Innsbrook Hotellit

”A”

”No complaints! Everything was clean, breakfast was good quality and staff was friendly.”

”Excellent service and Excellent care!”

”Tiles loose in bathroom. Shower didn’t fully come on. I felt like I was taking a shower and bath at the same time as faucet kept running. Shower curtain was torn. Tv was working. I finally realized it was unplugged for whatever reason.”

”Roaches and mold smell in the hallway”

”Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan.”

”Breakfast good staff friendly”

”Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices . ”

”Dirty room with broken door handles, pool under maintenance (two staff sitting in chairs closed it to “put chemicals” at 3P on a Saturday afternoon when it’s 98° out) just as guests checked in, one elevator broken, no ice machines in building, no phone in room to call desk or for emergency, breakfast starts whenever they feel not posted hours, glass broken in parking lots, side entrance door broken so anyone can come in building, and when we told the front desk was told they’re doing renovations...

”Great people and nice stay”

”No kitchenware. Bathrooms were not very clean. There was smell of weed.”

”Clean , staff , parking , breakfast good !”

”Breakfast was great!”

”Quiet/clean/friendly staff!”

”Hotel is under renovation, so common areas and elevators were rough. Room was nicely renovated and clean. Shower and sink drains were SUPER slow and the hall/room was very humid. Like…door didn’t automatically latch humid. No bathroom fan which is a personal pet peeve and didn’t help with humidity level in the room. Overall nice and would stay here again.”

”Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience.”

”The staff was very friendly and the hotel room was very clean!”

”A/C was a little off. I understand they are going through some upgrades. Understandable. Great stay. Would recommend!”

”We booked based on price and reviews. This had good reviews. Lobby was clean and check in smooth. But that is where our experience ended being positive. We got to our room and it REEKED of cigarette smoke. We went back to desk to ask for a nonsmoking room and he said all rooms were non smoking and they were full so no changes he offered to spray deodorizer and we accepted that offer. Upon opening shades we then see that the floors had not been cleaned, like in a long time! Coffee stains...