Hae hotelleja – Cuyahoga County

”Great ”

”Everything was perfect!”

”Excellent room , very clean and smells great . Customer service and location was good ”

”Room was clean and quiet. Check in was easy. Staff was friendly and helpful.”

”Amazing property. It was my first time in Cleveland. The front desk clerks were amazing and spoke formally. They were able to get me checked into the room. The room was very clean!! I’d definitely stay there again.”

”Water pressure in shower was basically nothing. Not even enough to wash the body.”

”Clean and spacious room”

”Ice machine ddnt work on my floor Parking was expensive Shower did not get hot”

”Arrival to hotel was very welcoming. Location and room were good, except that our view.was brick wall and trash... Well, cheap standard room... But we did not get any of Hotels.com Gold/VIP benefits.”

”Always always helpful will always stay there”

”The Staff just checked you in and provided no information about the property. The pool was out of service had no water in it.”

”Super clean and conveniently located. Doors to rooms were especially hard to open and fully close though.”

”Room was clean but very tight quarters. Guess I should have opted for more square footage. But we very much enjoyed our stay. Stephen was great!”

”Confusing on where to park. They have Valet storage parking 50 bucks or there's a garage that cost us 20 for one night. Staff is great, plenty of places to eat within walking distance. Room was nice, clean, and comfortable. iew out the window wasn't great but that's ok. Felt safe. Price was right, I do recommend ”

”Room was great, and staff was amazing. I didn't realize when I booked I didn't get a handicap room for my mother. The front desk worker quickly changed our room, and even helped us move our luggage. The bartender Eric was so so fun and made a long travel more enjoyable. ”

”Loved it. Would definitely stay there again.”

”I have stayed at this property previously multiple times without issue and was looking forward to this trip. There were two large parties occurring at this hotel during our stay. We went up to the room from the pool around 9pm to get ready for bed and quickly realized there was a room party occurring directly next to us. By 10pm the noise had not subsided and the traffic in and out of the room was increasing. My 4 year old daughter and I went down to the front desk to request a room change as we...

”Bar staff was awesome, 2 free drinks a night per person, nice and clean room. ”

”The continental breakfast was completely out by 8am and the staff didn’t bother stocking it or letting me know if more would be coming.”