiente no me devolvieron el cargador. Cómo puede ser posible que en un hotel con este prestigio se pierda un cargador. Yo y mi familia nos hemos quedado varias veces y nunca había pasado esto. No me dieron ninguna solución.”

”The hotel is a beautiful old house with a lot of character. The personnel was really helpful and nice, and the breakfast was excellent. The hotel was very clean and there was hot water in the shower. There was wifi and also a laptop for public use in the lounge area. Free tea and fruit and/or cake available all day. The hotel is located about 10 blocks from the main plaza, which didn't bother us, but I wouldn't recommend walking there alone at night.”

”Estaba sucio el baño, me pusieron toallas sucias, una noche no pude dormir había gente tomando y fumando afuera de la habitación, nadie hizo nada y no les importó no siquiera me ofrecieron una disculpa o me devolvieron el dinero de la última noche, terrible la atención, el lobby el suelo está sucio 🙈🙈”

”everyone was great”

”Everything in this boutique hotel is perfect, no doubt and book it”

”Staff was really nice , rooms were good and clean”

”Loved our stayed at this hotel, highly recommended it if you’re traveling to Cuenca, Ecuador”

”love the place!!”

”need to improve hot water system terrible to hot o to cold never right temperature also must install garbage can inside de room as well outside of the property”

”We liked the location of the property along the river; the bedroom was quiet and dark for a good night's sleep”

”Excelente servicio y ubicación para poder conocer el centro de Cuenca a pie.”