Hae hotelleja – Cuyahoga County

”Courteous staff, extremely clean rooms. ”

”There are shops inside and a bar with food. ”

”Room was perfect, restaurant was gorgeous, staff was so helpful”

”Centrally located very nice”

”Gorgeous right downtown. Great for going to a show. Walk to food and entertainment. Comfortable bed. Clean room. Not the greatest views (paid extra for a higher floor) got view of parking garage and AC units on 11th. Parking extra. Valet is $60 a night. Closest parking garage two blocks $25 a day. Breakfast extra $17 per person each day. They have a full serving restaurant with bar. Indoor pool and hot tub in basement (smelled too moldy for me to enjoy) but it looked clean. Heated. Staff was...

”Very friendly concierge! Very engaging as he was walking through the lobby.”

”Arrival to hotel was very welcoming. Location and room were good, except that our view.was brick wall and trash... Well, cheap standard room... But we did not get any of Hotels.com Gold/VIP benefits.”

”Very friendly staff and clean rooms. Only thing is too soft pillows and bed. Price is good”

”There were roaches all inside of my room and the bathroom was very dirty I was disgusted ”

”The staff are super friendly and helpful, and I can’t emphasize enough how kind they were. The property on the other hand is kinda rough with old appliances/tvs and no tv guide. The breakfast was an extra charge, and the area was kinda out of the way for what was charged. Also, this is not a comment on my rating of the place merely a note for people considering staying there; the few shops that were nearby weren’t open. ”

”Great hotel ”

”The ice machine on two floors were broken ”

”Could use some updating but the hotel was clean. Wouldn’t Santa’s more than a day or two. ”

”Valet was extremely helpful, checkin was smooth as butter, and it was an easy and effective stay :) ”

”You have to walk a lot to the room, not cleaning the room for a lot of days, no breakfast available till the closing time, no recycling trash cans in the room.”

”Spacious and comfortable room in a great location. The only comment is that you need to be around when housekeeping is passing, otherwise your room would not be cleaned”

”I stayed at the Kimpton Schofield across the street a week prior to this visit, and this hotel was not as good as it relates to comfort, food, and hospitality. Although this hotel was not bad, for the price, I would just suggest Schofield as opposed to this one.”

”Everything was wonderful ”

”Located over Lagos Truffles for anniversary ”