Hae hotelleja – Cuenca

”I made a complaint of this hotel due to they charge me of staying in hotel, even I have paid via ebookers the bill of staying in hotel. Other things in hotel are that there were thin walls and all noise was heard from outside and also from hotel lobby and restaurant until late evening.”

”M”

”Excelente ubicación y servicio.”

”I recently stayed at Mansión Alcázar in Cuenca, and the experience genuinely stayed with me. After a long day of travel involving buses, taxis, shuttles, heat, and exhaustion, I arrived tired and overwhelmed. The very first thing they offered me was a warm towel. That small gesture meant more than I can adequately explain. It immediately shifted the experience from “transaction” to “hospitality.” I had also been unexpectedly upgraded to a much larger room than the one I originally booked. The...

”Our stay at the Hotel Oro Verde was truly memorable. The service was impeccable, and the quality of the rooms, the restaurants, and the hotel in general was fabulous. Everyone there was incredibly friendly, and we were truly impressed by the warmth and hospitality of the entire staff. We especially want to highlight three people: first, Sabrina at the front desk made us feel right at home, always attentive and kind, helping us whenever we needed anything. Second, Elian, a young and enterprising...

”The hotel is a beautiful old house with a lot of character. The personnel was really helpful and nice, and the breakfast was excellent. The hotel was very clean and there was hot water in the shower. There was wifi and also a laptop for public use in the lounge area. Free tea and fruit and/or cake available all day. The hotel is located about 10 blocks from the main plaza, which didn't bother us, but I wouldn't recommend walking there alone at night.”

”Habitacion limpia”

”Amazing hotel great customer service and location”

”Great place to stay in the city.”

”The hotel is a boutiquish hotel with an excellent staff I would recommend it as a good value”

”Personal sumamente amable, tuvimos un pequeño problema con la limpieza pero lo solucionaron al momento, cerca de todo. ”

”Buena atención, limpio, buena comida y excelente ubicación”

”Dogs at location are friendly. Make sure you honk at arrival for doors to open!”

”Clean room”

”Nunca pude ver el hotel y no me dieron ninguna atencion”

”The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They...

”I booked the room with Expedia but, when I arrived, no room was available.”