Hae hotelleja – Cuyahoga County

”.”

”Very helpful and professional staff.”

”Clean room but needed another chair Liked the store in lobby to get a quick bite to eat”

”Nice breakfast, helpful and friendly staff”

”Nice room, good gym. Breakfast was not very fast”

”Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland”

”Nice that you are shuttled back and forth to the Cleveland Clinic. Good location”

”Bottle of water not given ar checkin, oe nail clippings on room floor, no coffee pods, dirty water left in Keurig, empty conditioner bottle in shower, nearly empty TP roll with no spare, and complimentary coffee hidden inside the $18 per person breakfast buffet (not complimentary). Definitely the worst experience I've had at a Hilton. It was one thing after another that we had to deal with and a constant distraction from the reason for the trip.”

”Check in was very smooth, room was clean, Breakfast was decent”

”Housekeeping didn’t come and take trash or bring new towels as I requested. Air conditioning wasn’t working properly, one room we had was too warm and my mother in-law room was not working properly either. It the worst place but not near the best. A very mid hotel.”

”Clean room, pleasant , helpful staff, nearby parking.”

”Stayed there on and off 2-3days a week for the last 6months or so. I love Ms Lenicia! She always makes sure I’m all checked in when I get off work in the morning. The hotel is old but well maintained. The cook to order breakfast was convenient at the Sanctuary restaurant in the lobby. It was a fair driving distance to my job. I’ll stay again if I’m back in the Cleveland area.”

”Great”

”Excellent property in the heart of Downtown Cleveland … On the pricey side but worth it! Staff throughout, shower, restaurant and bed were the best in the world! Could use a little more lighting in the corner king but overall fantastic!”

”hall ways and elevators were dirty, room bath had feces on toliet seat. overall digusting place to stay. Did not even complete my full stay, left early and forfeited my money. Do not reccomend unless you dont care were you sleep.”

”Great location”

”Great location! Valet was great! Beautiful stay.”

”Arrival to hotel was very welcoming. Location and room were good, except that our view.was brick wall and trash... Well, cheap standard room... But we did not get any of Hotels.com Gold/VIP benefits.”