Hae hotelleja – Henrico County

”5/5..”

”Nice room, nice breakfast.”

”The place needs upgrading. Bathroom floors and shower.. The room overall was clean.”

”Not bad overall, not the worst place but there were concerns - breakfast was minimal; we didn’t even eat there -no bottle fill stations in the gym area for filtered water - elevator call button in the third floor was not working; you had to call the front desk to get them to send it to you - on check out day the phones weren’t working to call for the elevator - while packing - found a 3” cockroach in my makeup bad in the bathroom. -Check out time is noon; so that is a plus - Staff was very...

”The room smelled like cigarette”

”The heat was working was easy. The staff was very nice and the rooms were clean.”

”Our room was gross. There were hand prints on the door. Dirty towels folded like they were clean. Marks all over the walls. Peeling wallpaper. The AC was out in the lobby/breakfast area. The fitness room was dated, dirty, no towels and broken equipment. We were only given 2 towels for 3 people the entire stay. When I asked for additional towels, I was given an attitude. When I explained the room situation I did not get an apology. Nice location.”

”Todo”

”Los cuantos estaban en mal estado. No tenian ni toallas para bañarse.”

”Room and hsllways were clean. Staff very griendly.”

”What I did NOT like. During check-in, I happened to overhear the receptionist explaining government rates and ID requirements to the guest ahead of me. As a government civilian employee, I asked—mostly out of curiosity—whether any such rates or considerations might apply in my case, while also noting that I had booked through Expedia and understood if they did not. The response I received left me somewhat uncomfortable. I was told there has been abuse of government ID usage and that stricter...

”X”

”This was an awful stay it was 96 degrees outside and no air conditioning in the rooms. We had to go to target to buy fans. Staff told us they would discount and that never happened”

”The room was very clean and the staff was incredible”

”Centrally located, convenient breakfast and parking. Elevators were not functioning properly and they charge for parking”

”The pillows aren’t the best. Prepare to use two or three pillows stacked to get some supo.”

”The.staff were great, the yhe shower curtain was falling down and the shower water was cold.”

”It seemed to be a nice place we arrived at 10pm got into the room the tv didn’t work went to the counter said there was nothing they can do so I paid to sit in the dark. HORRIBLY HANDLED. No one even came to the room to check and see if it could be fixed. SHAME ON YOU”