Hae hotelleja – Hanoverin piirikunta

”Awesome”

”Tiles loose in bathroom. Shower didn’t fully come on. I felt like I was taking a shower and bath at the same time as faucet kept running. Shower curtain was torn. Tv was working. I finally realized it was unplugged for whatever reason.”

”The room was dirty. There was a film on the mirror and the countertop in the bathroom and on the furniture surfaces in the bedroom and living area. there was no clock or tv remote for the bedroom. We used the remote for the tv in the living area in the bedroom. One of the elevators would not work properly all the time. It would occasionally stop between floors or the doors would not open. Had to reverse direction which then seemed to correct the issue. Cannot recommend this motel.”

”We checked into our room yesterday afternoon. Then we came back around 11:30pm and couldn't get into the room so asked the front desk for help. Front desk walked to the room with us and opened it. SOMEONE ELSE WAS ASLEEP IN OUR ROOM! Front desk said they double booked it. I called today asking for a refund, and guy at front desk acted like I was crazy and didn't even say sorry. He did provide an email for the manager, who I messaged today.”

”We had 2 rooms. 1st of all to start 1 of the keys didn't open the door and we had to go back to the lobby to get it fix. Then as soon as we enter the room it had a very terrible odor. We ask for 2 rooms and I ask to have connecting rooms well I didn't get my request. Pool was close for maintenance and hotel needs an update.”

”Pool was nice”

”A/C was a little off. I understand they are going through some upgrades. Understandable. Great stay. Would recommend!”

”No complaints! Everything was clean, breakfast was good quality and staff was friendly.”

”We found a bed bug in our room. Sheena was very attentive and moved us but the other lady was very rude and could have cared less.”

”Excellent service and Excellent care!”

”We loved everything about our stay. It was fantastic!”

”Avoid at all costs. The photos of the room I have seen prior to booking were all a complete lie. The room was dirty, there were bugs popping up frequently, the floorboards were not fully leveled, and there were multiple holes and cracks in the walls. No appliances for food either and the wifi is terrible. There was also no smoke alarm which I believe is a serious violation. You're better off paying a few more bucks for somewhere else nearby, especially if you are there for Kings Dominion.”

”The building looks new and room looks new but nothing feels clean. Floor was dirty in the room. Walked out of shower to bed, my feet got dirty from the floor. Shower gel and shampoo was completely empty had to ask for them to replace. Hair dryer was also missing. Had to call for them to bring up. The room just didn't feel ready for us even though we online checked in 24hrs ahead. Plus there were ants in the lobby for 2 days and not cleaned or had a solution for. It was all over the coffee...

”Stayed for 2 nights. Room was clean and comfortable. Was pleasantly surprised to see that our room had been serviced while out for a day at the theme park. Since covid this is rare. Breakfast was good. Would recommend this hotel.”

”Clean room, nice area to walk dogs and friendly staff. Convenient to downtown and Target right across the highway.”

”They let us have our goldendoodle, they were quick to accompany us when we asked for a ground floor room. Very nice safe area to walk our dog at night.”

”Great location. Plenty parking. Clean and safe area. We had excellent stay. ”

”Clean , staff , parking , breakfast good !”