Hae hotelleja – Jefferson County

”The pool was out of order(not listed on the website), our first room the bed and headboard smelled like pee and there was no shower curtain, the 2nd room they switched us too you couldn't open the closet and we found hot pink underwear between the bed and nightstand. The elevator handles broke off, there were large garage bags left in the hallways overnight and pet food left in the hallways, the 2nd night the fire alarm went off at 1:30am and at no point could we find staff to tell us what was...

”It smelled really bad and the room smelt like mildew and the ac filter was really dirty and when I went to put my bag into the chair it had a lot of stains that I couldn’t bring myself to stay there I went and told the clerk that I couldn’t stay there and I was going to find something different and she said have a good night”

”Nice Staff!! Good Breakfast!! Clean Room!!”

”There was something to do for all us and the restaurant food was amazing. The staff was so nice and friendly!”

”The staff at La Quinta Festus were very kind and helpful. They allowed an early check in. The room was..gross. It reeked of mildew. It felt very damp in the room. The shower was peeling from where they had attempted to paint over issues in the tub. And all of the paint on the walls in the room/bathroom was patchy. It worked for a bed for the night, but we won’t stay again.”

”Breakfast was good. Good value for the money. Very friendly staff. Can’t beat Midwest friendliness”

”Even with the confirmed booking they tell me that my booking is cancelead and go check any other locations and then instead of suites they allocate 2 seperate rooms to accomodate my young kids to be left out in a seperate room. On the name of breakfast they have a option of Grab and go and they have only Oatmeals packets with warm water”

”seemed almost new, very clean and staff was happy to help”

”No frills hotel we actually stayed there 26 years ago when we got married”

”Great staff always helpful”

”Ok place. Little run down. Carpet dirty with spots Furniture beat up and old. Lights not working bad bulbs ect. Is what it is”

”It looks as if the property is undergoing a renovation. But it was still worthy of the stay. The renovation was not disruptive, or unsightly. Lots of parking close to a lot of different restaurants. Not far off the interstate as well. Would definitely book there again. ”

”I was pleased about the endless water bottles”

”I can't get a hold of anyone to ancell the reservation”

”Breakfast was excellent.”

”The host responded quickly and was attentive to our needs. ”

”They are doing active construction now, messy and garbage all over, it smells too, the rooms are getting renovated, I found water on the floor in the room, the bathroom shower and tub were rusty, the toilet pan was small and misfit with wrong toilet seat. The soap and shampoo were not fitted on the wall. I have pictures of all these if you need. the overall experience was horrible. I tried talking to the staff but they could not help. I would really like a refund for this stay.”