Hae hotelleja – Henrico County

”I stay here all the time and it’s gets every time”

”Staf is good”

”It was not clean, elevator has stinky smell”

”The room and the check in process were everything to be expected; the staff was friendly, answered any questions and the room was clean. My only gripes would be that the breakfast was minimal and for the two mornings I attended breakfast, there wasn't any hot coffee or someone manning the flat top to make meals to order. They did have coffee makers in the room so, it wasn't a total loss, but my family was disappointed by the lack of made to order meals.”

”The front desk lady was awesome. She gave great directions to get our boys uniforms clean. Also the location was great. The boys walked over and I was able to leisurely get there.”

”Air conditioner was broken and shut off in the middle of the night. When entered the room the extra blanket was wadded up in the cupboard. Bathroom just barely clean. When I asked for a printout of the bill they said I had to get it from Expedia, they couldn’t give me one. How do I get a copy of the bill?”

”The staff were very helpful”

”Cheap”

”Clean, spacious rooms. Great breakfast. My only quibble is that I’ve visited this hotel twice, six years apart, and on each visit they had huge industrial fans set up in the lobby to dry out a flood. The noise made it difficult to carry out a conversation at the reception desk and it did carry through to the breakfast area too.”

”Hilton was the best hotel with excellent staff always ready to assist you in anyway possible. The driver of the shuttle was the best part to me , very down to earth and lots of fun to talk to and just get to know the area.job well done to all of the staff . 5srars for me . See you guys very soon again …. Latesha and Chris”

”Large, spacious room. Friendly staff. Breakfast was great.”

”Clean room, helpful receptionist, great bfast, and plenty of parking”

”Advertised for a pool and there was no pool”

”Found 3 roaches in different parts of the room and the door was broken”

”xx”

”I had a very disappointing experience at this hotel. The property was not well maintained, and the room had a very strong, unpleasant odor as soon as we walked in. There was also cigarette smoke throughout the property, which made the environment even more uncomfortable. The conditions were so poor that we couldn’t stay the night and had to request a refund. Unfortunately, this was not the experience we expected, and I would not recommend this hotel to others.”

”Outlets in the kitchenette were broken, unexpected breakfast fee, pool closed early. Cleanliness of the rooms were in great condition.”

”Disgusting”

”Staff is very helpful and friendly I've only 1 issue in staff a lady change my room within a minute appreciate...... Breakfast delicious”