Hae hotelleja – Henrico County

”The staff was welcoming, the accommodations were clean, and the location was reasonable to everything. We were weighing this hotel against the four-and five-star hotels in the area, and we are glad we chose the Drury Hotel Plaza over them. My spouse was amazed by the food options and found all of them delicious. This hotel far exceeded our expectations, with a pool, hot tub, kickback hours, free drinks, complimentary breakfast, and free parking, making it arguably the best bang for your...

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”Room was clean and comfortable. ”

”None of the lamps worked, dirty carpet. Overall unacceptable accommodations for a traveler on business away from home. ”

”Parking lot and surroundings were very shady. ”

”My overall experience was wonderful and qould be back again”

”Breakfast is good. Parking is safe.”

”The pool was enjoyable but it had wayyy too much chlorine.”

”Staff/ breakfast ”

”Solid”

”Breakfast was typical but not great ”

”The breakfast was good else we have to ask the lady to fill up the waffle machines and got mad saying it was full.the air conditioning was broken but working well.”

”In general, the property was decent. Our room was nothing out of the ordinary (it could have used another chair besides the desk chair). And we had a bad experience with housekeeping. The breakfasts were good.”

”We were put on the 5th floor and there was NO elevator! I have back issues and couldn't get my money back. The towels were dirty and there were no washcloths. We had to wait 15 minutes or more for front desk worker to finish her conversation on the phone to check in!”

”My new stopover location in Richmond. Great breakfast, very clean, comfortable rooms. Excellent location and value. Looking forward to staying there again!!”

”The property outside was clean, self parking. The front desk attendant was nice and swift with checking me in. The room was spacious, and nice. Hot water in the shower. Comfortable bed, large room, and I had a view that looked out over the indoor pool. It was quite a nice view. Would definitely stay here again. Close to restaurants and not too far from downtown. ”

”Unsafe, dirty, rust on all the brass room fixtures, no breakfast due to major constructionin the lobby, which is a bunch of trash bags taped from floor to ceiling blocking access to the entire lobby. Propositioned in parking lot by mom and her 2 teen daughters. Guy smoking droogs on the side steps. Front desk was no help on addressing any of my concerns and said nobody could help. Got a refund from expedia and stayed elsewhere”

”This room was extremely clean. The staff was fantastic. There was plenty of parking as well. ”

”Very nice place to stay! Clean, spacious room. Good breakfast.”