Hae hotelleja – Jalisco

”Building and grounds were well taken care of and the rooms were clean and modern. We got updated to a lovely two bedroom suite and loved the view and outdoor pools! Staff were friendly and felt safe the entire week. Beaches and excursions were great and food was as expected. Could have stepped it up for specialty dinner reservations such as Italian night but overall great experience overall. Will definitely be visiting again!”

”We arrived on Thursday and were not allowed to check in our get a room for hours. They had no safe place to keep our luggage and so were piling people’s luggage in the lobby. There must have been 100 bags and anyone could rummage through them. Even though they gave us wrist bands to start our trip. But we had our passports and wallets and important stuff on us and couldn’t leave it so were bound to sitting in chairs until our rooms were finally ready. We found the front desk staff to not be...

”The staff is very attentive. I was asked if I had everything I needed multiple times throughout my stay. Very family friendly and only a 18 minute walk from a little marina if you want to try different restaurants or go on a stroll outside of the resort. I will say it’s a little annoying that guests place towels on pool chairs as early as 7am to ‘hold’ them even though they’re not using them. By 9am, every pool chair is pretty much taken. ”

”Good value for the price. Very friendly and accommodating staff. Food is quite good most of the time. Not fancy, but quite nice. Beautiful gardens and sea views. I’d recommend for a family or anyone. They were very good with our celiac gluten free diet needs as well.”

”Hyvä sijainti, viihtyisä uima-allas ja oleskelu puutarha, ravintolavaihtoehdot, ja ystävällinen henkilökunta. Kylpyhuoneen vesikalusteet hieman kuluneet: WC:n venttiili ja pesualtaan hanat kaipssivat uusia tiivisteitä.”

”Ok so at first I wasn’t a fan I’ve seen better.. but once there the staff, the access to the beach, and food made up for the resorts outdated look. We travel often to great resorts and lately it seems customer service has gone down the drain but at Hyatt PV the customer service stood out. The pool service (Fernando) was amazing, even when at the beach a waiter asked if we wanted anything. The restaurants aswell! The manager or captain at the morning buffet was super nice as well as the waiters...

”Very nice clean but disappointing is no coffee machine.”

”Views were so fantastic! Room was always very clean and staff was very accommodating ”

”A small resort that was everything our family needed. Despite being located right off the main road, the property is a beautiful oasis. All 4 of us, including two boys (12 & 15), loved the buffet and pool. A special shout-out to David and Angel for keeping us full of yummy, frozen drinks. The beach is quick and easy to get to, and fantastic for those who love beach walking, swimming, or just sitting and people-watching. Our room was on an upper level, with a high ceiling. It took us a night to...

”Booked a room with an ocean view and was given partial view. Vanity light in room didn’t work and was broken, called to make a report and no one came to check it out. Found a cockroach in our room. Staff was extremely friendly and helpful but conditions could be better. Room service food was honestly so nasty. Kind of annoying that all pool/beach chairs said “no reserving” and everyone left their towels since the early morning. I did enjoy that it was pretty quiet and not as hectic as the kids...

”Always enjoy our stay. ”

”I adore this hotel. What you receive at the price point is extremely generous. While it's on the highway and there is road noise, this kind of blends into the charm. The rooftop pool cannot be beat, the buffet breakfast is excellent and the rooms are clean, simple and well appointed. The hotel is in a greet neighbourhood with lots of restaurants. That said there are a couple of downsides. First, there are automated lights on each balcony that don't turn off until midnight. Yes there are ample...

”1”

”Kid- friendly food, overcooked seafood. Had a wonderful time!”

”Very cozyb”

”Our room was kept exceptionally clean! Such kind staff!”

”Excelente en toda la extensión de la palabra, Servicio, atención al cliente, piscinas, calidad de alimentos, ambiente, habitaciones TODO excelente ”

”The only downside is the hottub was older and not in great shape. Evrything else was perfecto!”

”Great service ”